We had booked this hotel because our flight was scheduled to arrive at 21h30 and thus we preferred to take our hire car the morning after. The shuttle bus to the hotel kept us waiting half an hour at the airport on arrival, for a 3Km distance, and on departure the driver was unable to understand that we wanted to descend at the arrivals terminal to collect our car and instead he left us in the departures area. You may be thinking that the bus is not the hotel, but the service at the hotel was not better. The facilities are in line with what you may expect from a 4-star but that's all. The breakfast is nothing to write home about. The personnel ... well, we had a bad moment when they wanted to charge us for I-don't-remember-what from the mini-bar that we had actually not consumed. I found that really insulting. I never hide anything similar because I was educated to pay for my expenses. How can that people believe that you pay 500€ for the plane ticket and 100+€ for the room and then you want to cheat a couple of euros of a damned snack? Really unwise and reason enough to avoid that hotel if any new opportunity arises.
- Official Description (provided by the hotel):
- Amman Airport Hotel is a four star hotel, it contains 304 newly renovated rooms. The hotel is located in a distinguished location within the Queen Alia international Airport zone only one mile away from the airport terminal. The hotel offers 24 hours free Meet & Greet and a free shuttle service from the airport to the hotel and vice verse. The hotel offers wonderful recreational facilities such as GYM, outdoor pool, and garden to make your stay unforgettable. ... more less
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- Also Known As:
- Golden Tulip Airport Amman Hotel Amman
- Golden Tulip Amman
- Amman Golden Tulip
- Alia Hotel