We rented two "Luxury Apartments" in early June for a week. First they told us that the units we had reserved months before with a 20% deposit were not available so they upgraded us to beach from apartments. If these were upgrades than the original units must have been in hell. Let me start off by saying these apartments were dirty, grimy and smelly, with few of the amenities were were promised. There was garbage laying around in parts of the unit when we checked in. Our water view might have been fine if we could see through the dirty windows. Linens were of the poorest quality and stained. Towels were thin as rags. They had promised beach towels but none were there. No toilet paper or paper towels (we bought our own). There was night construction going on outside our building which kept us all up till 5AM. No hot water for two days. Every time we made a request we were told yes they would take care of it.. which they never did. The worst customer service and attitude.. I can't remember how many times they lied to us (even to our faces when we went to complain in person). So if you like dirty, slimy, grimy,smelly and gross accommodations with customer service from hell than this is the place for you to stay. Otherwise you would be better off anywhere but here...
- Official Description (provided by the hotel):
- TelAviv-Apartment is a brand-new furnished vacation apartment rental facility for long or short term apartment rentals. We provide fully furnished apartment rentals furnished to the highest standards of luxury in an ideal location. Tel Aviv-Apartment is a great accommodation for corporate travelers here on business, families, and singles. Located just 50 meters from the famous Tel-Aviv promenade in one of the most serene and tranquil environments in all of Tel-Aviv. ... more less
- Also Known As:
- Tel Aviv Apartments Hotel Tel Aviv