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“great location and staff, a bit wear and tear nowadays”

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Brown TLV Urban Hotel
Ranked #20 of 101 Hotels in Tel Aviv
Certificate of Excellence
Reviewed 25 January 2014

No doubt about it: we really enjoyed the design concept (except the bar, for some reason). We stayed first in one of their small rooms (305) which are, even by TLV standards, small. Think Paris. Then think smaller. Later on we stayed in a larger room (210) with a sofa and desk. Be wise and get a bigger room. The little extra makes all the difference between disappointment and general satisfaction.
The layout of the small room was not thought through: why have a rather spacious shower (even for two people very comfortable), but absolutely no place to put your toiletry bag? Or no place to open your suitcase except on the bed? Apart from that, there isn't much of design in the small room except the brown color concept and the questionable experience of only glass seperating bathroom from the rest of the room. (Obviously only designed for those sleeping alone or not having to get up during the night...) Because of the glass walls of the bathroom, from the bed you could see the glue lines on the back of the mirror and the grout from the sink through the glass. Not the best design feature either.
But what mostly caught our attention in both rooms were the finish and upkeep of the place: limescale in the corners and the showerhead, missing knob on the shower fixture, dust on doors and handles. This and a few dents and scratches in the walls and ceiling suggest that the hotel needs better maintenance and a bit of renovation.
Apart from that: location of the hotel is great, the staff is very helpful. They did listen to our comments and tried to compensate.
The idea with having breakfast outside the hotel is nice (Lulu was good, Coffee house not so), but it doesn't substitute an on-site option.
There is a construction site right accross the street. You might want to avoid a room facing the street.
All in all, even for a design hotel, design only is not enough, especially giving the prices they charge. There are other design hotel options in the city.

  • Stayed: January 2014, travelled on business
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Thank maverickberlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementBrownTLV, Guest Relations Manager at Brown TLV Urban Hotel, responded to this reviewResponded 24 March 2014

Dear Maverickberlin,

Thank you for your time in offering the Brown TLV Hotel feedback. We are sorry to hear that you did not like the design of the hotel. As a member of Design Hotels, we feel that we have created something quite beautiful but can understand that we do not all share the same tastes. We happily continue to improve and build as we receive feedback, as this will only make us a more unique hotel, so thank you for your words. If you are to find yourself in Tel Aviv again please let us know so that we can have the chance to try to pamper you once more. Maybe a massage in our spa or a dip in our rooftop Jacuzzi might be a step in the right direction?

Warmest regards from Tel Aviv,

Andrea Nathan
Guest Relations
Brown TLV

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573 - 579 of 1,121 reviews

Reviewed 23 January 2014

We re here for 3 nights and every person in this hotel is a gem. Paula is the new manager and truly cares about us. Yoaz, Tamar, and Leah are so friendly and have servants hearts. Prices reasonable. You won't be disappointed!

Room Tip: 104 is one of the biggest
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  • Stayed: January 2014, travelled with friends
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1  Thank KYTraveler7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementBrownTLV, Guest Relations Manager at Brown TLV Urban Hotel, responded to this reviewResponded 25 January 2014

Dear KYTraveler7,

Thank you for your kind words about our team. We are delighted that all of them made you feel welcome and well taken care of and that you enjoyed your stay with us.

Paola, Yoaz, Tamar and Leah and the rest of us hope to welcome you back soon,

Kind regards,

Rebecka Norman
Guest Relations Manager
Brown TLV

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Reviewed 22 January 2014

Terrific location, within walking distance to everything in the Carmel Market, Neve Tzedek area and environs. Excellent, excellent service and the room was always spic and span. Take the package with breakfast included and you will get to experience 5 wonderul spots to eat.

Room Tip: Try for a room that is not close to the bar area since the hotel is very popular as a late night spo...
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  • Stayed: January 2014, travelled with family
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Thank joanne r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementBrownTLV, Guest Relations Manager at Brown TLV Urban Hotel, responded to this reviewResponded 25 January 2014

Dear joanne r,

Thank you for posting such a nice review. We agree with you that our location is indeed great and we are happy to hear that you liked our breakfast options. We are very proud of our team and it a pleasure to hear that you found the service excellent.

We hope that we will get to welcome you back to the Brown sometime in the future,

Kind regards,
Rebecka Norman
Guest Relations Manager
Brown TLV

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Reviewed 21 January 2014

The Brown hotel was wonderful. The design of the lobby area and the rooms is unique and fresh. We loved coming back to our hotel after a day walking around the area. We were amazed at how cleverly our room was decorated. It was very pleasing and unusual. The service was exceptional. The location could not be better - we strolled through the very fashionable Neve Tsedek to the beach promenade and down to the Old Jaffa port, and the next day strolled along Rothschild. We absolutely loved the restaurant they sent us to in Neve Tzedek for breakfast (Lulu's), and would never have found it on our own. There is not a doubt that we will return to this hotel when we return to Tel Aviv. It had a lot to do with our enjoyment of the city.

  • Stayed: December 2013, travelled as a couple
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Thank retiredatty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementBrownTLV, Guest Relations Manager at Brown TLV Urban Hotel, responded to this reviewResponded 25 January 2014

Dear retiredatty,

What a delight to read that we added to your enjoyment and experience of Tel Aviv. We do absolutely love this city and we strive to share this with our guests. There is always something new to discover in Tel Aviv and we hope to get a chance to welcome you back soon and help you continue your explorations.

Thank you for your lovely review,

Kind regards,
Rebecka Norman
Guest Relations Manager
Brown TLV

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Reviewed 21 January 2014

Very classy amazing style. Wish there were food available on site at the hotel but other than that everything was amazing. The bathroom was quite luxurious and the overall ambience was just perfect and retro.

  • Stayed: January 2014
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Thank Yael A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementBrownTLV, Guest Relations Manager at Brown TLV Urban Hotel, responded to this reviewResponded 25 January 2014

Dear Yael A,

Thank you for your kind words. We are happy to hear that you enjoyed the ambiance and your time at the hotel but we do hope that you will be back soon to explore our bar menu. While our breakfast is served at 5 of our favorite neighborhood cafes our bar serves food from 8 pm until last customer. We have delicious cocktails and, if we may say so ourselves, the perfect mix of sexy, late night dishes to go with them.

Thank you again for your review and we hope to see you back again soon.

Kind regards,
Rebecka Norman
Guest Relations Manager
Brown TLV

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Reviewed 12 January 2014

Cool hotel with a 70's vibe to it. Good location, excellent bar with a creative menu and outstanding staff - there wasn't a thing the veritable UN of staff couldn't answer, help with or sort. With a smile!

  • Stayed: January 2014, travelled as a couple
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Thank 211Peter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementBrownTLV, Guest Relations Manager at Brown TLV Urban Hotel, responded to this reviewResponded 25 January 2014

Dear 211Peter,

Thank you for your lovely review. We are happy to hear that our team took good care of you and that your found our bar menu to your liking. We are planning some special surprises on the menu for February and you are of course invited over for a tasting if you find yourself back in Tel Aviv.

We hope to welcome you back soon,

Kind regards,
Rebecka Norman
Guest Relations Manager
Brown TLV

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Reviewed 12 January 2014

From check-in (complementary glass of Cava), to check-out, we had a great experience at the Brown TLV. Good location, a nice bar downstairs, free wifi and an excellent breakfast at Lulu in Neve Tzedek topped off the experience.
The room was small but designed in a plush, comfortable urban way that made it feel welcoming. I have to say there is something very "New Yorkish" about the design.

  • Stayed: January 2014, travelled with friends
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1  Thank gulig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementBrownTLV, Guest Relations Manager at Brown TLV Urban Hotel, responded to this reviewResponded 14 January 2014

Dear gulig,

Thank you for your kind words, we are very flattered to hear that you found our rooms to be plush and comfortable. We are, indeed an urban boutique hotel and although we want our guest to see and explore as much of Tel Aviv as possible during their stay with us we always want to be a warm, welcoming and comfortable place to return to in the end of the day.

We are delighted that you enjoyed your stay with us and would love to welcome you back again.

Warm regards,

Rebecka Norman
Guest Relations Manager
Brown TLV

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Brown TLV Urban Hotel

Address: 25 Kalisher, Tel Aviv 6516505, Israel
Phone Number:
Region: Israel > Tel Aviv District > Tel Aviv
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Suites Wheelchair access
Hotel Style:
#4 Business Hotel in Tel Aviv
#5 Spa Hotel in Tel Aviv
#17 Family Hotel in Tel Aviv
#17 Romantic Hotel in Tel Aviv
Price Range: £118 - £235 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Brown TLV Urban Hotel 3.5*
Number of rooms: 30
Official Description (provided by the hotel):
There's a new color in town. In the heart of Tel Aviv's urban scene, at the crossroads of the charming Neve Tzedek quarter and trendy Rothschild Boulevard and a ten minute walk from the beach, the Brown TLV Hotel is an ideal choice for the seasoned business traveler as well as the lifestyle-driven individual eager to access the vibrant city. Arts and culture, dining and nightlife– are all outside our door. The Brown boutique hotel caters to the value-minded, yet stylishly discerning guest. Combining unique retro design, stylish ambiance and personalized service, Brown TLV is an award winning hotel recommended by international magazines such as NY Times, Wallpaper, Conde Nast Traveller, Vogue and Time Magazine. ... more   less 
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Also Known As:
Brown Tlv Hotel Tel Aviv

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