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“Amazing Hotel for Business Trip” 4 of 5 bubbles
Review of Hilton Garden Inn Riyadh Olaya

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Hilton Garden Inn Riyadh Olaya
Ranked #7 of 207 Hotels in Riyadh
Ghaziabad, India
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Amazing Hotel for Business Trip”
4 of 5 bubbles Reviewed 8 March 2014

I stayed here for two weeks and found the staff to be very courteous, accommodating to your needs. It has very good Indian Restaurant around it like Red Onion, Malabar Kitchen and Darbar Restaurant just to name a few. Breakfast is really good and nutritious. I did face a couple of minor issues related to Bathroom sink choked and room not cleaned on one of the days but those were taken care immediately once I informed the service desk. I highly recommend this hotel for a 5-star service experience at an affordable price located in the business district of Riyadh.

  • Stayed February 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank DanishQureshi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian H, General Manager at Hilton Garden Inn Riyadh Olaya, responded to this review, 8 April 2014
Dear Danish Qureshi,

First let me start off by thanking you for the time you spent on writing a review of Hilton Garden Inn Riyadh Olaya on Trip advisor.

I am glad that you had an overall good experience at our hotel and it’s great to see that you value some of our great features and it also makes me very proud that my staffs were very helpful with you.

Dear Danish Qureshi, let me once again thank you for your review and hope to see you soon again in Riyadh.

Kind regards,

Christian Hoehn
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

483 reviews from our community

Traveller rating
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    81
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (68)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Spanish first
  • Any
English first
New Orleans, Louisiana
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 24 February 2014

The staff was really quite friendly and welcoming. Everyone we met was a true professional. They really made our stay pleasant. My husband and I would love to visit Riyadh again in the near future, and will certainly stay at the Hilton Garden Inn!

  • Stayed February 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Emily N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian H, General Manager at Hilton Garden Inn Riyadh Olaya, responded to this review, 8 April 2014
Dear Emily N,

Greetings from the Hilton Garden Inn Riyadh Olaya!

Please allow me to take this opportunity to thank you for taking the time to review our hotel on Trip Advisor.

I am very happy to learn from your review that you enjoy your time with us, and it is great to see that you value our service and it also makes me very proud that my staffs were very helpful with you.

Thank you very much and I will make sure to share your review with the entire team and I look forward to welcome you back to Hilton Garden Inn Riyadh Olaya again shortly.

Best regards,

Christian Hoehn
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 17 February 2014

A very nice hotel with a wonderful and friendly staff very accomodating to your needs and requests. I highly recommend this hotel for 5-star service at an affordable price well-located in the heart or Riyadh. I recommend it to all of my friends.

  • Stayed February 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Mike V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian H, General Manager at Hilton Garden Inn Riyadh Olaya, responded to this review, 25 February 2014
Dear Mike V,

Thank you for staying with us during your visit to Riyadh and for taking time to share your views on TripAdvisor. I am happy the team made you feel welcome and well cared for.

I am delighted that you had an overall good experience at our hotel. We do pride ourselves on our high standard of service.

I hope to have the pleasure of welcoming you back to Riyadh and the Hilton Garden Inn Riyadh Olaya shortly and thanking you once again for valuable comments.


Best Regards,

Christian Hoehn
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 15 February 2014

Cant fault the staff they are amazing. A great experience, nice rooms & great food at good rates. Watch out for the limousine driver company they use, had a few issues with them not turning up - they let the hotel down badly. I also could hear the cleaning staff during the night as my room was next to a utility room.

  • Stayed February 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank dianeh948
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian H, General Manager at Hilton Garden Inn Riyadh Olaya, responded to this review, 25 February 2014
Dear Valued Guest,

Thank you so much for taking the time to share your experiences online and for staying with us at the Hilton Garden Inn Riyadh Olaya.

I am happy to see that you enjoyed your stay with us. Your kind words on our staff are highly appreciated.

I hope to see you back in Riyadh and the Hilton Garden Inn Riyadh Olaya very soon.

Warm regards,

Christian Hoehn
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Durham, United Kingdom
Level Contributor
52 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed 13 February 2014

The hotel is a little on the edge of the Olaya district and nearby options for food and shopping are very plain and simple. Walking in Saudi Arabian cities, outside of the malls, can often be a perilous and unattractive task. However, cheap taxis are readily available outside of the Hilton Garden Inn. They are a safer option than dangerous road crossings and dirty streets, and a trip up Olaya Street beyond Makkah Road to the shiny part of town is only ten or fifteen Riyals.

As some reviewers have noted, the style and finish of the hotel is a little older and more frayed than anticipated. However, the thoughtfulness of the provision for business travel makes it an excellent choice, and members of staff are super professional and friendly.

High speed broadband is free and reliable. Rooms have a refrigerator with bottled water provided each day. Bathroom amenities are high quality and the towels and bedding were great. The Garden Inn Sleep System beds are recommended - there is the option to adjust the mattress to suit, and a topper with memory foam makes for a great night's sleep.

Room rates here can be outstanding value for money.

  • Stayed February 2014
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank EngliShisha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian H, General Manager at Hilton Garden Inn Riyadh Olaya, responded to this review, 24 February 2014
Dear Edwalton Cavalier,

Greetings from the Hilton Garden Inn Riyadh Olaya!

Please allow me to take this opportunity to thank you for taking the time to review our hotel in detail on Trip Advisor.

I am very happy to learn from your review that you enjoy your time with us, and it is great to see that you value some of our great features and services and it also makes me very proud that my staffs were very helpful and friendly with you.

Thank you very much and I will make sure to share your review with the entire team and I look forward to welcome you back to Hilton Garden Inn Riyadh Olaya again shortly.

Warm regards,

Christian Hoehn
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 12 February 2014

I have been travelling to Riyadh for the past 2 years and what makes it very comfortable is that I have a perfect Hotel to stay, the Hilton Garden Inn.
- Airport transfer arranged by the hotel
- Very helpful and kind people at the check in
- nice and clean rooms
- stable internet connnection
- food and beverages of the highest standard - try the Greek Spyros Salad !
You can really relax and work!

  • Stayed February 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Stephan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian H, General Manager at Hilton Garden Inn Riyadh Olaya, responded to this review, 24 February 2014
Dear Stephan C,

Let me start off by thanking you for the time you spent on reviewing Hilton Garden Inn Riyadh Olaya on Tripadvisor.

I am very happy to learn from your review that you enjoyed your time with us, and happy with our service, room and our staff. We pride ourselves on level of service and I am happy that we have managed to make your stay so pleasant.

Once again thank you for reviewing our hotel and I hope to be able to welcome you back to Riyadh and Hilton Garden Inn Riyadh Olaya in the near future.

Kind regards,

Christian Hoehn
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Madrid, Spain
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 11 February 2014

The hotel was well located, and all services great. The team were excellent, the airline lost my bags , i was delayed 20 hours and the team at the hotel assisted me with everything and took very good care of me. I will be staying there again on my next business trip.

  • Stayed February 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Paul M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian H, General Manager at Hilton Garden Inn Riyadh Olaya, responded to this review, 24 February 2014
Dear Paul M,

Please allow me to take this opportunity to thank you for taking the time to review our hotel on Trip Advisor.

I am very happy to learn from your review that you enjoy your time with us, and it is great to see that you value some of our great features. I am sorry to hear that you lost your bag and was delayed for 20 hours but I am glad that my team took good care of you.

Thank you very much and I will make sure to share your review with the entire team and I look forward to welcome you back to Hilton Garden Inn Riyadh Olaya again shortly.

Best regards,

Christian Hoehn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Riyadh Olaya

Property: Hilton Garden Inn Riyadh Olaya
Address: Olaya Main Street Building 8951 | PO Box 15553, Riyadh 11454, Saudi Arabia
Phone Number:
Region: Saudi Arabia > Riyadh Province > Riyadh
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Best Value Hotel in Riyadh
#6 Business Hotel in Riyadh
#7 Luxury Hotel in Riyadh
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hilton Garden Inn Riyadh Olaya 4*
Number of rooms: 180
Official Description (provided by the hotel):
Stay at the contemporary Hilton Garden Inn Riyadh Hotel, situated on the Olaya main street in the heart of the business district. Business guests can take advantage of the hotel’s superb location 30 minutes from Riyadh International Airport. Enjoy easy access to major corporations within walking distance or a short taxi ride from the hotel. Explore the variety of malls and restaurants of the Olaya district, an area famous for Riyadh’s best shopping opportunities. Close proximity to Riyadh’s historic area with its shouks and museums makes this hotel an ideal location for a weekend getaway. ... more   less 
Reservation Options:
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Also Known As:
Hilton Garden Inn Riyadh Olaya Hotel Riyadh

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