After staying at this hotel in July, I'm stunned that people are so overwhelmed by the positives that they're blind to the problems.
First off the staff was very friendly and very helpful. And my wife and I really liked the breakfast and found a wide selection of foods to eat, even with her dietary restrictions. That WiFi is included and works well is a plus.
However, while the lobby was recently updated the rest of the property is badly in need of updating. Our room was dated and worn (see photos). There were noticeable stains in the hallway carpets. The rooms are small and the bathroom and shower are TINY. This is one of the few rooms I've every stayed in (out of hundreds) that I'd describe as dirty. We found hairs on the pillows and towels. When we called down to get our towels replaced, we waited 15 minutes and no one came. When we called a second time, they arrived within 3 minutes. The towels are thin and very basic, not typical of a 4-star property.
There's not a full service restaurant on site. The have a lounge/deli in the lobby and also room service. Business services are only available to those there for conferences or business events.
While the property is across from the beach it's more challenging to get to the beach than it appears on a map. You either take the overpass to the North through a run down area with a strip club (which may be out of business) or cross a busy 4-lane street on a crosswalk just South of the hotel. It's also at the far north end of the beachfront area, so even near the beach isn't as optimal as it could be.
It is less expensive than many of the other nearby properties but it would have to be much less expensive to be worth staying. This is perhaps a 2.5-3 star hotel not a 4-star property.
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- Also Known As:
- Basel Tel Aviv