Staff were very friendly and the room was nicely furnished, but I don't think proper consideration to the needs of guests have been thought out. There was a mini fridge in the room, but no coffee/ tea making facilities, nor any cups or glasses. The staff were extremely reluctant to provide drinking glasses and tried to pass out disposable plastic ones. Free daily newspapers were provided... but in Arabic only. Breakfast was included, and consisted of freshly sliced salad vegetables, cheese, bread and foul. While tea was on offer, coffee was not, nor was there any milk available, despite asking at the coffee shop in the lobby. Sugar was provided, but not teaspoons with which to stir it. For the three nights that I was there, the room was not serviced. Only one staff member could speak English. Despite these fairly minor foibles, it was a nice, comfortable place to stay.
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