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Landmark Amman Hotel & Conference Center
Ranked #15 of 145 Hotels in Amman
Certificate of Excellence
Bengaluru, India
Level 4 Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“superb”
Reviewed 14 May 2014

what a beautiful hotel , convenient location , helpful staff
A fantastic roof top bar where you can watch great sunsets
I loved the food at the lebanese restaurant .It was an introduction to
food in Amman and I have been here for 3 weeks and it still pretty much rates
pretty high amongst all the others
had an amazing meal there again with great views of the city
Keep it up y'all

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mariambegg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ibrahim K, General Manager at Landmark Amman Hotel & Conference Center, responded to this review, 15 May 2014
Dear Valued Guest,

Thank you very much for staying with us and leaving your candid feedback.

We are exceptionally thrilled to hear you enjoyed your stay with us here at the Landmark Amman Hotel & Conference Center. Also, please allow us to sincerely thank you for having mutual thoughts of our hotel as we do of our guests. After all, you are the ones who matter the most to us.

Thank you once again for your valuable feedback. We certainly look forward to welcoming you back in the near future.

Landmark Amman.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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675 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (108)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
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  • Any
English first
London, United Kingdom
1 review
Reviewed 14 May 2014

Check your bill carefully as hidden items magically appear and when challenged, I was made to feel as if it were my fault and my mistake. Mini bar items that were not consumed were added to the tune of 15JOD. Finally after reprinting the bill for the fourth time, was the bottom line correct. In particular I would like to highlight the sheer rude manners of Mt Nader at front desk. He took over the account from a colleague,maintained his position on the excess items and finally conceded but with no apology and no explanation. He told me it was my fault and refused to look me in the eye for the entire procedure. Only when my male colleague approached, did he speak to him directly ; about my bill! I would not recommend the hotel purely based on the poor customer service at checkout.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Masonsem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ibrahim K, General Manager at Landmark Amman Hotel & Conference Center, responded to this review, 26 May 2014
Dear Valued Guest,

Greetings from Landmark Amman Hotel & Conference Center!

Thank you for leaving your feedback regarding your stay. We were saddened to have read that you faced some dissatisfactions while checking out pertaining to your mini-bar usage and the attitude of the staff member during check-out.

We assure you that we have taken your comments into full consideration, as we do with all of our valued guests. A full investigation into the situation has been launched and actions have been taken in order to ensure that such dissatisfactions are not faced by any of our guests in the future.

We thank you once again for your candid feedback. If it weren't for great guests such as yourself, we could never reach our goal of 100% guest satisfaction.

Warm regards,

Landmark Amman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 13 May 2014

Excellent hotel ,, best hotel to stay in 5 starts hotel in Amman ,,, friendly staff ,,good location ,, big rooms , clean , nice Gym , music bar , Lebanese restaurant , Argeeleh on the top of hotel with nice view ,,,, no doubt it was excellent stay ,, thx for the management for upgrading my room .

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aviatech M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ibrahim K, General Manager at Landmark Amman Hotel & Conference Center, responded to this review, 14 May 2014
Dear Valued Guest,

Thank you for staying with us and leaving your valuable feedback.

We are thrilled to hear that you had a pleasant stay with us at the Landmark Amman Hotel & Conference Center. Recognizing our services including our staff members’ performance, our outlets, our spacious rooms, and our gym have brought nothing but smiles to our team members’ faces. Speaking so highly of our hotel really does make us want to work harder to measure up to that experience once you visit us again.

Thank you once again for leaving your feedback. We certainly look forward to welcoming you back again soon.

Landmark Amman.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 May 2014

Such an amazing hotel with its huge sized rooms with full range of top class amenities, lovely views of Amman city, wide variety of nicely decorated entertainment outlets (the food is awesome), professional and friendly staff. strongly recommended....... BIG LIKE

  • Stayed January 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank salameh1001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ibrahim K, General Manager at Landmark Amman Hotel & Conference Center, responded to this review, 14 May 2014
Dear Valued Guest,

Thank you very much for staying with us and leaving your candid feedback.

We are delighted to hear you enjoyed your stay with us at the Landmark Amman Hotel & Conference Center. We would also like to thank you for your kind remarks regarding our staff, rooms, and outlest, as they have all been highly appreciated and very well received by our team members.

Thank you once again for your valuable feedback. We certainly look forward to welcoming you back in the near future.

Landmark Amman.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Staines, United Kingdom
Level 3 Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 11 May 2014

I had booked only a few weeks beforehand and the big SOFEX expo was on, so hotels were at a premium. This place was comparatively cheap but turned out to exceed my expectations.
The rooms are all huge, judging by the plan on the back of the door. I had a twin with two double beds and there still seemed loads of room. The aircon was quiet and worked well and the window opened fully also. A couple of minor maintenance issues
but the room was in good shape, clean, quiet and not dated.

Every single staff member was polite, charming and friendly. The food was excellent. There's a Lebanese restaurant and two bars on the rooftop. The food at the bars (from the restaurant) was terrific and great value. The menu had no description of what you are ordering, so you need to ask the staff...that needs attention!

Breakfast was good at the so-called 'Colours' restaurant, which was actually all-white, stark and without any atmosphere, which is great if you want to recall your schooldays!
Overall really pleased and would return and recommend.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jim P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ibrahim K, General Manager at Landmark Amman Hotel & Conference Center, responded to this review, 14 May 2014
Dear Valued Guest,

Thank you so much for staying with us and leaving your candid feedback.

We are ecstatic to hear you enjoyed your stay with us at the Landmark Amman Hotel & Conference Center and that we have managed to exceed your expectation. Also, please allow us to sincerely thank you for having such great remarks regarding our services provided, your comments have made all our staff members explode with joy.

Thank you once again for your kind feedback and for wanting to become a frequent guest. We certainly look forward to welcoming you back in the near future.


Landmark Amman.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tongeren, Belgium
Level 6 Contributor
191 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 7 May 2014

Good caesar salad, nice pool.

Pool service so so...

Gym nice...

Taxi service a disaster, they would come and pick me up at the fair at 5pm and simply forgot.

Room cleaning: arrived at 6pm and they simply forgot to clean the room...

Not a bad hotel but with service of 3-star hotel.

Good barber shop in front of the hotel.

2 of the 3 croissants were hard this morning, one was delicious...

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kristof_Be
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ibrahim K, General Manager at Landmark Amman Hotel & Conference Center, responded to this review, 14 May 2014
Dear Valued Guest,

Thank you for staying with at the Landmark Amman Hotel & Conference Center.

We apologize that you were dissatisfied with your experience. We certainly understand your concerns, therefore please rest assured that they are on our radar as they will help us better serve you moving forward. Also, thank you for taking the time to speak with our team members’ regarding those concerns and explaining to them what you were dissatisfied with. They, along with ourselves, were very appreciative of your honest response and concerns for future guests.

Thank you once again for your feedback. We look forward to welcoming you back at the Landmark Amman Hotel & Conference Center again soon.

Landmark Amman.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston, Massachusetts
1 review
Reviewed 6 May 2014

The Landmark is a wonderful hotel. The staff are knowledgable, responsive, and polite. The rooms are generous in size and very comfortable and clean. As a businesswoman traveling alone, I felt very secure and welcomed at the Landmark.

Room Tip: Executive rooms are wonderful! Quiet on high floors and good views.
See more room tips
  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TLibbey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ibrahim K, General Manager at Landmark Amman Hotel & Conference Center, responded to this review, 14 May 2014
Dear Valued Guest,

Thank you for staying with us and leaving your valuable feedback.

We are thrilled to hear that you had a pleasant stay with us and that you enjoyed our spacious rooms. Recognizing our services including our staff members’ performance never fails to bring smiles to our faces.

Thank you once again for leaving your feedback. We certainly look forward to welcoming you back again soon.


Landmark Amman.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Landmark Amman Hotel & Conference Center

Property: Landmark Amman Hotel & Conference Center
Address: Al Hussein Bin Ali Street | PO Box 6399, Amman 11118, Jordan
Region: Jordan > Amman Governorate > Amman
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Family Hotel in Amman
#8 Business Hotel in Amman
#9 Spa Hotel in Amman
#14 Luxury Hotel in Amman
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Landmark Amman Hotel & Conference Center 5*
Number of rooms: 260
Official Description (provided by the hotel):
Located in the heart of the diplomatic and government district of the city the hotel offers 260 rooms, 14 multi-purpose meeting rooms, 5 outlets, Business Center, out-door pool, fitness center, and free parking. With a worldwide reputation for efficient and friendly service, the hotel caters for both business and leisure travelers. It's an ideal base from which to escape to the fascinating historical sites of Amman and the vast beauty of the Jordan Valley, yet it's still close to the heart of things. The vibrant center of Amman is just four minutes away and you can be checking in within 35 minutes of arriving at Queen Alia International Airport. ... more   less 
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Also Known As:
Landmark Amman Hotel Amman
Landmark Amman Hotel And Conference Center
Radisson Amman
Radisson Sas Amman

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