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“Very Nice Hotel”
Review of Bakkah ARAC Hotel

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Bakkah ARAC Hotel
Ranked #63 of 346 Hotels in Mecca
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Very Nice Hotel”
Reviewed 10 August 2014

Surely in future I will come back to this hotel when I will visit Makkah again. The Hotel is not so far from haram about 10 min walking, but the good thing is that there are buses for the hole day to haram. Food was fantastic . I enjoyed my stay there. Looking forward for the next trip.

  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Sirferrariutd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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42 reviews from our community

Traveller rating
    7
    18
    7
    5
    5
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19
6
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
  • Arabic first
  • English first
  • French first
  • Russian first
  • Any
English first
Riyadh
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 August 2014

The room space was good but It very important to consider the following points:
1- This is not a 5 star hotel (I rate it between 3-4 star)
2- The room locker (door's locker) is subject to fail in opening the door so you need to visit the reception many times to fix it.
3- you will find some insects (mosquitoes) inside the room
4- the bathroom size is very small (less than 2*2)

Room Tip: if the room price is 140$ or less, take it. otherwise, you gonna waste your money.
See more room tips
  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Walaa K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Mecca hotels

Riyadh, Saudi Arabia
Level Contributor
50 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 27 July 2014 via mobile

Unfortunately, in a high season & prices are tripled but the service is the worst. Rooms are small with the smallest beds I've ever seen in a 5star hotel!. There was a water drain in the room entrance & instead of fixing it, they asked to lower the air condition. The bathroom is the smallest that would pay for in your life in a hotel! It's approximately 1.20*1.20meter! You can't even turn around inside it!.
The room service is very slow & the reception has never answered our calls except the checking out call.
The breakfast was good but could be better. The lobby's bathrooms were too dirty & never cleaned until we lift, I'll upload some pics for it.
They have a free shuttle to al haram but buses without air condition in this hot weather!!!.
The location is near to Alharam around 1.5KM but it's up hill so, elder people could be hard for them to walk.
It didn't see a reason for not providing a great service in their high season & the highest prices in the year as a 5 star hotel. But, I won't be staying there again & would give it a 3star hotel maximum.

Stayed July 2014
Helpful?
3 Thank Azizalt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amman, Jordan
Level Contributor
40 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 14 July 2014

The hotel is new and very comfortable. It is very close to the Haram. Shuttle buses are available all the time to take you from and to the Haram.
The food is very good and the hotel is very clean. The employees are very pleasant.

  • Stayed August 2013, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
2 Thank Ramez Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cairo, Egypt
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 8 June 2014

very nice Hotel , with free wifi , free parking , free breakfast
friendly stuff.
room is very good and clean with small bathroom.
it is far from Haram (1800 m) but they have free shuttle bus running every 10-15 minutes
I got the best price through agoda.com

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank dr_Elbieh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lusaka, Zambia
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 22 May 2014 via mobile

Booked the hotel for 2 nights via booking. com but when I reached their system somehow showed 6 nights. They insisted for me to pay full amount but luckily I had a copy of confirmation from the site. No apologies received.
We were escorted to our room by a rude egyptian bellhop who kept screaming after we complained cigarette smell in our room despite booking smoke free room, trying to justify that the hotel can not control people's behaviour.
The room key cards had to be reset everytime at the reception when we come back to the hotel since they didn't work no more.
Breakfast was very basic. Tables took ages to be cleared even though we asked to for help and standing right beside the table.

Stayed March 2014, travelled with family
Helpful?
6 Thank Mohamed S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cairo, Egypt
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 April 2014

I stayed there twice (once in a triple room and once in a single room) ... i loved the place, their smile and quick response to complaints .. even so the place is a bit far but it is beautiful. Special thanks to mahmoud gamal this great outlet manager who loves to help & maher farag (room service). Mr. Hisham the hotel manager is very friendly, always there to listen and to solve problems by himself .. The reception guys even so they try hard but definitely need more training.
Room and food are great .. but they need an extra bus or two to Haram.

  • Stayed February 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank m y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Bakkah ARAC Hotel

Property: Bakkah ARAC Hotel
Address: Ajyad Street, Mecca 21955, Saudi Arabia
Region: Saudi Arabia > Makkah Province > Mecca
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#39 Luxury Hotel in Mecca
Hotel Class:5 star — Bakkah ARAC Hotel 5*
Number of rooms: 426
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA, Odigeo, Agoda, Travel Republic (UK), Traveltool, S.L.U., HRS and Evoline ltd so you can book your Bakkah ARAC Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Bakkah ARAC Hotel Makkah/Mecca

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