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“Amazing visit in Tlv”

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Crowne Plaza Tel Aviv Beach
Ranked #45 of 100 Hotels in Tel Aviv
Certificate of Excellence
Rome, Italy
2 reviews
“Amazing visit in Tlv”
Reviewed 6 February 2014

I spend every vacations that I have at Crown Plaza Tel Aviv.
Room are so comfortable, with a speechless ocean view, I feel like a king! The stuff is so professional and friendly at the same time.
Special thank to Mrs Rachel from the business lounge, and so Mr Ivo, Mr Gustavo and the GM Mrs Idit for their kind.
Highly recommended.
Crown Plaza the place to be in TLV

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RobertoCalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivo J, General Manager at Crowne Plaza Tel Aviv Beach, responded to this review, 7 February 2014
Dear Mr. RobertoCalo ,

As always, we are glad to read feedback of the Crowne Plaza Tel Aviv Beach. Thank you for taking the time to express your thoughts.

We do appreciate the high scores for Service, and your comments about Mr. Idit, Rachel, Gustavo and Ivo, which will be shared with them and our entire staff, as reinforcement to continue their efforts to make the Crowne Plaza Tel Aviv Beach a leader in excellence

Again, thank you for staying with us and taking the time to give feedback. We look forward to welcoming you back to our establishment.

Sincerely yours,

Michael Plesz
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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roma
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 February 2014

great hotel. location service standard at a very good price. perfect both for business - easy to get in out, business lounge, wifi and pleasure - location location location, beachfront, breakfast, concierge.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank alfyfresconio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivo J, Guest Relations Manager at Crowne Plaza Tel Aviv Beach, responded to this review, 7 February 2014
Dear Ms./Mr. alfyfresconio,

Thank you very much for your recent stay at the Crowne Plaza Tel Aviv Beach, and for your review of our hotel. We are pleased you enjoyed your stay with us!

We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations.

We look forward to welcoming you back to our establishment.
Once again thank you for the wonderful and kind words of praise.

Sincerely yours,

Ivo Jacome
Guest Services Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Herts
Level Contributor
30 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 5 February 2014

My wife, daughter and I stayed here for a week in January. The location was great - right next to the beach. And the staff were really helpful. Our daughter is 18 months old, which presents certain challenges when staying in a hotel. The restaurant staff in particular were really friendly and helpful - making sure we had everything we needed.

The main issues we had were noise. As the hotel is next to Hayarkon there is constant noise from the traffic. The double glazing really isn't great but I wouldn't expect the hotel to have upgraded it as that would be very expensive. The other issue was noise from other guests coming and going at all times. We moved rooms after one night as the people on our floor were incredibly noisy, even after we asked them to be quiet. One of the main challenges is the doors just won't close quietly - it's a feature of the lock!

So if you're not noise sensitive then I would recommend the hotel.

Room Tip: I presume that a room on the top floor, on the beach side of the hotel would be quieter - but I expe...
See more room tips
  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank willidh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivo J, Guest Relations Manager at Crowne Plaza Tel Aviv Beach, responded to this review, 7 February 2014
Dear Ms./Mr. willidh,

First of all, thank you very much for your recent stay at the Crowne Plaza Tel Aviv Beach, and for your review of our hotel.

You have covered most aspects of your stay and we are particularly appreciative of your comments about the location and the personell. It is always hugely motivating when one takes the time to acknowledge the high level of the facilities offered, and the staff concerned.

Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make the Crowne Plaza Tel Aviv a leader in excellence.

Furthermore, we take all reviews positive and negative very seriously, and your feedback will help us improve for your next visit.

Once again thank you for the wonderful and kind words of praise.

Sincerely yours,

Ivo Jacome
Guest Services Manager
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2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 February 2014 via mobile

Good location near the beach but also near the city center all in walking distance
Large rooms
And friendly stuff
One of the only hotels with indoor pool
For business but also for holiday


What you need more ?

Stayed February 2014, travelled on business
Helpful?
Thank Paz S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivo J, Guest Relations Manager at Crowne Plaza Tel Aviv Beach, responded to this review, 6 February 2014
Dear Ms./Mr. Paz S ,

First of all, thank you very much for your recent stay at the Crowne Plaza Tel Aviv Beach, and for your review of our hotel.

We are particularly appreciative of your comments about the indoor pool, the room, the location, and the personnel. It is always hugely motivating when one takes the time to acknowledge the high level of the facilities offered, and the staff concerned.

We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise.

Sincerely yours,

Ivo Jacome
Guest Services Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
london
Level Contributor
114 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 3 February 2014

Stayed here on business recently. Check in was very slow due to the small amount of staff on the desk, but once it was my turn, they did this quickly. Was told I had been up graded, which was a nice surprise.

Was on the 9th Floor, but even thigh i had an up grade, I wasn't allowed to use the facilities of the exec lounge which was a shame. The room was a good size with a huge bed and great view over looking to beach. Lots of storage for your clothes and good facilities. Bathroom was tried and needed an upgrade. My one complaint was my room was very very hot. Even with the air con on (which was blowing hot air) the room didn't cool down which lead to a very hot and sticky fretful night with not much sleep. In the morning i asked for the staff to look at the air con and provide a fan, however that night I had a letter under my door saying as it was winter they couldnt fix the air con and did I still want a fan - so yet again another awful nights sleep. Im glad to say on the 3d request they finally brought me a fan!

The room service menu is a bit limited and it seems silly that something which could be popular such as a turkey sandwich or a roast beef sandwich you can only order after 11pm at night, instead of with the normal room service menu.

Breakfast is a typical diary breakfast with lots of eggs, cheese, salad, fruit and cake. Pleasant and it does the job. You shouldn't ever go away hungry at breakfast as the variety is vast. The general food in the hotel is OK - its not great, but its just ok. I ate in the sushi bar on the basement floor. We had barely sat down when we were asked to order. We asked for more time and 2 mins later he was back - this went on comically for a while until the waiter actually stood by the table waiting for us to read it and take the order before he moved away - thus interrupting a business conversation, not the greatest of service. The food was again ok, I had the duck with flat bread, but it was so over cooked it was very hard and black.

My one major complaint about this hotel was the cleaners or lack of them. On the first day I took the ironing board out of my wardrobe to use - by the last day it was still where I left it. Nothing was actually cleaned in my room, they just made the bed. The clothes and magazine and everything were left as I placed them and at the end of the week there was dust! I wouldn't have believed that they cleaned my bathroom if one of the cleaner hadn't left a bottle of bleach on my vanity unit! One evening one of the tables in the reception was full of rubbish from some children. At 10am the following day it was still there and I watch 4 member of staff walked past it without cleaning it up.

This is a good solid hotel. Staff are friendly, but there are some points which need improving. I would go back here again as I will be visiting for work, but they do need staff retraining!

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank lilithLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivo J, Guest Relations Manager at Crowne Plaza Tel Aviv Beach, responded to this review, 6 February 2014
Dear Ms./Mr. lilithLondon ,

First of all, thank you very much for your recent stay at the Crowne Plaza Tel Aviv Beach, and for your comprehensive review of our hotel.

You have covered all aspects of your stay and we are particularly appreciative of your comments about the breakfast, and the personnel. It is always hugely motivating when one takes the time to acknowledge the high level of the amenities offered, and the staff concerned.

We are very disappointed to hear about your experience on your recent stay. We would like to offer a sincere apology. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

Sincerely yours,

Ivo Jacome
Guest Services Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bellmore, New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 February 2014

Hotel was out of the 60's. When we first walked into room it smelled so bad from cigarettes, although it is a non-smoking hotel. The next morning we complained and they sprayed rm. Bathroom seemed like it was falling apart. The shower was so bad that it flooded the bathroom floor every time we showered. This would not be a hotel I would recommend although it is centrally located.

  • Stayed January 2014, travelled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Robin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivo J, Guest Relations Manager at Crowne Plaza Tel Aviv Beach, responded to this review, 6 February 2014
Dear Mr.Robin M ,

First, thank you very much for your recent stay at the Crowne Plaza Tel Aviv Beach, and for your review of our hotel.

We are so sorry to see you did not enjoy your overall experience with us. We really appreciate your comments; and we are particularly appreciative of your observation about the location.

We would love the opportunity to regain your faith in our Hotel, and hope we get the opportunity to show you some of our improvements on your next visit to the Crowne Plaza Tel Aviv Beach!

Yours sincerely,

Ivo Jacome
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
tel aviv
1 review
Reviewed 2 February 2014 via mobile

Second time in the Crowne PlazaTel Aviv and I must say that this hotel is the best located in town. The service is very professional and the staff is very friendly. Gustavo S. and his team make you feel at home. Wil always come back there for leasure and business.

Stayed February 2014, travelled with friends
Helpful?
Thank ohadddd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivo J, Guest Relations Manager at Crowne Plaza Tel Aviv Beach, responded to this review, 6 February 2014
Dear Mr. ohadddd ,

As always, we are glad to read feedback of the Crowne Plaza Tel Aviv Beach. Thank you for taking the time to express your thoughts.

We do appreciate the high scores for the location, the service, and your comments about Gustavo S., which will be shared with him and our entire staff, as reinforcement to continue their efforts to make the Crowne Plaza Tel Aviv Beach a leader in excellence

Again, thank you for staying with us and taking the time to give feedback. We look forward to welcoming you back to our establishment.

Sincerely yours,

Ivo Jacome
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Tel Aviv Beach

Property: Crowne Plaza Tel Aviv Beach
Address: 145 Hayarkon Street, Tel Aviv 6345313, Israel
Phone Number:
Region: Israel > Tel Aviv District > Tel Aviv
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#12 Spa Hotel in Tel Aviv
#18 On the Beach Hotel in Tel Aviv
#23 Family Hotel in Tel Aviv
#25 Business Hotel in Tel Aviv
#27 Luxury Hotel in Tel Aviv
#28 Romantic Hotel in Tel Aviv
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Crowne Plaza Tel Aviv Beach 4.5*
Number of rooms: 246
Official Description (provided by the hotel):
Overlooking the Mediterranean sea, the Crowne Plaza Tel Aviv hotel is superbly located on Tel Aviv's seafront promenade.The contemporary business-oriented hotel, a venue of vibrant activity, in the heart of the bustling international metropolis, is only minutes away from Tel Aviv's cultural and entertainment centers; shopping, business and nightlife districts.In close proximity to the old city of Jaffa, it;s ancient port and whimsical flea market, art galleries, as well as other numerous attractions and 18 km from the airport. Located at the north end of the promenade, Crowne Plaza Tel Aviv offers direct access to the beach and view of the sea from all of it's rooms. The hotel boasts one of Tel Aviv s finest restaurants, combining Far Eastern cuisine with a touch of the French kitchen, as well as Spa & Fitness Club and a pool open year round. Check-in time update : for saturdays is 20:00. ... more   less 
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Also Known As:
Crowne Plaza Tel Aviv Hotel Tel Aviv
Tel Aviv Crowne Plaza

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