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“mushrooms on the ac grill” 1 of 5 bubbles
Review of Shalom Hotel & Relax Tel Aviv - an Atlas Boutique Hotel

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Shalom Hotel & Relax Tel Aviv - an Atlas Boutique Hotel
Ranked #5 of 98 Hotels in Tel Aviv
Certificate of Excellence
Brussels, Belgium
Level Contributor
56 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
“mushrooms on the ac grill”
1 of 5 bubbles Reviewed 16 May 2012

It sounded very promissing at the time of the reservation, but what a desillusion on arrival, a very small room 15m² maximum as indicated on the website, impossible to enter the shower without closing the bathroom door....very small room for 220€. The furnitures are modern and the bed is very good, but there is one big big problem, the grill of the AC is full of mushroom! (nothing to do with the AC quality it's a world class brand, but just a maintenance problem)
please look at pic attached and don't forget to zoom. I mentionned it twice at the reception, always a big smile back but no action, i left the hotel after 2 days of inaction.
It's a pity because i will not remember the very good breakfast, nor the +/- great terrasse without bar, you have to go down to the reception, wait 5 minutes that the receptionnist finishes her phone call to order a beer. (you'd better to take two in one time)

  • Stayed May 2012, travelled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
7 Thank hjeang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (380)
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English first
London, United Kingdom
Level Contributor
292 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
5 of 5 bubbles Reviewed 13 May 2012

A really great hotel for a week's stay in Tel Aviv. Very friendly and helpful staff, comfortable bed, excellent breakfast, welcome happy hour and a rooftop terrace to unwind on. Location is good - we walked nearly everywhere but if you need one there is a constant stream of taxis passing the door. The wifi and in-room computer were both very useful. Would we come again - yes; would we recommend it to friends and family - yes.

Room Tip: We booked a standard room which we knew would be small with a small bathroom but we coped. Despite t...
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  • Stayed May 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moscow, Russia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed 12 May 2012

I am at this hotel just now...

Unfortunately I got terribly small room overlooking the roof of the hut. I have never seen such small numbers: (

My little review is:
1. hotel is clean is stilish;
2. it is located on the second line from the sea and you never see a sea even from the 4 floor (only from the roof).
3. Hotel Hilton is located on the first line from the sea and on the hill, so you never see a sea even from the 4 floor (only from the roof).
4. In front of hote is four-lane highway with a lot of traffic.
5. free-rented hotel`s bicycles are not in working condition: low pressure in the tires, faulty brakes, permanent scratches.
6. the same breakfast every day (but tasty and high quality).
7. beach in front of the hotel is not very good (with small stones) the good beaches are in 10-15 minutes left on the quay.

Сonclusion: the next time I will not dwell in this hotel!

Room Tip: Room x11 is extremly small (a bed size + half a meter from every side) so NEVER take it!
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  • Stayed May 2012, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Dmitry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlas_Hotels_Israel, Guest Relations Manager at Shalom Hotel & Relax Tel Aviv - an Atlas Boutique Hotel, responded to this review, 17 May 2012
Dear Guest,

Thank you for you candid feedback regarding your stay at the hotel. We are happy to hear that you were pleased with the breakfast and the aesthetic of the hotel. We are sorry to hear you had some trouble reaching the beach. There is a small park directly across from us. The park is small and has a giant walkway which leads to a path that will take you directly to the open beach.

It usually takes people no more than 5 minutes to walk this path, however we do apologize if you had trouble locating the path or if it took you more time than usual to walk to the beach. Please know you can always ask the front desk for help if you are having any trouble locating any street or location in the city. In addition we do have maintenance staff who constantly monitor the state of our bikes to make sure they are in the best condition. However we appreciate your comments and will discuss this with the maintenance staff and make changes accordingly. We thank you for choosing the Shalom Hotel and Relax.

Eti Krichevsky, General Manager, Shalom Hotel and Relax
Jordana Neeman, Guest Relations Manager, Atlas Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 6 May 2012

Lovely B & B to unwind, rest, relax, reflect, and enjoy a loved one! While our room was quite small, it was clean, lovely, and comfortable. The rooftop deck is delightful with comfortable chairs overlooking the street, park, and vista view of the Mediterranean. Great for reading, relaxing, enjoying a glass of wine at sunset...loved the availability of free bicycles for riding the fabulous beach front promenade-made for a perfect day with my husband as we enjoyed riding to Jaffe and along the seaside. Yummy breakfast, excellent cappachino's, in a relaxing and quaint setting also loved the late afternoon tea and snacks...great for relaxing for a few days before or after a tour! Great location although not on beach, easy access to through a lovely park.

Room Tip: probably ask for a corner room as is a bit larger than the mid-floor room- esp. if staying more tha...
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  • Stayed April 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank SH G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlas_Hotels_Israel, Guest Relations Manager at Shalom Hotel & Relax Tel Aviv - an Atlas Boutique Hotel, responded to this review, 10 May 2012
Dear Guest.

Thank you for your lovely review and for taking the time to write it. We are pleased to hear what a nice time you had at the hotel, and were able to make use of all the amenities we offer guests. Thank you for choosing the Shalom Hotel and Relax and we look forward to welcoming you back.


Eti Krichevsky, General Manager, Shalom Hotel and Relax
Jordana Neeman, Guest Relations Manager, Atlas Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Highland Park, Illinois
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 5 May 2012

Charming and quaint - a quiet oasis in a busy hotel zone. The staff could not have been nicer, and the breakfasts were outstanding, especially the shashouke. My room was clean, cozy and comfortable. Sunsets on the roof are not to be missed!

Room Tip: Rooms facing the rear are very quiet.
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  • Stayed May 2012, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rondo331
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lebanon, New Jersey
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 2 May 2012

If you want an intimate, spotless, comfortable respite away from the hubbub of Tel Aviv, this is the place! Not to mention the divine breakfasts and lovely "snacks" late in the afternoon. Can't wait to return.

  • Stayed April 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank JSMay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston
Level Contributor
57 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 bubbles Reviewed 27 April 2012

My spouse and I stayed at the Shalom Hotel for the start of our easter vacation. The hotel had great reviews on TripAdvisor and had also been recommended by a personal friend who stayed there in the past. We were not at all disappointed!

The hotel is perfectly located one block from Hilton Beach and the promenade. The promenade is great for running or biking. The hotel is also close to the more "downtown" area, so it is easy to walk to bars and restaurants. Besides, the hotel has a great guide for places within walking distance.

The room was clean and well appointed, but a bit on the small side. With the two of us and large suitcases, we were a bit crowded, but this didn't take away from our experience. The service is always attentive and friendly, and they're willing to do a little extra for the guests' comfort.

The hotel offers a complimentary 15 minute massage, which is absolutely worth it! I was in town to run the Tel Aviv Marathon, so having a leg massage the day after was a the best gift the hotel could have given me! The only glitch with this is that the waiting set up is a bit unclear. I would recommend that the hotel uses a sign up sheet or something. Otherwise, one might have to wait outside for a while, or someone who was in front and laft temporarily might come back and cause some confusion.

They also offer free bikes for use by the guests. I highly recommend to take them and go for a ride along the coast. Breathtaking views and an excellent way to get around while still taking in the city.

Overall, I think this hotel caters well to the comfort of their guests and their service is excellent. I look forward to coming back!

Room Tip: Book a room in the higher categories.
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  • Stayed April 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank IAH88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlas_Hotels_Israel, Guest Relations Manager at Shalom Hotel & Relax Tel Aviv - an Atlas Boutique Hotel, responded to this review, 1 May 2012
Dear Guest,

Thank you for your positive review. We are very happy to hear that you had such an enjoyable stay with us and that we were able to fully live up to your expectations. “Kol Hakavod” as we say here in Israel on your run in the marathon. We are glad to hear that you took advantage of our free bikes and had a nice time biking through the city. Thank you for your suggestions regarding our massages, we always appreciate it when guests share their thoughts with us as we use them to make improvements to the hotel. We look forward to welcoming you back to the Shalom Hotel and Relax.

Eti Krichevsky, General Manager, Shalom Hotel and Relax
Jordana Neeman, Guest Relations Manager, Atlas Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Shalom Hotel & Relax Tel Aviv - an Atlas Boutique Hotel

Property: Shalom Hotel & Relax Tel Aviv - an Atlas Boutique Hotel
Address: 216 Ha-Yarkon, Tel Aviv 6340514, Israel
Phone Number:
Region: Israel > Tel Aviv District > Tel Aviv
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
#1 Family Hotel in Tel Aviv
#2 Business Hotel in Tel Aviv
#2 On the Beach Hotel in Tel Aviv
#3 Luxury Hotel in Tel Aviv
#4 Romantic Hotel in Tel Aviv
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Shalom Hotel & Relax Tel Aviv - an Atlas Boutique Hotel 4*
Number of rooms: 51
Official Description (provided by the hotel):
The Shalom Hotel & Relax offers 51 rooms designed to pamper guests that want to enjoy the resort atmosphere of Tel Aviv, Israel. Some rooms feature attractive sitting areas; others feature bathrooms with a view of the beach, while unique romantic spa rooms welcome guests with an indulgent Jacuzzi facing the magnificent view. All guests are welcome to enjoy the amazing rooftop lounge: is the perfect spot for an afternoon of relaxation. ... more   less 
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Shalom Hotel And Relax Tel Aviv - An Atlas Boutique Hotel

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