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Reviewed 3 June 2018

The place has just opened a few weeks ago so don't expect that everything is running smooth. Location is ok on the main street. The room size was ok, good sleep quality and the bathroom is ok, but you can hear the noise from the people walking and talking outside. Restuarant provides an open buffet, but don't expect much re the quality nor the quantity. No sign of room service to the rooms. No wifi in the premises.
If you going for a one night stay for Omra, this is a reasonable option for the price they offer.

  • Stayed: June 2018, travelled solo
    • Value
    • Location
    • Service
Thank ElBob65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 May 2018 via mobile

The worst hotel experience I’ve ever had. They lie to you about the Wifi and there is no Wifi or service anywhere. The receptionist is very rude and does not understand any English. They yell at you for asking questions about your booking. Everything in the room is broken. The toilet is very loose and moves so much and the sink was also loose and kept coming out of the bowl. They refused to give us toilet paper and extra towels. They told us that they don’t have any more. What kind of hotel is this? There is no hospitality at all at this hotel. They treat anyone besides the Saudis like pure garbage. NEVER AGAIN!!! Do not book this trash!

Stayed: May 2018, travelled with family
Thank aisha r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 May 2018 via mobile

Although the Hotel is new and clean with a competitive price, the staff needs a lot of training and education on how to deal professionally and in a good manner with the guest, shuttle bus services is very poor and you need yo consider it as if it is not there,
If you have any issue with the hotel, don’t expect any cooperation from hotel management , they are very poor in how to handle any issue. You can only choose another place “ as clearly said to me by one of the hotel’s receptionist when I was complaining about an issue with the shuttle bus timing.

Stayed: May 2018, travelled with family
Thank Mahmoud A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 December 2017 via mobile

We stayed at this 3 stars hotel during weekend. Located very near to Kuday parking area and zamzam water factory. The check in counter was fast, there are free parking spaces provided and the visitors able to go to Masjidil Haram with their free bus shuttle. The bus shuttle service was according to the schedule. The room was clean, the staffs are attentive.

Stayed: December 2017, travelled with family
1  Thank izianti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago
Google Translation

Room Tip: اتوقع في الادوار الأعلى
  • Stayed: February 2018, travelled with family
    • Value
    • Location
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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