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“great customer service”
Review of Herods Tel Aviv

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Herods Tel Aviv
Ranked #60 of 100 Hotels in Tel Aviv
manchester, england
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“great customer service”
Reviewed 5 November 2012

very professional and friendly welcome, especially from the reception staff who gave me free access to the business centre when i enquired if there was a computer for guest use. The public rooms were newly renovated and the breakfast buffet was excellent and the dining room spacious and airy with a great view of the beach, the breakfast was more of a brunch and the opening hours are longer than normal. The bar is near the reception area, is inexpensive and a good place to relax. The rooms are spacious and comfortable with with modern bathrooms and the hotel is in an excellent beachfront location in walking distance to the main shopping streets and new harbour area

Room Tip: the executive rooms are higher than the standard rooms and have a great view
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  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank lornalorna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (458)
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English first
White Plains, New York
Level 6 Contributor
108 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 3 November 2012

I recently had the pleasure of staying at Herods Hotel in Tel Aviv. The hotel appears to have undergone a recent renovation and chose a 1930’s local theme. This is displayed throughout the hotels public spaces and rooms. Looking at many of the real life photo’s of the city from this time period was quite interesting.
The room was spacious, clean, modern and comfortable; however, I found the beds to be way to firm. Each room had a balcony offering wonderful views of the Mediterranean Sea. The bathroom was on the small side and the shower only had a small frosted glass partition from the rest of the room. This often resulted with water being sprayed all over. We were upgraded to the 18th floor, which allowed us access to the Executive Lounge. This was a warm and accommodating space that offered complimentary drinks and snacks throughout the day. It was a great place to relax and offered the opportunity to meet other travelers. The lounge staff was always pleasant and helpful as was all of the hotel staff we encountered. The Wi-Fi service was very fast and easy to connect to. The hotel does charge for this service, but luckily, it was included in the rate I paid.
The hotel is perfectly situated on the beach promenade at the Tel Aviv Marina and Gordon Beach. It’s within walking distance of many excellent restaurants, cafes and bars. The daily breakfast buffet was extensive and delicious.
My only complaint is that I only able to stay for 2 nights!

  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank whirlwindnyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannesburg, South Africa
Level 3 Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 November 2012

We stayed at this hotel for almost two weeks. It was a great choice.
The beach location is the best in Tel Aviv.
We enjoyed upgraded rooms on the higher floors, which were of a high standard.
The buffet breakfast was brilliant !! Dinner buffet was also excellent.
The executive lounge has fantastic staff who go out of there way to please.
Many thanks to Merav and her dedicated team.
We will be back soon !!
Anthony M.

Room Tip: Request a room facing the Merina for a great view
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  • Stayed October 2012, travelled with family
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Helpful?
Thank Lyrice M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zurich, Switzerland
1 review
Reviewed 1 November 2012

I felt immediately at home and can highly recommend this Hotel. Although I only stayed 3 nights, I received a warm welcome and a highly professional treatment. The access to the Lounge on the 17th floor is worth every penny. It's a pleasure to watch this dedicated and highly motivated Team at work. Keep up the great work.
Thanks a lot to Rachel from the Concierge who was extremely helpful.
L.

Room Tip: Avoid floors 1 to 5 (traffic, noise)
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  • Stayed October 2012, travelled on business
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    • Service
Helpful?
Thank ls_services
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannesburg, South Africa
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 November 2012

The staff were so friendly, we were treated like family. We stayed on the 8th floor in a newly renovated room which was comfortable and clean with an amazing view. The breakfasts were gourmet! The location is perfect on the main beachfront of Tel Aviv. Thank you to all that work at Herods, Cant wait to return to your hotel.

  • Stayed October 2012, travelled with friends
    • Value
    • Location
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Helpful?
Thank Loren B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Naples, Florida
Level 4 Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 31 October 2012

I stay here often when in Tel Aviv. The staff is great. Hila and her colleagues in the consiegre lounge make upgrading worthwhile. Alex at check in is always gracious, Tomer and General Manager Gal Weinstien appear to effortlessly handle things. The beachfront property is a combination of old charm and new public areas. I look forward to returning in November

Room Tip: Choose a room which includes consierge lounge access
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  • Stayed July 2012, travelled on business
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Helpful?
1 Thank Steve M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bratislava, Slovakia
Level 4 Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 31 October 2012

Herods hotel has wonderfull location. Direct on the beach promenade of Tel Aviv and close to he city center.
Restaurant has typically tourist character.Not suitable for the romantic dinner for example. But quality of food is very good.
The rooms are close to the four stars standard. But the bathrooms with toiletts are not large and clean enough. Also balcony and windows were dirty.
The swimming pool needs a refurbishment.

Room Tip: Rooms on14-16th floor are better.
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  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 116traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Herods Tel Aviv

Property: Herods Tel Aviv
Address: 155 Ha-Yarkon, Tel Aviv 6345318, Israel
Region: Israel > Tel Aviv District > Tel Aviv
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Spa Hotel in Tel Aviv
#20 Business Hotel in Tel Aviv
#24 On the Beach Hotel in Tel Aviv
#32 Romantic Hotel in Tel Aviv
#32 Family Hotel in Tel Aviv
#39 Luxury Hotel in Tel Aviv
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Herods Tel Aviv 5*
Number of rooms: 324
Official Description (provided by the hotel):
Herods Tel Aviv, ideally located near the Mediterranean Sea. Offers the magnificent elegance of the Herods brand. It combines the wonderful experience of today's luxury with the glamour of the magical Tel Aviv on the 1930's. ... more   less 
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Also Known As:
Tel Aviv Sheraton
Sheraton Tel Aviv
Sheraton Moriah Tel Aviv

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