I booked this online, then rang up the day before to find out if the booking for one of the nights could (in principle) be cancelled. I was told that I would have to go online if I wanted to cancel, but that it would be ok to do so and wouldn't cost anything. However, I decided to leave the booking as it was - so didn't go online to make any changes. However, when I arrived as per my original booking, I was told that they'd assumed I was cancelling the room for that night and they had given away my room. The hotel was now fully booked. Eventually, after a few phonecalls, the hotel staff accepted that this was their mistake and that i hadn't actually cancelled the room, and they gave me the room as per my original booking. Phew! The room was lovely and clean and spacious, the location was excellent (although the taxi drivers found it a bit difficult to find) and the staff were really helpful. So I'd definitely stay there again.
- Official Description (provided by the hotel):
- Arbel Suites Hotel is right in the heart of Tel Aviv's shopping district around Dizengoff Street, a 10-minute walk from the beach. Apartments feature air conditioning and free Wi-Fi.Each apartment at Arbel comes with satellite TV and a fully equipped kitchen. Laundry, fax, and photocopying services are available, and a high chair and baby bathtub are provided upon request.Bikes are free at Arbel Suites and are a great way to explore Tel Aviv. Rabin Square, the largest public square in Tel Aviv, is only 10 minutes away on foot. Breakfast is served at a café 100 metres from the property. ... more less
- Reservation Options:
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