Four of us rented a three-bedroom apartment in July 2012. Finding an apartment with a full working kitchen was a priority as one member of our group has dietary restrictions that required cooking at home. When we spoke to Ralph, we were very clear about this and he confirmed all the apartment's amenities. We also double-checked the price of the unit before we left.
I arrived first and was told by the building manager that we were being upgraded to the best unit in the building for some unspecified reason. In deed, the terrace was on top of the building with a fantastic view of Tel Aviv, including the Mediterranean. The apartment looked nice so I didn't mind the switch. Only problem was that the stove was missing. Just gone. I was told they were replacing the old one with an improved unit. I explained to the manager what I had told Ralph -- that we wouldn't have rented the apartment without a working kitchen. Within an hour, the old stove was reinstalled as a placeholder for the new model. A couple days later they made the switch. In any event, both worked fine.
When we did have issues (needed more towels, no remote for downstairs A/C unit, a leak from the upstairs A/C unit), they responded within a couple hours of contacting them to resolve the problem. They were also cool about letting us leave our bags in their office after checkout since we had several hours before our flight.
I was given a basic rental agreement and security deposit form when I arrived. None of it was unreasonable (though be aware that in Israel full payment for a unit is due upfront, which is standard everywhere). The price did not change when we were upgraded. They were straight-shooters about the actual price of our stay.
The location on Shenkin St. is great if you want a taste of a fun, young neighborhood in Tel Aviv. The walk to the beach is about 10 minutes. Our apartment 11B (Duplex 6) was a pleasant duplex apartment with working appliances and a killer view from an enormous terrace. It definitely met our expectations.
- Official Description (provided by the hotel):
- TelAviv-Apartment is a brand-new furnished vacation apartment rental facility for long or short term apartment rentals. We provide fully furnished apartment rentals furnished to the highest standards of luxury in an ideal location. Tel Aviv-Apartment is a great accommodation for corporate travelers here on business, families, and singles. Located just 50 meters from the famous Tel-Aviv promenade in one of the most serene and tranquil environments in all of Tel-Aviv. ... more less
- Also Known As:
- Tel Aviv Apartments Hotel Tel Aviv