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Movenpick Hotel & Residences Hajar Tower Makkah
Ranked #8 of 346 Hotels in Mecca
Preston, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Satisfactory”
Reviewed 27 November 2011

I stayed 15day before in this hotel very nice and pleasent view of makka .it was busy time because of hujj even though staff was very helpfull bit of language problem but good stay .specially an indian waiter from restaurant was very helpfull i think his name is arif really good man and professional say thanks to him .overall good stay i will comeback again thanks every one

  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
4 Thank siddiqui a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ahmed A, Guest Relations Manager at Movenpick Hotel & Residences Hajar Tower Makkah, responded to this review, 1 April 2016
Dear Guest,
Thank you for your stay and your time by providing us with your valuable feedback.
It was a pleasure to know that you have enjoyed our services during your stay with us. Your word of appreciation motivates us to better our services even further.

Moreover, it will be a pleasure to be your host at Mövenpick Hotel Residence Hajar Tower Makkah into your near future visits.

Sincerely yours,
Ahmed Al Hasawi
The Management
Mövenpick Hotel Residences Hajar Tower Makkah
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,352 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (149)
Date | Rating
  • Arabic first
  • English first
  • French first
  • Indonesian first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Memphis
Level Contributor
204 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 10 November 2011

Excellent location, 3 minute walk to the haram itself. The check-in was uneventful and the room was a triple bed, moderately sized. The bathroom was small but clean and the housekeeping was prompt and excellent. Communication with the telephone staff is not always easy because of the English language skills but the staff was very courteous. The stay included breakfast and dinner and both were quite lavish with Arabian cuisine and some western dishes, but always a generous variety of salads and desserts included. The hotel is located in the clock tower building so shopping and cuisine places abound. For a visit to haram, it is an excellent location. Highly recommended.

Room Tip: There are haram views available but I am sure are much more expensive.
See more room tips
  • Stayed November 2011, travelled with friends
    • Value
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Helpful?
2 Thank jogijogi99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ahmed A, Guest Relations Manager at Movenpick Hotel & Residences Hajar Tower Makkah, responded to this review, 1 April 2016
Dear Guest,
Thank you for your stay and your time by providing us with your valuable feedback.
It was a pleasure to know that you have enjoyed our services during your stay with us. Your word of appreciation motivates us to better our services even further.

Moreover, it will be a pleasure to be your host at Mövenpick Hotel Residence Hajar Tower Makkah into your near future visits.

Sincerely yours,
Ahmed Al Hasawi
The Management
Mövenpick Hotel Residences Hajar Tower Makkah
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tinley Park, Illinois
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 18 October 2011

We stayed at Moevenpick hotel after we performed Hajj. My husband chosen it because of its location as its in front of Bab-e-Abdul Aziz, but we also experienced high quality of food with excellent service. The room service is very good too.
The interior of the hotel is stylish & comfortable & the view from the front windows are breathtaking. We had an amazing & wonderful experience at this hotel.
For next trip we will definitely select & stay at Moevenpick hotel Hajar tower Makkah Muazzama.

  • Stayed November 2010, travelled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
6 Thank UBaqai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ahmed A, Guest Relations Manager at Movenpick Hotel & Residences Hajar Tower Makkah, responded to this review, 1 April 2016
Dear Guest,
Thank you for your stay and your time by providing us with your valuable feedback.
It was a pleasure to know that you have enjoyed our services during your stay with us. Your word of appreciation motivates us to better our services even further.

Moreover, it will be a pleasure to be your host at Mövenpick Hotel Residence Hajar Tower Makkah into your near future visits.

Sincerely yours,
Ahmed Al Hasawi
The Management
Mövenpick Hotel Residences Hajar Tower Makkah
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Istanbul, Turkey
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 October 2011

I really had wonderful experiences in my Umrah trip to Makkah, I want to to thank everyone who make that possible, I specially liked the hotel we stayed in Makkah, Mövenpick hotel is a perfect place, no doubt about that.
I stayed in a junior suite room with my family, very comfortable..Room service is very good too.
Nothing to complain about, the hotel is just like a dream land.
Thanks a lot, I want to come again...

Room Tip: junior suite
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  • Stayed September 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank erdincozcumali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ahmed A, Guest Relations Manager at Movenpick Hotel & Residences Hajar Tower Makkah, responded to this review, 1 April 2016
Dear Guest,
Thank you for your stay and your time by providing us with your valuable feedback.
It was a pleasure to know that you have enjoyed our services during your stay with us. Your word of appreciation motivates us to better our services even further.

Moreover, it will be a pleasure to be your host at Mövenpick Hotel Residence Hajar Tower Makkah into your near future visits.

Sincerely yours,
Ahmed Al Hasawi
The Management
Mövenpick Hotel Residences Hajar Tower Makkah
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Istanbul, Turkey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 September 2011

we performed Umrah as a group with my colleagues, everything was very pleasant, but especially the quality of service in the hotel was impressive...Lovely time we spend 4 nights, location of the hotel was the reason we choosed but, we found many other reason this hotel should be chosen...Nice decoration, Kaba view from the room... But special thanks to the employees very helpful and friendly, made us feel good all the time, in the restaurant, great food, we had other colleagues stayed in other hotels in Makkah had problems but in this hotel we had no problems at all, insaAllah I will bring my family next time with me and book our room from Mövenpick again. Many thanks, great hotel...

  • Stayed September 2011, travelled with friends
    • Value
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Helpful?
1 Thank Volkan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NThodi, Director Of Rooms at Movenpick Hotel & Residences Hajar Tower Makkah, responded to this review, 11 October 2011
Dear Volkan S,

Thank you very much for your comments in Trip Advisor, we are glad to know that you and family enjoyed staying with us.

Movenpick Hotel Makkah is ideally located with a magnificent view of Masjid Al Harm. The hotel complex “ Abraj Al Baith” gives access to a wide range of lifestyle facilities as well.

We are very pleased to hear such wonderful compliments on the hotel’s location, décor, restaurants; we feel proud when we know our associates have delivered their services as per Movenpick brand standards and values. We will pass your praises to the entire team as this is a great morale boost for all of us.

Thank you for the high recommendation, we will be delighted to serve you, colleagues and friends at the Movenpick Hotel Makkah at all times.

Warm regards

Naseer T. Thodi
Movenpick Hotel Makkah
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ankara, Turkey
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 September 2011

our Umrah duty we performed with my family was the first time we went outside Ankara together...thousands of people has come for same purpose in Ramadan, fasting, praying, me and my family had were very emotional times. We met many other turkish people in the hotel we stayed and the hotel was just amazing.!!! All people were smiling to us, helpful and kind. The restaurants full of open large buffet for every ifthar and sahur. Our stay was just like a dream that I will always remember and tell my relatives and friends...

Room Tip: junior suite
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  • Stayed August 2011, travelled with family
    • Value
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Helpful?
3 Thank Merter T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ahmed A, Guest Relations Manager at Movenpick Hotel & Residences Hajar Tower Makkah, responded to this review, 1 April 2016
Dear Guest,
Thank you for your stay and your time by providing us with your valuable feedback.
It was a pleasure to know that you have enjoyed our services during your stay with us. Your word of appreciation motivates us to better our services even further.

Moreover, it will be a pleasure to be your host at Mövenpick Hotel Residence Hajar Tower Makkah into your near future visits.

Sincerely yours,
Ahmed Al Hasawi
The Management
Mövenpick Hotel Residences Hajar Tower Makkah
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ankara, Turkey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 September 2011

I would like to tell you that, our trip was very spritual as we arrive to holy land Makkah, and our hotel Mövenpick was located just few steps away from Kaba...
The service was excellent, employees were very nice to us...
Fy family said : "The best meals they had outside Turkey"
we came for Umrah, but when I come for Hajj insaAllah, I want to stay again in your very very nice hotel...
Thanks to you all...

Room Tip: large room with 3 seperate bed, haram view
See more room tips
  • Stayed September 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sezgin g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ahmed A, Guest Relations Manager at Movenpick Hotel & Residences Hajar Tower Makkah, responded to this review, 1 April 2016
Dear Guest,
Thank you for your stay and your time by providing us with your valuable feedback.
It was a pleasure to know that you have enjoyed our services during your stay with us. Your word of appreciation motivates us to better our services even further.

Moreover, it will be a pleasure to be your host at Mövenpick Hotel Residence Hajar Tower Makkah into your near future visits.

Sincerely yours,
Ahmed Al Hasawi
The Management
Mövenpick Hotel Residences Hajar Tower Makkah
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Movenpick Hotel & Residences Hajar Tower Makkah

Property: Movenpick Hotel & Residences Hajar Tower Makkah
Address: Abraj Al Bait | P.O.Box 17700, Mecca 21955, Saudi Arabia
Phone Number:
Region: Saudi Arabia > Makkah Province > Mecca
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Wheelchair access
Hotel Style:
#2 Romantic Hotel in Mecca
#3 Family Hotel in Mecca
#8 Luxury Hotel in Mecca
#21 Best Value Hotel in Mecca
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Movenpick Hotel & Residences Hajar Tower Makkah 5*
Number of rooms: 1026
Official Description (provided by the hotel):
A part of the prestigious Abraj Al Bait complex, the Movenpick Hotel & Residence Hajar Tower Makkah is superbly located directly on the Haram Court facing the King Abdul Aziz Gate. ... more   less 
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Also Known As:
Moevenpick Hotel And Residence Hajar Tower Makkah
Movenpick Hotel & Residences Hajar Tower Makkah Mecca

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