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Crowne Plaza Tel Aviv City Center
Ranked #26 of 101 Hotels in Tel Aviv
Certificate of Excellence
Reviewed 9 January 2014

Been a more than frequent traveller for work, is quite hard to surprise me.
Crown Plaza Tel Aviv City Center is, one of the few, that succed in this.

Always mantaing one the highest standard in Tel Aviv, with excellent room, very good forniture, and incredible frendly staff (not so easy to find in Israel).
All the room are good, breakfast is defenitelly ok even if, they still have not understood how to make a real italian espresso, and they have the machine, but they do not use it...
Personally i think is time to improve the shuttle bus with more frequency, as many flights from TLV are early in morning or late in the night, when it will be done, they will really deserve the fifth star.

Room Tip: Club room offer a fantastic view beeing in an higher floor.
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  • Stayed: January 2014, travelled on business
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Thank Spilingoto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ella K, Guest Relations Manager at Crowne Plaza Tel Aviv City Center, responded to this reviewResponded 17 January 2014

Dear Returning Guest,

Thank you very much for taking the time to share the review about your recent stay at the Crowne Plaza Tel Aviv City Center hotel.

It is always hugely motivating when guest takes the time and trouble to acknowledge the high level of the facilities offered, and the staff concerned.
In addition to the hotel shuttle service our guests may use the train station just few minutes walking distance via the shopping mall (no need to go out the complex). The train schedule is very convenient from 5:30 in the morning until 01:13 after midnight. The ticket cost is 16 nis (less than 4 euro) and its takes 17 minutes to get to the International Ben Gurion airport.

We look forward to welcoming you back to our establishment.

Best Regards,
Ella
ellak@crowneplaza-il.com

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748 - 754 of 1,847 reviews

Reviewed 8 January 2014

The rooms are lovely, (most of) the staff is very friendly and helpful. I got a free upgrade to the club level room (I'm part of the loyalty program) which was really nice as I'd arrived after midnight and had nothing to eat for hours; the staff member at check in actually remembered me which I thought was really nice. I didn't get a chance to have breakfast on this stay but in the past it's been excellent.

  • Stayed: January 2014, travelled on business
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Thank morrowdoug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ella K, Guest Relations Manager at Crowne Plaza Tel Aviv City Center, responded to this reviewResponded 17 January 2014

Dear Returning Guest,

Thank you very much for lovely review.

We are glad that you had a pleasant stay at the Crowne Plaza Tel Aviv City Center hotel.

Our Room Service menu was updated lately, so you are very welcome to try it upon next stay in our property, also a breakfast box available for those who needs to leave early.
We know "time is money", I'm inviting you to send us an email with any special needs or requests.

Best Regards,
Ella ellak@crowneplaza-il.com

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Reviewed 6 January 2014

We spent the New Year 2014 night in Tel Aviv and decided to "commute" by train. We choose Crown Plaza because it is located next to the train station. The room was spacious with a great city view, clean and pleasantly decorated. Service was very good (they got us a taxi on this very busy night). Breakfast was also very good - although the sevice for things prepared on the spot was somewhat slow.

Stayed: December 2013
1  Thank julo972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ella K, Guest Relations Manager at Crowne Plaza Tel Aviv City Center, responded to this reviewResponded 17 January 2014

Dear Jullian S,

Thank you for taking the time to express your thoughts. We are always glad to read our guests feedback.

We look forward to welcoming you back to our establishment.

Sincerely yours,
Ella ellak@crowneplaza-il.com

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Reviewed 5 January 2014

I stayed here earlier in 2013 and had a terrible stay which was recorded in a Trip advisor review, I went back however in December 2013 and the standards and quality of service has been restored to what I would expect of this class of hotel.

Service and care of all the staff was exceptional and the food for breakfast great and the business class lounge was very good as well.

Great location and lovely rooms with the best beds for a relaxing stay - thank you Crowne Plaza Tel Aviv I have restored my faith in you. Great job.

Room Tip: Higher rooms have better views as you would expect
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  • Stayed: December 2013, travelled on business
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Thank Carlosdaman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ella K, Guest Relations Manager at Crowne Plaza Tel Aviv City Center, responded to this reviewResponded 5 October 2014

Dear Carlos,

Thank you so much for your review of our hotel.

We are so pleased to find that your faith in our property has been restored. Guest's satisfaction is our major goal and we spare no efforts to create an enjoyable and memorable stay.

As our returning guest, please do not hesitate to contact me if any special requests maybe done prior the next visit.

Best Regards,
Ella Kronkop
ellak@crowneplaza-il.com

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Reviewed 5 January 2014

Lovely hotel room. I was upgraded to a HUGE room with a decent view, very large bathroom, terrifically comfortable bed. However, unlike almost every other Israeli hotel, the price didn't include the wonderful breakfast almost all hotels include. Also, there wasn't a useable refrigerator which is something else that is always included. It is almost attached to a nice mall which is attached to a train station and that is great.

Room Tip: If you can get a studio, the room is very large. The standard rooms are also a decent size.
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  • Stayed: January 2014, travelled solo
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Thank Barbara S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ella K, Guest Relations Manager at Crowne Plaza Tel Aviv City Center, responded to this reviewResponded 17 January 2014

Dear Ms. Barbara S,

Thank you for sharing your kind words with many travelers around the world, we are so glad that your recent stay at the Crowne Plaza City Center in Tel Aviv was most enjoyable one.

Best Regards,
Ella ellak@crowneplaza-il.com

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Reviewed 1 January 2014

Based on all the reviews of the hotels it was hard for us to choose a good hotel in Tel Aviv. Because it was in december no need to stay at a hotel at the beach. Because everbody said it's a clean hotel (hygiene) we choose this hotel. And yes it's clean, good beds, big enough rooms, bathroom with bathtub and shower. Definitely a 4 star plus hotel (not a 5 star like in Europe). I would recommend this hotel to people to stay in. Breakfast is very good with even a lady baking omlets how you want. A small lobby, but the advantage is a supermarket across the entrance (20 meters) and located above a big shopping mall. Roomservice is very expensive, better not make use of it. Hotel,is located near the higway to Jeruzalem and the windows are isolated very good, you hear no traffic at all. A good hotel to stay in if you want to discover Tel Aiv and the rest of Israel. If it is summer I woud stay in a hotel near the beach, but in wntertime defnitely in this hotel.

Room Tip: Just take the standard room. It's big enough for 2. And with breakfast!
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  • Stayed: December 2013, travelled as a couple
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Thank Pieter K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ella K, Guest Relations Manager at Crowne Plaza Tel Aviv City Center, responded to this reviewResponded 17 January 2014

Dear Mr. Pieter K,

Thank you very much for your warm words!
We strive to deliver great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment.

Once again thank you for the wonderful and kind words of praise.

Sincerely yours,
Ella ellak@crowneplaza-il.com

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Reviewed 27 December 2013

We were sent to the Crowne Plaza by the airline when our flight was delayed overnight. What a pleasant surprise. This hotel is first class....the rooms are large, well furnished and the bathrooms are also quite nice. There was a computer in the room on a desk and had free wife. We also ate at the hotel restaurant which was excellent. The restaurant service was attentive and the food was really good and plentiful. We had stayed in two other hotels in Tel Aviv earlier and both of these were on the beach. The rooms were much smaller and not nearly as nice but they were on the beach and you could walk on the boardwalk to either the port or Joppa. I know the Crowne Plaza has a shuttle so if you don't mind the shuttle, this is a great hotel. Also had a really good night's sleep as there was no noise and the mattress was very comfortable. The front desk staff was very helpful and personable as well.

  • Stayed: December 2013, travelled as a couple
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Thank Jacana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Tel Aviv City Center

Address: 136 Menachem Road | Azrieli Center 5, Tel Aviv 6701104, Israel
Phone Number:
Region: Israel > Tel Aviv District > Tel Aviv
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Tel Aviv
#7 Spa Hotel in Tel Aviv
#8 Family Hotel in Tel Aviv
#8 Business Hotel in Tel Aviv
#16 Luxury Hotel in Tel Aviv
Price Range: £134 - £251 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Tel Aviv City Center 5*
Number of rooms: 273
Official Description (provided by the hotel):
NEW & EXCITING HOTEL IN TEL AVIV. In the heart of the city that never sleeps, amidst the center of the business, cultural and shopping districts of Tel Aviv, the new Crowne Plaza Tel Aviv City Center Hotel overlooks the entire vibrant metropolis. Boasting an ideal location, the hotel is conveniently situated 12 minutes from the Ben Gurion International Airport, a 5-minute drive from the Israel Trade Fairs and Convention Center the largest in the city, walking-distance from the city center and adjacent to the Azrieli Mall, one of the largest in Israel and comprising 180 shops. Crowne Plaza City Center Hotel offers an exclusive hospitality experience at world-class standards with modern urban decor. The hotel provides meeting and guest rooms with the most advanced multi-media technologies and state-of-the-art business services. In addition, guests enjoy the convenience of the highly sophisticated and expertly equipped Holmes Place gym and fitness facilities including an indoor pool (the health club services are available for guests above 18 years old only). ... more   less 
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Also Known As:
Crowne Plaza Tel Aviv City Hotel Tel Aviv

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