We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“5 nights in the Prima Royale” 4 of 5 bubbles
Review of Prima Royale

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Prima Royale
Ranked #21 of 97 Hotels in Jerusalem
Atlanta, Georgia
Level Contributor
60 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“5 nights in the Prima Royale”
4 of 5 bubbles Reviewed 18 April 2014

We stayed 5 nights at the Prima Royale, from Monday to Saturday morning. The accommodations were just right for us, and our needs. It was a fifteen minute walk to the Jaffa Gate and the Old City. This is a very clean hotel, with a great breakfast each morning that is included in the price. Every morning at 8am, a pianist would show up and play music during our breakfast. It was very nice!
The front desk was always helpful with directions, calling a cab or any other need that we had. We were scheduled to fly our of TelAviv on Saturday evening, and Yasmin at the front desk was very helpful to us in arranging a late check out for us. She was extremely cordial and willing to help us in any way that we might need. Each evening when we came back to the hotel, there was a cold drink of either orange or grapefruit available for us to enjoy. One evening there was a harpist playing soft music in the lobby. We found the hotel gift shop to have the best prices for souvenirs of any place that we shopped.
I would without hesitation stay at the Prima Royale again! It was not a five star hotel, but it was nice and clean with great customer service. For its price it is a great value and experience!

  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank tkfleming74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EliranSinai, Manager at Prima Royale, responded to this review, 19 April 2014
Thank you for taking the time to post your review and for your in depth report on our hotel 
It is always nice to hear such nice and warm full compliments about our hotel and service.
We are very happy to learn that you had a pleasant stay at the Prima Royal hotel and in Jerusalem.
Hopefully we will see you back with us in Israel soon.
Again, thank you for posting your comments and for recommending our hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

788 reviews from our community

Traveller rating
    334
    282
    112
    45
    15
See reviews for
176
225
63
129
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (113)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Toronto, Canada
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 4 April 2014

The Prima Royal is a very clean and very well serviced hotel right in the heart of Jerudalem.. Its is within walking distance to anywhere you want to be. We walked to The Old City, Mamilla Mall just outside the Old City. Ben Yehuda Street is just a few minutes walk. And there is a wonderful area called Emek Refaim that we walkde to almost every day. The reception staff at the Royale are always so friendly and ready to be of assistance and it makes your holiday so much nicer when they truly want to make their guests happy, they will arrange a guide or a taxi at a moments notice. I will definately stay at this hotel again.

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank vanessajoffe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EliranSinai, Manager at Prima Royale, responded to this review, 6 April 2014
Dear guest,

Thank you for taking the time to post such a detailed and wonderful review.

We are glad that you enjoined your stay, our staff service, hotel's location, and all hotel facilities.
We are at Prima hotels doing the best to make our guest have a unique experience in Israel and glad that you have felt this way.

Hope to see you again soon in Jerusalem!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Epping, New Hampshire
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 30 March 2014

The Prima Royale Hotel added to our total enjoyment of our Jerusalem trip. Service from the front desk was excellent as they went out of their way to assist us. The meals, especially breakfast were superb. I would recommend this hotel to any visitor who wants a helpful and quality hotel which will complement their time spent in Jerusalem.

Room Tip: may want a room on lower level to save time on elevator trip
See more room tips
  • Stayed March 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Fred433
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EliranSinai, Manager at Prima Royale, responded to this review, 31 March 2014
Thank you for taking the time to post such a pleasant review.

We are glad that you enjoined your stay, hotel staff service, the food and beverage and amanitas of Prima Royale hotel. We are at Prima hotels are doing the best to make our guest fell at home away from home.

Hope to see you soon again in Jerusalem!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Andover, Massachusetts
1 review
4 of 5 bubbles Reviewed 21 March 2014

Wonderful hotel manager. Very convenient place to stay for all of the attraction in the city & surrounding area. Staff was very professional and most helpful. Food was very good. We had a group of twenty eight and I did not hear one negative comment.

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Walter6036829331
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EliranSinai, Manager at Prima Royale, responded to this review, 31 March 2014
Thank you for posting your very kind words about our hotel.

One of the nicest things for a hotel to hear is that guests enjoy their stay, our service, and hotel facilities and overall concept of the hotel.

We hope you will be returning to stay with us in Jerusalem soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jerusalem, Israel
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 15 March 2014

Small hotel in residential area. Situated in the center of town, in close proximity to many Jerusalem attractions.
The lobby is small, but furnished tastefully.
Food was good and plentiful.
Waiters were not very friendly.
The personnel at the reception weren't clear about a certain meal which they booked for us in a different hotel, since they do not give lunch (they forgot to tell that to us at reception..).
Room was a bit small, without a view (residential neighborhood, remember?), but very clean and adequately equipped.
All in all, a nice hotel.

  • Stayed March 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank susanramati
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EliranSinai, Manager at Prima Royale, responded to this review, 31 March 2014
Dear guest,

Thanks so much for taking the time to post such a nice review about Prima Royal hotel.
It is always nice to hear that our guests had a nice vacation and experience in our hotels.

We will be happy to welcome you back to the hotel on your next trip to Israel.

Hag Samech,
Prima Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
74 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 12 March 2014

Great price for a Jerusalem hotel but Internet is in the lobby only and checking in on Saturday during the day can be problematic. Good location for walking to the Old City, Mamila, Liberty Park and German Colony. Breakfast is wonderful and staff friendly and helpful. The junior suite was a bit roomier then the other rooms . I would stay there again

Room Tip: It is in a quiet part of town so no problem . If too noisey close the window
See more room tips
  • Stayed March 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Onthemove400
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EliranSinai, Manager at Prima Royale, responded to this review, 24 March 2014
Thank you so much for taking the time to post such a lovely review about our hotel, we are very happy that you enjoyed your stay and will be happy to welcome you again as one of our guests in the future.
All comments help us provide the best service and amenities for our guests.

Hope to see you again in Israel
Prima Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hamburg, Germany
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 6 March 2014

The rooms are okay albeit rather small. The staff is very friendly and helpful. But they also start vacuum cleaning before the guest rooms at 7 in the morning. That might be a management problem, however. Really nice that one receives little treats in between: bisquits etc. in the room. Downside: I forgot something and called and emailed afterwards and never heard back. Location is perfect. There was no free wifi in the rooms or wifi didn't work. But in the lobby it does.

  • Stayed April 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank MRGW2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Jerusalem hotels
Nachla'ot
Prima Kings Hotel
Prima Kings Hotel
#25 of 97 in Jerusalem
4.0 of 5 bubbles 702 reviews
Eldan Hotel
#23 of 97 in Jerusalem
4.0 of 5 bubbles 578 reviews
Dan Panorama Jerusalem
#20 of 97 in Jerusalem
4.0 of 5 bubbles 1,604 reviews
Show Prices
Show Prices
Show Prices
Dan Boutique Jerusalem
#17 of 97 in Jerusalem
4.0 of 5 bubbles 1,242 reviews
Down Town West Jerusalem
Eyal Hotel
Eyal Hotel
#16 of 97 in Jerusalem
4.5 of 5 bubbles 490 reviews
King Solomon Hotel
#57 of 97 in Jerusalem
3.5 of 5 bubbles 262 reviews
Show Prices
Show Prices
Show Prices

Been to Prima Royale? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Prima Royale

Property: Prima Royale
Address: 3 Mendele Mokher Sfarim, Jerusalem 9214705, Israel
Region: Israel > Jerusalem District > Jerusalem
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#9 Spa Hotel in Jerusalem
#16 Family Hotel in Jerusalem
#19 Luxury Hotel in Jerusalem
#21 Business Hotel in Jerusalem
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Prima Royale 4*
Number of rooms: 133
Official Description (provided by the hotel):
The Prima Royale is an exclusive hotel designed specifically to serve business travelers who seek maximum comfort paired with a chic, clean design. Recently opened, the hotel is situated on a quiet street in the Talbieh neighborhood and is within a walking distance from Jerusalem's Wailing Wall, old district and other major tourist attractions. • 133 Rooms with FREE WI-FI in all rooms and public areas • suites • Courtesy Tea & Coffee making facilities in room • Mini refrigerator in room • Multi channel TV • Safe deposit box in room • Synagogue • Business Center • Private meeting and seminar rooms • Fitness Room, sauna and Spa treatments • Rooftop Bar & Lounge • Free wireless internet in public areas ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Odigeo, Hotels.com and Agoda so you can book your Prima Royale reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Prima Royale Jerusalem

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing