After booking hotel online, we arrived at hotel to be told that our reservation had not been received until all rooms were already sold. They offered to send us to an "apartment" somewhere else in the city. We told them we only wanted the room we had reserved and had been confirmed, so we declined. We had to scramble to find another affordable hotel on a Friday night. After reading other reviews, I am glad we declined the "apartment" offer. Since we booked through Travelocity, we were charged for the room at the time of reservation. When we went back to get a refund, the hotel said we never showed up and they were not refunding the money we paid for a room we never got. There is no parking for this property as advertised.
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