My wife and I stayed here for 5 nights in July. I would have given it a 3.5 if it was possible.
Great location - within 10minutes walk from Old City. The uphill back is quite steep especially in the summer heat. We booked a standard room which was VERY SMALL. Website photos (as with most other hotels I guess) makes it look more spacious. Bathroom was also very very small with very little space to pack out toiletries etc. Room was clean and if you are travelling single or only staying for a night I guess it is OK but definitely not for a longer stay in my opinion. I immediately went down to complain about the ridiculous room size telling them website photos are deceiving and that I really cant see us staying in such a room for 5 nights. They made some calls and informed me they can give me an upgrade to the Junior suite for $70 for the 5 nights which I of course immediately accepted. We moved our bags to the MUCH more spacious Junior Suite and unpacked everything and went out for dinner. When we came back that night I was informed that they have made a mistake and that the room price is $70 PER night additional and not for the stay and whether I can accept that. I was very unhappy as that was not what I was told - I told them it is unacceptable to change the terms and that we have moved everything over, unpacked etc. The lady at front desk simply said 'We have send someone to help you pack and move'. No matter what I said they refused to budge - they eventually agreed to $55 dollar per night. I really don't have an issue with the rates - but to agree to one thing one moment and then after a few hours change your mind is unacceptable.
The Junior Suite was nice and spacious. The 'jacuzzi' mentioned on some booking sites is not a jacuzzi but an average spa bath. A free copy of the Jesuralem Post is supplied everyday which was nice. Room also has a small fridge which is nice to keep water cold for the next day.
Breakfast was nice. We preferred to eat on the patio outside which was lovely (although it could have been kept cleaner and tables cleared.
Note you can purchase discounted tickets for various sites in Jerusalem and get it billed to your room.
Overall service was friendly and efficient.. I think the major downside to the hotel is the room sizes. If that does not bother you it is a good choice.
- Official Description (provided by the hotel):
- The Prima Royale is an exclusive hotel designed specifically to serve business travelers who seek maximum comfort paired with a chic, clean design. Recently opened, the hotel is situated on a quiet street in the Talbieh neighborhood and is within a walking distance from Jerusalem's Wailing Wall, old district and other major tourist attractions. • 133 Rooms with FREE WI-FI in all rooms and public areas • suites • Courtesy Tea & Coffee making facilities in room • Mini refrigerator in room • Multi channel TV • Safe deposit box in room • Synagogue • Business Center • Private meeting and seminar rooms • Fitness Room, sauna and Spa treatments • Rooftop Bar & Lounge • Free wireless internet in public areas ... more less
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- Also Known As:
- Prima Royale Jerusalem