We stayed at a Partial Harem View Suite Room at the Movenpick Hotel in Makkah. The room was spacious with a decent size living area perfect for a family with little kids. The downside was that there was no view of the Haram at all. It faced the back of the roof top of other hotels with a partial city/mountain view. Also, the adjacent connecting room door did not block off the loud noise from the other hotel guest's kids. The bathroom were a decent size as well but were not cleaned properly when we had checked in. They were not fresh.The room service was generally good but seemed to have an overload of orders and the person taking orders was always stressed and rushed. We had requested plain pasta with butter for our toddler but the person taking the order over the phone insisted that pasta could only be made with bolognese sauce or cream sauce and nothing else. This is different from both Raffles Hotel in Makkah and Intercontinental in Makkah that were able to accommodate this sort of easy requests on our previous trips. Arranging airport transfer was a real ordeal. None of the staff at the taxi pre ordering desk spoke a word of English and could not spell, read or write in English. The rest of the hotel staff overall were nice and friendly and our dinning experiences were good particularly with the helpful Bangladeshi waiters who spoke English in the three dinning rooms. The place has an easy access to the Harem, the food court and shopping. Overall a good stay with friendly staff and comfortable rooms.
- Official Description (provided by the hotel):
- A part of the prestigious Abraj Al Bait complex, the Movenpick Hotel & Residence Hajar Tower Makkah is superbly located directly on the Haram Court facing the King Abdul Aziz Gate. ... more less
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- Also Known As:
- Moevenpick Hotel And Residence Hajar Tower Makkah
- Movenpick Hotel & Residences Hajar Tower Makkah Mecca