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Renaissance Tel Aviv Hotel
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Reviews (1,022)
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All reviewsindoor poolmarriott pointsthe executive loungedirect access to the beachbit datedgreat location on the beachgordon beachbreakfast buffetbeach viewsmall balconymediterranean searooms are nicebusiness loungeisraelpromenadejaffabalconies
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Reviewed 14 January 2014

Right on the beach with wonderful views! Great location for Shabbat. Of course, everything shuts down, but there were groups dancing just below our balcony made of all ages exuding great joy! Joppa is a mile's walk down the beach. The facility is definitely dated, and the food could have been better, but the beds were very comfortable and the staff worked to be accommodating. We stayed here 3 separate nights. My rating is based on location and the staff.

Room Tip: WE thought the rooms with the left side view of the beach were a little better.
  • Stayed: December 2013, travelled with friends
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Thank ihatefakenames
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 January 2014

We spent about a week in January 2014 and we were happy with the hotel. Its right off the beach and all the rooms look out onto sea with a good sized balcony. Centrally located very close to good restaurants and shopping.

The decor is a bit dated but the hotel is very clean and comfortable.

Breakfast is extensive and very good.

Would stay again.

  • Stayed: January 2014, travelled as a couple
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Thank iobie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HHCBrunoWolf, Public Relations Manager at Renaissance Tel Aviv Hotel, responded to this reviewResponded 16 January 2014

Dear Iobie,

Thank you so much for having taken the time to rate our Renaissance Tel Aviv Hotel so well here on Tripadvisor, following your stay. It's nice to hear that you stayed an entire week with us. We are also happy to hear that you found our rooms to be clean and comfortable, and the breakfast extensive and good.
You do not mention what part of the decor you found dated. We would have liked to hear this from you, so that we may possibly give you a timeline of projected renovation in that part of the hotel.
You might have noticed that we are in the midst a complete renovation of some of our lower guest room floors.
We do hope that you will visit our Renaissance Tel Aviv Hotel again soon. As you noted, the location is central and near shopping, restaurants, entertainment . For your information, you can find some very attractive rate offers bookable on our web site.

Once again, thank you for your stay and for your comments.We look forward to welcoming you at the Renaissance Tel Aviv in the future.

Sincerely,
T.Cohen
Director of Sales and Marketing
Renaissance Tel Aviv Hotel, Israel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 January 2014

Stayed here for two nights in November. As with any large establishment in Israel, your backpack/purse are given a quick look as well as a handheld wand along your body. It takes a few seconds and isn't intrusive at all.

My wife has Marriott Gold status, so we were upgraded to a higher floor room, provided lounge access along with internet and breakfast in the restaurant. A complimentary mix of fruit was also provided in the room. The hotel is unusually strict about the free wifi code in that you have to sign acknowledging receipt of the code and it can only be used on one device. After housekeeping accidentally threw away our receipt with the code printed on it, the front desk gladly provided a photocopy of the original.

Breakfast is in the restaurant one floor below the entrance. The Israeli breakfast was fantastic and I would highly recommend it, especially the Shakshuka! Lounge was average and felt a bit cramped.

Despite many of the reviews claiming the rooms to be tired, that wasn't the case in our experience. The room was in good condition, with the exception of the minibar fridge that looked out of the 80s, the room wasn't new but wasn't worn either. Given the price though I can understand the furnishings would be underwhelming.

Parking is valet and 50 Shekels a night. Checkout is at the cashiers desk to the left of the front desk. I would've given the hotel 3 stars, but the balcony with an amazing view, the beach access directly from the hotel and the generally friendly staff pushed it to a four.

Room Tip: High floor with southern view towards city and Jaffa.
  • Stayed: November 2013, travelled as a couple
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1  Thank fia000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HHCBrunoWolf, Leiter Öffentlichkeitsarbeit at Renaissance Tel Aviv Hotel, responded to this reviewResponded 12 January 2014

Dear Fia000,

Thank you so much for having taken the time to rate our Renaissance Tel Aviv Hotel so well here on Tripadvisor. We highly appreciate this as it helps us improve our product and service wherever possible.
With regards to your first comment, we would like to stress that guest security it is our number one priority. We are pleased you did not feel offended by our visible measures at the hotel entrance.
The Internet policy has recently changed. We now offer free Wi-Fi in our Lobby. And since you are a Marriott Rewards Gold member, you were entitled access to our lounge where we offer 3 PC stations with free Internet as well.
We apologize that you felt a little bit cramped in the clublounge. We do have plans to completely renovate and enlarge it. at this point, however, we cannot give a definite timeline yet.
It is good to hear that you enjoyed our Israeli breakfast.
Just as an update, we are in the final stages of complete renovation of another floor of rooms. We immediately begin an additional floor to be completed by early spring.
On our website you can view photos of both room types to see the difference.
Please check our site for special promotions specifically geared to Marriott guests.
We look forward to welcome you at our hotel once again and give you an opportunity to enjoy our newly renovated rooms.

Thank you again for choosing to stay with us
Sincerely,
Renaissance Tel Aviv Hotel
T.Cohen
Director of Sales and Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 December 2013 via mobile

Central to everything, beautiful view and great rooms. All in all this hotel has everything you need for a pleasant stay. Rooms are clean and comfortable. But the location will squash any possible negatives.

  • Stayed: July 2013
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Thank Sandush
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 December 2013

If it wasn't for the Marriott points I probably wouldn't stay at this hotel because of how outdated the rooms are. With that being said, the staff is very friendly and helpful. Stay on the South side of the hotel that faces Jaffa, it gets more sun so the rooms tend to be a little warmer in the winter. In the summer stay on the North facing rooms. Breakfast is nice, comfortable executive lounge with good service.

  • Stayed: December 2013, travelled on business
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1  Thank pubpirate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HHCBrunoWolf, Leiter Öffentlichkeitsarbeit at Renaissance Tel Aviv Hotel, responded to this reviewResponded 2 January 2014

Dear Pubpirate,

We would like to thank you for having taken the time to post a review about our Renaissance Tel Aviv Hotel, here on Tripadvisor. It goes without saying that we are very pleased with your comments about our staff, the breakfast, the executive lounge and the service.
Additionally, your recommendations to other readers are most welcome.
We are sorry to read that you were not satisfied with your room. Did you address this matter with one of our staff members so that we might have been able to change your room to another floor or a different room?
We are currently in the midst of a renovation program on our lower guest room floors. This includes a complete makeover of all the rooms. Since the renovations are limited with a time line, they do not progress as fast as we would like. We do apply very strict time slots for the noisy work, in order to avoid disturbing our in-house guests as little as possible.
We certainly hope you will consider the Renaissance Tel Aviv Hotel again. As you are a Marriott Rewards Member, please make sure to visit our website regularly in order to check on our special offers just for our members which can be booked online. Moreover, you will find photos of our newly renovated guest rooms.

Thank you again for having been our guest.
We wish you a very successful and healthy 2014

Renaissance Tel Aviv Hotel
T.Cohen
Director of Sales and Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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