The hotel was our final stay of a 10 day tour in Israel. The best thing about the hotel is that it is across the street from the beach. Thought the temperature was in the 80’s, the pool was closed. The lobby was being renovated, but the hotel did a good job of controlling noise and check in traffic. Our check in went smoothly. The problems started when we got to our room. We had reserved for 2 adults and a child. The room was not set up for the child nor was there bedding in the room for the child. (Adult beds were in two single beds pushed together and the teenager on the couch with bedding - typical in Israel.) Problem was solved with a call, and of course a tip. The room did not have a mini-fridge… so, we called room service for ice (for a charge), and of course another tip. We had reserved a no-smoking room and the symbol outside the room also noted that the room was designated no-smoking. However, our room smelled like somebody had chain smoked in it.
Our plan was to fly out the following night, so we paid for two nights… since we were only going to sleep one night (and because we were tired and needed a shower), we dealt with the smell. As, we got comfortable in the room we realized just how dirty it was. The carpet was stained, there was dust on everything (I wrote in the dust “Dust Me” as a clue to housekeeping.). The nastiest part of the room was the headboard of the bed. It had a leather cushion at pillow height that was grimy and worn. I did not want to think about how many people had their heads on it before me. On the positive side, the view was nice of the Med. And even though the hotel being right off the main road it was till quiet inside the room.
We were woken up with a door knock by housekeeping at 7am. They came back a few more times before 10am. It was a bit frustrating. We went to breakfast at 10am and it was typical and had a fair selection. The waitress was friendly and helpful. After eating, we went to our room to change and place the “Please Make My Room Sign” on the door. Since the pool was closed, we went to the beach across the street. The beach is public and there are chairs and lounges available for a small fee. When we got back to our room, it had not been cleaned. I located our housekeeper and he thought we were checking out. True, but not until late in the evening, and we paid for 2 days. As we wanted showers, we opted for fresh towels only. While we were packing housekeeping knocked on the door a few more times, even though we had the “Do Not Disturb” sign on the door. WTF, these people were driving us nuts and they did not speak or understand English.
In short, the room was filthy, the room was not ready for us, no fridge in the room, internet was $20, no iron and board in the room, and no timely housekeeping on day 2. We felt like every time we turned around that somebody had their hand out for a tip. It’s way overpriced for the service and quality. Next time I will stay at the Sheraton down the street. If you do stay here, there is a deli minutes away from the hotel that has great sandwiches and salads, free wi-fi, and is open 24 hours. As you walk out of the hotel and face the beach, go left about 80 yards and it’s on the left. As the name was in Hebrew I don’t know what it was. But there was a heart as part of its logo. They speak English and were very friendly.
- Official Description (provided by the hotel):
- A five star deluxe hotel with a beautiful beachfront location, the Dan Panorama Tel Aviv is situated opposite vast park areas with easy access to South Tel Aviv's stunning beaches. Hotel guests can walk to the Jaffa Old City and Port, Neve Tzedek and the new 'Tachana' shopping and entertainment zone. Guests of the Dan Panorama can enjoy the revamped public areas including expansive lobby areas where free Wi-Fi is available. The hotel has an exclusive Executive Lounge located on top floor of the hotel offering complimentary drinks and snacks all day, with outstanding views over the city skyline and sea. Hotel guests can relax and unwind in the newly refurbished indoor spa area with treatment rooms and Jacuzzi. The Dan Panorama Tel Aviv also features a Convention centre, hosting events of up to 1000 people.482 rooms including family units and Executive Suites. Large open air pool and Daniland kids club (both open seasonally) All rates include Service Charge. Tourists with B2 and B3 Entry Visa stamped in their foreign passport are exempt from VAT. Israeli guests are subject to pay VAT. ... more less
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- Also Known As:
- Dan Panorama Tel Aviv Hotel Tel Aviv
- Dan Panorama Hotel Tel Aviv
- Tel Aviv Dan Panorama