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“Nice”

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Novotel Suites Riyadh Olaya
Ranked #37 of 209 Hotels in Riyadh
Riyadh, Saudi Arabia
2 reviews
“Nice”
4 of 5 bubbles Reviewed 25 August 2013

The hotel overall is very nice and comfortable,
The staff are friendly and willing to serve.
The rooms are spacious and have everything.
But I have one complain, the carpet in my suite (the living room) not that clean.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Mohammad78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suite Novotel R, General Manager at Novotel Suites Riyadh Olaya, responded to this review, 26 August 2013
Thank you for your kind comments about our hotel and staff.
Your feedback is highly appreciated and we have taken the measures to ensure proper cleanliness of the carpet.
We look forward to host you again in our hotel in your upcoming visit to Riyadh.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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104 reviews from our community

Traveller rating
    13
    53
    22
    10
    6
See reviews for
5
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81
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Worcester
Level Contributor
41 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 4 August 2013

No complaints this is a basic business hotel that is central. Rooms are a good size with a decent workstation. Restaurant buffet is good but you are in walking distance of the Kingdom Mall and Talya Street with all their eateries when you get bored of the buffet routine! Rooms and bathrooms are beginning to look tired. Stayed twice now.

  • Stayed April 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EdiWorcester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mena Plaza Riya... H, General Manager at Novotel Suites Riyadh Olaya, responded to this review, 14 August 2013
Thank you for your kind Comments and feedback.
We appreciate your business and your loyalty to our hotel, and we look forward to host you again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West Sussex
Level Contributor
60 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed 22 June 2013

I have stayed here a few time this year. I have tried many hotel in Riyadh and this is one I keep coming back too. The rooms are a decent size and some have a lounge and kitchenette. The cafe and restaurant is warm and friendly for women dining alone. The staff at the cafe are great and remember what you have previously ordered. Location wise it is central and easy to taxi to all areas of the city. In city where women can feel isolated this hotel really goes the extra mile to make you feel welcome.

Room Tip: Room at the back of the hotel away from Olaya Street
See more room tips
  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fuzzo68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mena Plaza Riya... H, General Manager at Novotel Suites Riyadh Olaya, responded to this review, 25 June 2013
Thank you for your kind comments and we look forward to host you again in our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jeddah, Saudi Arabia
1 review
4 of 5 bubbles Reviewed 5 June 2013

The location was convenient near Faisaliah Tower and some great restaurants were nearby. The rooms looked brand new and health club was nice. Breakfast at SR. 100 was a bit expensive. Enjoyed free internet at hotel.

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank sheeda_pistol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mena Plaza Riya... H, General Manager at Novotel Suites Riyadh Olaya, responded to this review, 25 June 2013
Thank you for your kind comments, and we look forward to host you in the near future.
As for the breakfast charges, your commentt is valuable to us and we will take it into consideration.
I would appreciate contacting me on your next visit to our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland Central, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 21 May 2013

At first this eemed an ideal hotel for buisness trip to Riyadh...

The service apart from one person I dealt with on the last day at check-out was poor and at times my visitors were left feeling ignored and an intrusion!

The room was poorly finished - e.g. electrical sockets and trims on walls etc.

The staff need a considerable amount of training if this is to meet normal accor 4 star standards

The breakfast was very poor

The evening meal varied in quality from poor to ok and was expensive

Not what I expect from a 4 star buisness hotel part of the accor chain - will not be returning.

Aslo found it very hard to complain using the accor website!!!

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
1 Thank Adrian2041
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mena Plaza Riya... H, General Manager at Novotel Suites Riyadh Olaya, responded to this review, 25 June 2013
Thank you for your valuable comments.
Comments and feedback like your is what makes us aim for higher standard of service.

I have shared your comments with our Department heads, and we all regret that we had to put you through such an experience.

I would apprecaite contacting me on your upcoming visit, in order to try and change your prespective of our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Riyadh hotels

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 17 April 2013 via mobile

Don't be put off by the chain name - this is a really good hotel right in the centre of Riyadh and extremely good value compared to its local equivalents. I haven't stayed here before but have been really impressed by the cleanliness, service and overall prices. It isn't 5* but doesn't pretend to be - it is functional, impeccably clean and convenient. If I had a criticism it is that Olaya Street outside can be noisy and despite good glazing, it is impossible to keep the noise out completely - but this is Riyadh!

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Marzilpil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mena Plaza Riya... H, General Manager at Novotel Suites Riyadh Olaya, responded to this review, 25 June 2013
Thank you for your kind words about our hotel, and we look forward to host you in the near future.
Just to let you know that we are working on the noise, and hopefully it will be resolved by the time of your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Suites Riyadh Olaya

Property: Novotel Suites Riyadh Olaya
Address: Olaya Main Street, Riyadh, Saudi Arabia
Region: Saudi Arabia > Riyadh Province > Riyadh
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #37 of 209 Hotels in Riyadh
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Novotel Suites Riyadh Olaya 4*
Number of rooms: 115
Official Description (provided by the hotel):
A New Style Of Hotel Living..The Suite Novotel Riyadh Olaya is a new concept of contemporary elegance and style. A refined boutique hotel ambience makes it an ideal place to cater for business and leisure travelers.Perfectly situated at the exclusive region’s premier Olaya Street, providing guests the convenience of being directly linked to an impressive selection of upscale office towers, exquisite boutiques and an endless selection of restaurants and cafes. ... more   less 
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