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“Very average!”

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Imperial Palace Hotel
Ranked #107 of 145 Hotels in Amman
Dublin, Ireland
Level 4 Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Very average!”
Reviewed 19 August 2014

Very average!
Not too clean, not too nice. Breakfast very basic. Too far to go for a nice walk.
In your room air conditioner didn't work, we had problems with toilet. Room was quite small and a little bit depressing. Internet very low in the room.

Room Tip: Far from city (so not too many options or no options at all) for dinner nearby
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  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank GuskaB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ImperialHotel1, Manager at Imperial Palace Hotel, responded to this review, 25 August 2016
Greeting from the Imperial Palace Hotel,

We were very pleased for welcoming you at our Hotel , and we would like to thank you for choosing our Hotel , as well for taking the time advising us of your experience during your recent stay .

We appreciate receiving your constructive feedback, we are grateful that you have valued our Hotel location ,the staff .

On the other hand I would like to assure you that the issues you have encountered during your stay were addressed seriously for corrective action.Specially Breakfast

Thank you again for reviewing your stay in our Hotel and we do hope that your next visit to Jordan will include staying with us again.

Kind regards,
Omar Ibrahim
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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175 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (23)
Date | Rating
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English first
radlett
Level 3 Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 17 May 2014

Rather depressing air about this hotel, very faded and not in a great location (can't walk anywhere). Disappointing food and bathroom in desparate need of a makeover - re-grouting. Incredibly noisy aircon - turned it off and eventually after 25 mins the din stopped.

To the positive, the bed was v comfortable and the free Jordan Times in the lobby was appreciated!

Stayed May 2014, travelled with family
Helpful?
Thank shapma4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ImperialHotel1, Manager at Imperial Palace Hotel, responded to this review, 25 August 2016
Greeting from the Imperial Palace Hotel,

We were very pleased for welcoming you at our Hotel , and we would like to thank you for choosing our Hotel , as well for taking the time advising us of your experience during your recent stay .

We appreciate receiving your constructive feedback, we are grateful that you have valued our Hotel location ,the staff .

On the other hand I would like to assure you that the issues you have encountered during your stay were addressed seriously for corrective action.Specially Breakfast

Thank you again for reviewing your stay in our Hotel and we do hope that your next visit to Jordan will include staying with us again.

Kind regards,
Omar Ibrahim
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Amman hotels

A TripAdvisor Member
Reviewed 5 May 2014 via mobile

We stayed for 4 nights at this hotel. Rooms were spacious( suite).Had some trouble with the extra bed but that was settled amicably. Breakfast was good and sumptuous. Staff was helpful and friendly. Though it is in the outskirts the location is good.

Stayed April 2014
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level 5 Contributor
61 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 26 April 2014

Spent 2 nights at the Imperial palace Amman. It isn't close to the city but it;s just a cheap taxi ride in. Staff were friendly and helpful. Room was clean and well equipt and the hotel has many modern facilities. Safe and secure.
Meals were tasty, breakfast offered a good choice. Down side smoking allowed in lobby. Hard to avoid when entering. Good for a short stay.

Room Tip: i was on the 6th floor. Try to be on opposite side from main road and the mosque as the traffic seem...
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  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Julie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eilat, Israel
Level 6 Contributor
132 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed 17 April 2014

Good location at the 4th circle. nice rooms / very good breakfast provided, staff is polite & Helpful, the only point I could recommend the hotel to be working on is providing free WiFi, that became a critical issue as for choosing property to stay at :)

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ahalan-Olympus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bethlehem, Palestinian Territories
Level 6 Contributor
97 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 21 January 2014

I have been to many hotels in Amman, this hotel is really worth staying. The rooms are pretty good , well cleaned and spacious.The hotel's location is perfect, you can reach all the places you want easily.I totally recommend the hotel for a stay.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank LKhamis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bahrain
Level 4 Contributor
40 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 3 January 2014

The Hotel is located in the middle of a highway, which makes it quite far away to go anywhere walking. The rooms were neat, clean and bright. Bathrooms were clean too. A point of note, is that the entire hotel smells of smoke and there is a distinct smell lingering all around. There is no concept of a non-smoking room. Smoking is permitted in all enclosed spaces in the hotel and else where in Jordan as well. There was a wifi network, but it seemed to be out of service for the duration of our stay. The Wifi service is only available in the lobby area.Staff were helpful though, and they helped place an order for a hotel delivery pizza meal for our kids for dinner. In the morning, the Hotel had an international breakfast spread out, which was again quite basic. Overall, an okay hotel. Wouldn't go there again.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank alifiyan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Imperial Palace Hotel

Property: Imperial Palace Hotel
Address: 4th Circle Zahran Street, Amman 11183, Jordan
Region: Jordan > Amman Governorate > Amman
Amenities:
Bar / Lounge Business Centre with Internet Access Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #107 of 145 Hotels in Amman
Price Range (Based on Average Rates): £
Hotel Class:4 star — Imperial Palace Hotel 4*
Number of rooms: 85
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