I don't like giving negative reviews. I had some problems with hotels.com incorrectly booking dates. Everything was documented in emails, and I finally stayed at the hotel on the proper dates. The hotel promised to credit me for the wrong days after I pay a second time for the right days. But, now 1 month later, I still have received no refund, and my emails are ignored.
Hotels.com, FYI, has been great, they are following up and have documentation that the hotel (and I also have emails) agreed to refund me. But it may take time. Meanwhile I've paid twice for my stay.
As an executive, I try to avoid this type of conflict, and I find it amazing management would ignore emails from me when I include documentation with their promise. There is no mis-communication, simply a blatant attempt to double-bill and hope I give up..
- Official Description (provided by the hotel):
- Vital is an exquisitely designed luxurious boutique hotel located in the heart of Tel Aviv city. Vital offers a perfect balance for guests who are looking for elegant atmosphere & high level personal service. The hotel is modernly decorated and offers spacious rooms and high standard amenities. Location: The hotel is located at the cultural and business center of Tel Aviv and its location is one of its main advantages. Our guests enjoy proximity to all the major significant icons of Tel Aviv : The Tel Aviv Opera House, Tel Aviv Museum, Azrieli shopping center, All within walking distance from the hotel and just 25 minutes from Israel's international airport - TLV (Ben-Gurion Airport). ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Odigeo, Agoda, Expedia, TripOnline SA, Hotels.com, Ebookers, Evoline ltd, HotelsClick, getaroom.com, Cancelon and 5viajes2012 S.L. so you can book your Vital Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Vital Hotel Tel Aviv