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“Front Desk Clerk gets 5 stars!” 3 of 5 bubbles
Review of Hotel Prima City, Tel Aviv

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Hotel Prima City, Tel Aviv
Ranked #58 of 98 Hotels in Tel Aviv
Certificate of Excellence
Southfield, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Front Desk Clerk gets 5 stars!”
3 of 5 bubbles Reviewed 15 May 2014

Flew in from the US and the time 7 hour ahead time change was brutal.
Coffee maker in the room had no regular coffee, instant at best or Turkish ( w/ a lot of grounds).
3:30am Israel time, Alfonzo, bored at this hour, was gracious enough to make two cappuccino's for my wife and self. Like finding water in a mirage! Made the stay for us!

Room Tip: Rooms were very spartan, twin beds pushed together. Room stunk from cigarettes, had requested change...
See more room tips
  • Stayed May 2014, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank mfishlaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gil1608, General Manager at Hotel Prima City, Tel Aviv, responded to this review, 6 June 2014
Dear Guest,
Thank you for taking the time to review your stay at Prima City Hotel. I am happy to hear you that found alfonzo our front desk clerk to be gracious
regarding your comment about the room stayle, I am sorry to hear you were not pleased with our design However, we understand that everyone has different tastes.
Thank your for choosing City Hotel and we hope to see you back in Tel Aviv soon.

Best Regards,
Gil Amram
General Manager
gil@prima.co.il
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

889 reviews from our community

Traveller rating
    395
    353
    107
    22
    12
See reviews for
214
268
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141
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (147)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Coral Springs, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 5 May 2014

We enjoyed our stay at the hotel. The wi-fi & the bicycles are free. Benny was exceptionally helpful. All the staff was very nice.The first room we stayed in was a little small, but when we returned the second night, we had an updated room that was a little larger! It was very clean. The curtains on the windows were a
Little bit skimpy

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Robin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gil1608, General Manager at Hotel Prima City, Tel Aviv, responded to this review, 6 June 2014
Dear Guest,
Thank you for taking the time to write such a delightful review of Prima City Tel Aviv. I am pleased to read you and your your stay with us and that our rooms met all your needs. I am also happy that you were satisfied with our Free Wi-Fi service. It was very nice to read your special words about Benny and that our staff was helpful and friendly. I certainly hope to welcome you again at Prima City in the future!
Best Regards,
Gil Amram
gil@prima.co.il
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 5 May 2014

We just needed an overnight after our flight for our family of four. City hotel had a comfortable but small room. It is located just a couple of blocks from Eldan car rental. The accomodations were neat and clean and even had a small balcony. The breakfast was tasty and had a good variety.

  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Payne5p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gil1608, General Manager at Hotel Prima City, Tel Aviv, responded to this review, 6 June 2014
Dear Guest,
Thank you for taking the time to write such a delightful review of Prima City Tel Aviv. I am pleased to read you and your wife enjoyed your stay with us and that our rooms and breakfast met all your needs. It was very nice to read your special words about the accomodation.
I hope to welcome you again at Prima City in the future!
Best Regards,
Gil Amram
gil@prima.co.il
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ashkelon, Israel
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 4 May 2014

We were more than 20 people for 2 nights in last Pesach
The staff was great and we had a great time
The hotel location is ideal, the food was good with a great variety
The rooms are small but enough, clean and modern
No swimming pool or kids activities

  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank Olga B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gil1608, General Manager at Hotel Prima City, Tel Aviv, responded to this review, 6 June 2014
Dear Guest,
Thank you for your review of Prima City Hotel. Being a small hotel, we aim for excellent customer service and personal attention, so I am really happy that you found our location to be great for your needs. I am also happy to read that you enjoyed our food and breakfast, and I will be sure to pass on your kinds words to the kitchen staff.
Best Regards,
Gil Amram
gil@prima.co.il
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
liege
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 3 May 2014

Stayed 4 nights April 2014 in Prima City / Mapu 9
Perfect location next to beach and TA center; “Human size” hotel with personalized services.
10/10 for the very professional, kind and perfect open-minded service of receptionist Manager especially Shlomit and Dror.
Good breakfast buffet, clean rooms.

But: Early morning noise from the construction site of a new building just 15m. of the Prima City Hotel's seaside windows

  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank milla2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CityPR, Front Office Manager at Hotel Prima City, Tel Aviv, responded to this review, 18 November 2014
Dear milla2010,
Thank you for your glowing review of Prima City Hotel. We hope to welcome you again in the future.
Best regards,
Maya Schechter
city@prima.co.il
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Budapest, Hungary
Level Contributor
156 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
3 of 5 bubbles Reviewed 1 May 2014

Location is great. just up from the beach in Tel Aviv and in the heart of the city. Hotel is basic and feels like cheaper hotel. room and bathroom small but clean. very courteous staff.
The price was high for what we got. If you find a good deal for this hotel, go for it. all the rest is good.

  • Stayed April 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Chaim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gil1608, General Manager at Hotel Prima City, Tel Aviv, responded to this review, 6 June 2014
Dear Guest,
Thank you for your review of Prima City Hotel. Being a small hotel, we aim for excellent customer service and personal attention, so I am really happy that you found our staff to be courteous .
I certainly hope to welcome you again at Prima City in the future!
Best Regards,
Gil Amram
gil@prima.co.il
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Copenhagen, Denmark
Level Contributor
351 reviews
144 hotel reviews
common_n_hotel_reviews_1bd8 433 helpful votes
3 of 5 bubbles Reviewed 29 April 2014

Great location, great room, cleaning impeccable, good wifi, breakfast good.
Unfortunately staff seems quite uninterested in their guests, no greeting no smiles- very russian.
Restaurant staff indiffrent to the fact that tables are not cleared, and they dont have a problem emptying the breadbasket in front of the paying guest or let you stand in line waiting for them to make their own breakfast....strange behavior.
Good advice, when you get to the restaurant and things are not beeing done, please find your cups and cutlery behind the counter by the kitchen and help yourself, staff dont seem to stress themselves to do their job. But you might find the breadbasket empty.

Room Tip: my room was good sized, clean and comfortable-
See more room tips
  • Stayed April 2014, travelled solo
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Aeronaut65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gil1608, General Manager at Hotel Prima City, Tel Aviv, responded to this review, 6 June 2014
Dear Guest,
Thank you for taking the time to write review of Prima City Tel Aviv. I am pleased to read you enjoyed rooms and breakfast and that you found our location to be great .
I certainly hope to welcome you again at Prima City in the future!
Best Regards,
Gil Amram
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Prima City, Tel Aviv

Property: Hotel Prima City, Tel Aviv
Address: 9 Mapu, Tel Aviv 6357708, Israel
Region: Israel > Tel Aviv District > Tel Aviv
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#23 On the Beach Hotel in Tel Aviv
#24 Family Hotel in Tel Aviv
#38 Business Hotel in Tel Aviv
#39 Romantic Hotel in Tel Aviv
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hotel Prima City, Tel Aviv 3.5*
Number of rooms: 106
Official Description (provided by the hotel):
Inspired by the energy of the 'city that never sleeps', Prima City invites you to take a city break and experience the vibe. Prima City is an ideal home-base to plan and enjoy an eventful and comfortable stay in Tel Aviv, at a value that can't be beat. • 106 Rooms-Free wifi in rooms and public areas • Parking on site(based on availability and subject to minimal fee) • Studio rooms with balcony • Courtesy Tea & Coffee making facilities in room • Mini refrigerator in room • Multi channel cable TV • Safe deposit box in room • Private meeting and seminar rooms ... more   less 
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Also Known As:
City Tel Aviv
Tel Aviv City Hotel

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