My husband and I arrived at the hotel at 8:30 a.m. after a long overnight flight. We were very pleasantly surprised to be let into our room immediately! I was expecting that they would hold our bags and we would have to wait until noon time if not later. The location of the hotel is excellent and the rooftop pool is a dream (when in the pool and looking out at the ocean it feels as if you are on a cruise ship.) The Israeli buffet breakfast was one of the best I have ever had, in addition to all the salads, omelet station, fresh breads and pastries, they even had a self-serve frozen yogurt machine! I particularly would like to compliment the manager Jeremy. Our first room had to be switched after the first night, as it was on a smoking floor, had an awful view from the balcony and the lighting was either all on or all off ( not allowing for one light to be left on to read by as the other person slept). Our second room had a lovely view but after a few hours we realized that the air conditioning was not cooling off sufficiently. Not only did two engineers immediately come up to try to fix it, but Jeremy, realizing we were the same people who had a problem the night before came up to our room too. He offered to switch our room again, but ultimately the air conditioning was fixed. Jeremy treated us to drinks at the bar for our inconvenience. Wifi is very expensive at this hotel. I knew about it from reading another Trip Advisor review and we brought our own Mifi device. Overall, we were very pleased with our stay here.
- Official Description (provided by the hotel):
- Ideally located on Tel Aviv's famous hotel strip facing the Mediterranean Sea, this elegant, deluxe hotel puts the city's cultural, entertainment and business centers at your very doorstep. Dizengoff's sidewalk cafes and the Old City of Jaffa are just minutes away. ... more less
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- Also Known As:
- Carlton Tel Aviv Hotel Tel Aviv
- Carlton Hotel Tel Aviv
- Tel Aviv Carlton Hotel