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Reviews (835)
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All reviewsgreat locationcoffee machine in the lobbysuite hotelsofa bedsmall kitchenliving areafree coffeethe staff were extremely helpfulhome away from homefront desk staffstay there againben yehuda streetcarmel marketrooms are spaciouswonderful staysmall hotelbreakfast room
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A TripAdvisor Member
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Reviewed 4 weeks ago via mobile

We spent 4 nights at this gem of a hotel. Everything was wonderful! The hotel is immaculate, great location, and the staff goes above and beyond to provide the absolute best in customer service. Leah, Max, Hilary and the rest of the staff just added the personal touch that made one feel like family. The entire experience was superb and we felt as if we were at a cozy little boutique hotel instead of a chain. Just can't say enough about the hotel and the first class staff! They all deserve accolades and they certainly helped to make our lovely visit to Tel Aviv.

Stayed: June 2018, travelled with friends
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilary C, Guest Relations at Best Western Regency Suites, responded to this reviewResponded 4 weeks ago

Thank you so much for the wonderful feedback! It was our pleasure to assist you. We always do our best to ensure that our guests experience a memorable stay with us. Looking forward to seeing you back in Tel Aviv in the near future.
Wishing you a peaceful weekend and Shabbat Shalom.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Excellent staff makes this hotel feel more like a boutique hotel vs. a chain. They went out of their way to take care of anything we needed like taxi service, suggestions, etc. The location REALLY can’t be beat. You just turn right out of the hotel then an almost immediate left and you will find yourself at the TEL AVIV BEACHFRONT where you can walk all the way to Jaffa or all the way the opposite direction. There is a gastro bar right there on the beachfront (next to McDonald’s) called Jessica’s recommended by the hotel with a dead on ocean view. Heading up the other direction away from the sea is a street filled with restaurants and the street behind the hotel has AM PM, etc. So you really are well situated for just about anything. Our room had 2 separate sleeping spaces for the 3 of us (2 adults and a 15 year old) with a little kitchen area (don’t expect cooking facilities...this is microwave and sink and fridge) which was great to keep bottles of water cold and to make tea in the morning. Air conditioning worked well. Plenty of hot water in the bathroom (not a big bathroom fyi but functional). Plenty of closet space. Clean. The lobby has free tea/coffee 24/7 which is great since flights to Tel Aviv often depart and arrive in the wee hours. My only suggestion is if you want a balcony room you need to book it. I didn’t know they were available when I booked and only booked a regular ‘suite’ and then was hoping for an upgrade with my Diamond Select status. We ended up with a room with a view of a parking structure. Oh well. The only glitch (which was NOT AT ALL the fault of the hotel) was that our taxi upon arrival at 4 AM never showed up. But it saved us money in the long run as we were able to get a taxi that took credit cards out front. The meet and greet service will run you $110 which they will put onto your bill. The regular taxi is more like $70 (with luggage which is charged separately). BUT make sure to ask the taxi ‘organizer’ at the airport for one that takes credit cards and be VERY CLEAR about it before you get in the taxi. Overall because of staff and location and reasonably priced (albeit simple) rooms this hotel is an excellent bargain in my opinion and I highly recommend it. Why pay a lot more for the Sheraton one block down? Especially if you are there for sightseeing like us. We were barely in our room. If you are looking for an oceanfront, sit in your room gazing at the sea this is not your hotel. If you want a great location with great staff without breaking the bank...you’ve found it! Special shout out to Hilary and Moishe at the front desk.

Room Tip: They have rooms with a balcony. We did not book one in advance. Might have been a good idea
Stayed: June 2018, travelled with family
1  Thank AFoolForTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 June 2018 via mobile

This was not my first visit to Israel but my first to Best Western Regency Suites. I can highly recommend them. The hotel is very well located for access to the beach and to Tel Aviv. It has a private car park and allows easy access to the motorway to visit other parts of the country. The staff were extremely hospitable and helpful and the rooms were comfortable and clean. Nothing was too much trouble. Highly recommended. I will definitely stay again.

Stayed: June 2018, travelled solo
Thank Harry G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilary C, Guest Relations at Best Western Regency Suites, responded to this reviewResponded 4 weeks ago

Dear Harry,
We are happy you enjoyed your stay with us, and that our services and facilities exceeded your expectations!
Hopefully this will be the beginning of many more visits to the hotel in the future.
Wishing you a pleasant weekend & Shabbat Shalom.
Best wishes from all the team.

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Reviewed 14 June 2018

Very nice front desk staff, and great location. Right next to the beach, and short walk to many of the best dinner and bar spots. The rooms are nice and the staff is always very accommodating, providing helpful advice on different things you are looking to do in the city.

  • Stayed: June 2018, travelled solo
    • Sleep Quality
    • Rooms
    • Service
Thank evadD2424KR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2018 via mobile

Great service, clean rooms, nice facilities, excellent location. Nothing bad to say, highly recommended. Leah and all of the staff were very helpful. Parking is available for $12USD per day which was helpful to have.

Stayed: June 2018, travelled with family
1  Thank A A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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