I have been travelling for the last 5 years extensively but this hotel has by far the worst service possible. Took me an hour to check in. Ricki, the lady who was supposed to check me in skipped all info that you usually expect to receive: breakfast hours, access to executive lounge as part of the package, where the executive lounge is located, wifi and alike. I wouldn't have paid attention, after all we all have our bad days.
Went to the room and surprisingly didnt have to use the key to open the door. Door simply didnt lock. Went downstairs and told them about the issue. And the ordeal began. I was told quite rudely that a security guy would come with me upstairs to check. Told them I dont need to go up again because the door is broken. Took them time to check and then gave me another room. Which surprisingly was not the superior one I booked. No apologies. Asked to talk to the manager. According to the same "helpful" Ricki, there was no manager. What a coincidence he appeared later. Everything ended with the manager lecturing me how to open/close the door.
Stayed in a lot of hotels but boy...this one made me speechless. Never again.
- Official Description (provided by the hotel):
- Orchid Hotel Tel Aviv Ha-Yarkon St 79, Tel Aviv-Yafo, 63432, Israel Orchid Tel Aviv Park Plaza Orchid Hotel, Tel Aviv's business and leisure hotel is centrally located on the promenade and shores of the city that never stops, with magnificent views of the Mediterranean Sea. The hotel offers 202 rooms and suites, ensuring guests maximum comfort in an exclusive and luxurious design. Each room is equipped with high standard facilities including flat-screen TVs, iPad docks and more. The hotel is ideal for business people, families and tourists - for both long and short stays. The hotel has a business center that provides a variety of services and facilities. Computer stations, a printer and photocopier. Business people are invited to relax in the hotel's business lounge with breathtaking views of the sea, light snacks and refreshments and dedicated, professional and courteous staff waiting to assist you. The hotel offers a range of complimentary services for the benefit of hotel guests that include high-speed Wi-Fi access, international calls from rooms and lobby, and more. Apart from business, it is important that our guests enjoy and relax. The hotel offers fine Israeli cuisine served throughout the day, from luxurious Israeli breakfasts to bar-style dinners served at the lobby at sunset. The hotel's spa offers a variety of luxurious and rejuvenating beauty treatments and massages given by professional therapists and masseurs. Keep in shape at the hotel's well-equipped, modern and state of the art gym, belonging to SPACE fitness center or at the swimming pool. The hotel also offers complimentary bicycles for guests seeking to explore the city on two wheels. The hotel's prime and attractive location in the heart of the promenade allows guests to enjoy Tel Aviv's attractions, nightlife and entertainment, restaurants, museums, art galleries, shopping malls, theaters, water sports, hiking and cycling trails - no doubt an unforgettable and unique urban experience. *Smoking in the hotel and it's grounds is strictly prohibited. * Please note that pets of any kind are forbidden in the hotel, other than guide dogs for guests who are registered disabled ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Odigeo, Hotels.com, Agoda, TripOnline SA, Evoline ltd, Ebookers, 5viajes2012 S.L. and Cancelon so you can book your Orchid Tel Aviv reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Park Plaza Orchid Tel Aviv Hotel Tel Aviv
- Park Plaza Tel Aviv
- Tel Aviv Park Plaza