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All reviews amazing hotel guest services modern hotel italian restaurant recommend this hotel professional staff excellent stay special thanks business trip comfortable rooms amazing service enjoyed my stay room service the club lounge breakfast buffet boulevard gusto
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Reviewed 4 weeks ago

Rotana is one of the best hotels in jordan from many aspects like location price servicces facilities clean access room and accessories tools in room tv bathoom view and look resturant and facilities and service there

Date of stay: February 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Rotana Hotels
Thank Inspire16109731893
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amman-Rotana, General Manager at Amman Rotana, responded to this reviewResponded 4 weeks ago

Our Dear Guest,

Thank you for reviewing our hotel following your recent stay at Amman Rotana, we are glad to know that you enjoyed your stay with us.

Rest assured that we are keen to always provide the best services to our guests and to meet and exceed their expectations.

Thank you again for sharing your valuable feedback
We look forward to welcoming you back in the very near future.

Yours sincerely,

Atieh Hamarneh
Cluster General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

The hotel staff was incredible all along my stay they were so nice and accommodating with anything i asked for i really want to thank naaemeh the girl that she worked in the lobby her greeting and smile was amazing , also i want to thank bader he helped a lot with anything i asked for

Date of stay: February 2019
Trip type: Travelled with family
Thank OsmaG2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amman-Rotana, General Manager at Amman Rotana, responded to this reviewResponded 4 weeks ago

Dear Mr. Osama,

Thank you for reviewing our hotel following your recent stay at Amman Rotana, we are glad to know that you enjoyed your stay with us.

Rest assured that we are keen to always provide the best services to our guests and to meet and exceed their expectations.

Thank you again for sharing your valuable feedback
We look forward to welcoming you back in the very near future.

Yours sincerely,

Atieh Hamarneh
Cluster General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

The location and the staff make it the best place to feel right at home . The location , the view also the room everything was amazing naaemeh tooke care of us every night and rami from the desk too he were always greeting us and welcome they make our stay amazing . I have travelled all over the world and here the caring staff thank you so much. And i will recomen the hotel to all my relatives and my friends. I would like to thank the gentleman bader who were helped me and recommend for me alot of place in jordan and also take care of me.

Date of stay: February 2019
Trip type: Travelled with friends
Thank Hala257
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amman-Rotana, General Manager at Amman Rotana, responded to this reviewResponded 4 weeks ago

Dear Ms. Hala,
Thank you for reviewing our hotel following your recent stay at Amman Rotana, we are glad to know that you enjoyed your stay with us.

Rest assured that we are keen to always provide the best services to our guests and to meet and exceed their expectations.

Thank you again for sharing your review. We look forward to welcoming you back in the very near future.

Yours sincerely,

Atieh Hamarneh
Cluster General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Not one complaint for this place. All staff was courteous and helpful. Astma (sorry if I spelled her name wrong) was amazing! She went out of her way to ensure me and my group had everything we needed during our stay. Maen at the 42 Bar did a great job making sure that our glasses did not stay empty for long! I highly recommend this place to anyone staying in Jordan. I can’t wait to visit again! Thank you!!!!

Date of stay: February 2019
Trip type: Travelled on business
Thank Tinbender1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amman-Rotana, General Manager at Amman Rotana, responded to this reviewResponded 4 weeks ago

Dear Mr. Tinbender,

Thank you for reviewing our hotel following your recent stay at Amman Rotana, we are glad to know that you enjoyed your stay with us.

Rest assured that we are keen to always provide the best services to our guests and to meet and exceed their expectations.

Thank you again for sharing your valuable feedback
We look forward to welcoming you back in the very near future.

Yours sincerely,

Atieh Hamarneh
Cluster General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

I stayed at the Rotana in February 2019 during a work trip to Amman. The hotel is very modern, comfortable and clean. The staff are lovely, polite and attentive. Breakfast is also very good with a large choice of hot and cold food. I would definitely stay here again.

Date of stay: February 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Rotana Hotels
Thank anjie23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amman-Rotana, General Manager at Amman Rotana, responded to this reviewResponded 4 weeks ago

Dear Ms. Anjie,

Thank you for reviewing our hotel following your recent stay at Amman Rotana, we are glad to know that you enjoyed your stay with us.

Rest assured that we are keen to always provide the best services to our guests and to meet and exceed their expectations.

Thank you again for sharing your valuable feedback
We look forward to welcoming you back in the very near future.

Yours sincerely,

Atieh Hamarneh
Cluster General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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