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“Great and Lively Location”

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Makkah Hilton Hotel
Ranked #6 of 344 Hotels in Mecca
Certificate of Excellence
Kuwait
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great and Lively Location”
4 of 5 bubbles Reviewed 25 January 2012

I have stayed in Hilton Makkah several times. I found the hotel to be excellent and well maintained. The rooms are comfortable and the location is very convenient, just opposite Masjid Al-Haram. The dining arrangement in the hotel is admirable.

When I go with my mother, who is 81 years old, this is the best place to be in Makkah as it is attached to the mall for shopping, food court, fast food outlets, airline offices and easy to move in and out of Makkah. As of today, I cannot think of any other hotel in Makkah Mukarramah having such a superb location and facilities.

Rafeeq Maruf

Room Tip: Haram facing higher floors are enlightening
See more room tips
  • Stayed May 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rmarouf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbrahimAtwa, Director of Business Development at Makkah Hilton Hotel, responded to this review, 1 February 2012
Dear Sir,

Thank you for youre comments. Alll the team mmebers are happy to know that they have succeeded in satisfying you while staying at Makkah Hilton & Towers. We look for more and more stays for you and your family in the near future. Until then, please accept our regards.

Ibrahim Atwa,
Director of Business Development,
Makkah Hilton & Towers.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

820 reviews from our community

Traveller rating
    512
    205
    53
    19
    31
See reviews for
520
116
53
35
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (84)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Indonesian first
  • Turkish first
  • Any
English first
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 23 January 2012

This is Highly recommend hotel , im thanks full to www.cheapflightfares.co.uk ,they tried hard to give me the best Hotel and Umrah Package for me.
Thanks
Aman

  • Stayed June 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank qamarqrsh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbrahimAtwa, Director of Business Development at Makkah Hilton Hotel, responded to this review, 1 February 2012
Dear Sir,

Thank you for your comments. We look forward to welcoming you again soon to Makkah Hilton & Towers,

Regards,

Ibrahim Atwa,
Director of Business Development,
Makkah Hilton & Towers.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Karachi, Pakistan
Level Contributor
75 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed 14 January 2012

Every Muslim knows the importance this Great and Sacred City.

Room Tip: Try for Executive Floor. Quite Big Rooms.
See more room tips
  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank arshadwm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 13 January 2012

Very good hotel- our rooms were excellent and very comfortable- we went in the month of ramadhan when it was busy and the iftars in buffet style were delicious- lot of variety and service was truly amazing-
I would stay here over and over because of it's location and convenience.. Very good service also

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Roohy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbrahimAtwa, Director of Business Development at Makkah Hilton Hotel, responded to this review, 1 February 2012
Dear Sir,

It is nice to read your favorable comments. Please rest assured that we will pass them on to our team members. Until we have the pleasure of welcoming youi again to Makkah Hilton & Towers, please accept our regards.

Ibrahim Atwa,
Director of Business Development,
Makkah Hiltomn & Towers.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
125 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
5 of 5 bubbles Reviewed 12 January 2012

Major construction inside (installing elevators) and outside with Jabal's massive development. Noisey, but, u can't beat the location. Only reason for this review is to recognize an amazing Hilton employee who made a great difference! Compared to my bad review of Hilton's Diagonal Barchelona due to bad employee, this hotel had an amazing employee who cared, really knew what he was doing, warm welcome with a smile and, nothing is a truble! I ended up paying more, but was very happy with his help, advice, and sincere customer services! I felt important and respected. His name is Mr. Islam, a young manager. Thank you and keep up the great work! There is really no replacement for good employees and managers!

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Thsamih
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbrahimAtwa, Director of Business Development at Makkah Hilton Hotel, responded to this review, 1 February 2012
Dear Siir,

Thank you for your favorable comments. We are glad to know that our team members have scored so high while serving you. Pleae rest assured that I will pass your comments to our team members and especially to Islam. As for the construction works around the hotel, they are all for the further development of the Holy City which I am sure we will all appreciate.

Until we have the pleasure of welocoming you again to Makkah Hilton & Towers, please accept our regards.

Ibrahim Atwa,
Director of Business Development,
Makkah Hilton & Towers.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuwait City, Kuwait
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 8 January 2012

to be honest ,I didn't find anything bad,everything was good.The location,the place itself,the staff and the food.The only thing I needed it is wireless internet,what I mean is that they have wired internet with ready cable in everyroom but they don't have yet wireless internet in every room and we had to go dow in the business center and this is the only thing that made me upset so if you dont need wireless internet the this is very good place to go to

Room Tip: I think westside is better in winter
See more room tips
  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank dibsy69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbrahimAtwa, Director of Business Development at Makkah Hilton Hotel, responded to this review, 1 February 2012
Dear Sir,

Thank you for the favorable comments. We are glad to know that you had a good stay. As for the wireless internet, we are in the process of adding more access points to cover almost all hotel. Once more, thank you for your comments and we look forward to seeing you soon at Makkah Hilton & Towers.

Regards,

Ibrahim Atwa,
Director of Business Development,
Makkah Hilton & Towers.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, TX
Level Contributor
155 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 bubbles Reviewed 3 January 2012

We had a reservation at Hilton makkah tower. It was a good experience and the room was spacious.

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Isam R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbrahimAtwa, Director of Business Development at Makkah Hilton Hotel, responded to this review, 1 February 2012
Dear Sir,

Thank you for your positive comments. We are happy to understanmd that you had an enjoyable stay while in Makkah Hiltn & Towers. Wer look forward to seeing you again soon in our property.

Regards,

Ibrahim Atwa,
Director of Business Development,
Makkah Hilton & Towers.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Makkah Hilton Hotel

Property: Makkah Hilton Hotel
Address: Ibrahim Al Khalil Street, Mecca 21955, Saudi Arabia
Phone Number:
Region: Saudi Arabia > Makkah Province > Mecca
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Mecca
#4 Romantic Hotel in Mecca
#6 Luxury Hotel in Mecca
#12 Best Value Hotel in Mecca
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Makkah Hilton Hotel 5*
Number of rooms: 614
Official Description (provided by the hotel):
The spectacular entrance to this grand complex adds opulent style, along with seven panoramic elevators and five elegant restaurants. Main Makkah attractions are on your doorstep including the Kaaba and the ZamZam Well, with other important Islamic holy sites less than five miles away. Find a refreshing range of on-site recreational activities, entertainment, amazing restaurants and business facilities. Located in the center of Makkah, our hotel is close to many holy sites, among which is the largest mosque in the world, the Holy Haram, and the Kaaba, the most sacred place in Islam. Pray amongst the deep Islamic history, or climb the 600 steps up the nearby Mountain of Jabal Al-Nūr to reach the Cave of Hiraa. ... more   less 
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Also Known As:
Hilton Makkah Hotel Mecca
Hilton Hotel Mecca
Hilton Hotel Makkah
Hilton Mecca
Mecca Hilton
Makkah Hilton Hotel Mecca

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