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Elite Crystal Hotel
Ranked #6 of 137 Hotels in Manama
Certificate of Excellence
Reviewed 2 March 2014

Great hotel. Staff is friendly and goes out of their way to help. Nice location and easy walk to many places. A great breakfast buffet and evening buffet is very reasonable and lots of choices. Highly recommended.

  • Stayed: February 2014, travelled on business
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Thank Greg L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EliteHospitality, Manager at Elite Crystal Hotel, responded to this reviewResponded 10 March 2014

Dear Guest,

We very much appreciate your nice review of Elite Crystal Hotel.

We are happy that we were able to reflect a good impression about the service and facilities we offer. These truly positive comments will motivate us to deliver great service to all our guests and we look forward to many more opportunities to serve you in the future.

Thank you again and looking forward welcoming you back at Elite Crystal Hotel Juffair.

Aqeel Abbasi
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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578 - 584 of 630 reviews

Reviewed 1 March 2014

Variable features in on-line deals including one way pick up from airport. In our package, we were told charge of 8 BD per person - rather costly, in spite of having a package room rate which quoted complimentary one way pick up. Hotel suite nice and roomy with sofa set, table, and kitchenette, with just cups and saucers and no plates, bowls or cutlery. No shops nearby. Big roomy shower. Hotel had construction work with banging for the last two hours of the afternoon until 6pm although told it would end at 5pm. Noisy ground floor club with loud music booming until late night on our weekend stay.

Room Tip: Ask for sea view. We faced a worksite and scaffold storage area.
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  • Stayed: February 2014, travelled as a couple
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Thank dashing4u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EliteHospitality, Manager at Elite Crystal Hotel, responded to this reviewResponded 3 March 2014

Dear Guest,

Thank you so much for sharing your feedback with us on Tripadvisor.

We appreciate your time and effort taken to provide us with your comments and will use your comments to improve our services. We will share your feedback with our team and take corrective actions where necessary.

We hope that we may have the opportunity to speak with you should you be returning to Bahrain and would be interested in any suggestions for improvements you would be willing to share with us.

Thank you again for sharing your comments with us and looking forward welcoming you back at Elite Crystal Hotel Juffair.

Aqeel Abbasi
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 February 2014

It was a terrible experience for me to stay with my family in the hotel. No toothbrush, sleeper, and other basic amenities. It was a Suite room and the fridge was complete empty. A microwave was there but no utensils/plates was there. Not even a spoon was available for the coffee plate.

I was staying with my wife and an infant 1.5 year daughter.
They refused to deliver breakfast(2 boil egg and 2 cakes) for my infant child. They said that the buffet breakfast should be taken by the infant in the cafeteria and 2 eggs and 2 cakes would not be delivered or can be taken by me in the room.
On my request to delivery 2 egg and cakes from the buffet for the infant, the duty manager and the Hotel Manger were asking me to read the Hotel policy.

Shameful way of treating the guest.

  • Stayed: February 2014, travelled with family
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2  Thank a_kjaiswal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EliteHospitality, Manager at Elite Crystal Hotel, responded to this reviewResponded 10 March 2014

Dear Guest,

Thank you for sharing your comments with us on Tripadvisor.

We are disappointed to read that we did not meet your expectations during your last stay, but we thank you for taking the time and effort to let us know where we may improve. We will share your feedback with our team and take corrective actions where necessary.

We hope that you will allow us an opportunity to demonstrate our commitment to quality improvement should your travel plans bring you back to Bahrain in the future.

Thank you and best regards,

Aqeel Abbasi
Rooms Division Manager

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Reviewed 27 February 2014 via mobile

I stayed today at the hotel. The breakfast being amazing. The front desk staff is very friendly and accommodating. The room are very clean and well equipped. Internet services are free and works like a charm. Very well located. Have the most happening club. Amazing swimming pool and gym fasciitis. Lot places in the hotel to relax. Over all a 10/10 experience. Definitely recommended.

Stayed: February 2014, travelled on business
Thank Mohammad Babar K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EliteHospitality, Manager at Elite Crystal Hotel, responded to this reviewResponded 28 February 2014

Dear Mr. Babar

We sincerely thank you for taking the time to write such a positive review of your stay with us.

Everything we do is aimed at providing you with an excellent hotel experience here in Bahrain. We truly appreciate you sharing your thoughts on this portal so that we may continue to deliver exceptional service in the future

We do hope that you will visit us in the future and look forward welcoming you back to Elite Crystal Hotel again for another relaxing and enjoyable stay.

Sincerely,

Aqeel Abbasi
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 February 2014 via mobile

Stayed here on various occasions for weekend tripa. Amazing hotel, room is huge clean and beautiful. There is a home cinema system in the hotel. Restaurant and food ia average and there's a big swimming pool, which is clean and nice
Hotel stuff is amazingly friendly. On the ground floor there is the 360 night club. Definitely would stay here any time. Very recommended hotel!

Stayed: December 2013, travelled with friends
Thank GergoV84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EliteHospitality, Manager at Elite Crystal Hotel, responded to this reviewResponded 20 February 2014

Dear Guest,

Thank you for taking the time to post such a wonderful review of our property on Trip Advisor.

We appreciate your positive comments and we are delighted to read that you enjoyed your stay with us. Thank you so much for your comments with regards to Klub 360 and pleased that our team took such good care of you!

We do hope that you will visit Elite Crystal Hotel soon and look forward to welcoming you back.

Yours sincerely,

Aqeel Abbasi
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 February 2014

When I made the booking to Elite Crystal, frankly speaking I did not have a good idea about the hotel, it was a last minute booking. Unaware of Klub 360, I even said the following to the receptionist, "This club of yours, is anyone even going to show up<sarcastically>" to which Yogi, the receptionist replied "Yes Sir, it actually is one of the best clubs in Bahrain". I added on to say "Ofcourse that is what YOU would say".

The hotel was very comfy and cozy, the food was good and Klub360 was better....Thank you guys- Rick, the club manager and Yogi, the polite receptionist. Had a great time and definitely looking forward to stay again....

  • Stayed: January 2014, travelled on business
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Thank SShareef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EliteHospitality, Manager at Elite Crystal Hotel, responded to this reviewResponded 12 February 2014

Dear Guest,

Thank you for choosing Elite Crystal Hotel for your recent stay in the Kingdom of Bahrain.

We are pleased that you found our staff professional and friendly and appreciate your taking the time to place a review of our property on Trip Advisor.

We are glad that you enjoyed your stay and hope that you will visit us again soon. We look forward welcoming you back to Bahrain and to Elite Crystal Hotel Juffair.

Sincerely,

Aqeel Abbasi
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 February 2014

Beds have a good quality, rooms / suites are large and well equipped. Service attentive, in particular in the bar area. This holds also true for security. Francis the Concierge is unbeatably the heart of the house and supportive at any time - with a smile on his lips that make a difference.

Room Tip: 9th floor is recommendable
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  • Stayed: February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank sternenkaiser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EliteHospitality, Manager at Elite Crystal Hotel, responded to this reviewResponded 12 February 2014

Dear Guest,

We thank you for taking the time to write such a positive review of your recent stay with us. We are pleased to hear that you enjoyed your visit.

We make every effort to provide an exceptional experience for our guests, and we are glad to hear that we have met your expectations.

We look forward welcoming you back to Bahrain and to Elite Crystal Hotel Juffair.

Sincerely,

Aqeel Abbasi
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Elite Crystal Hotel

Address: Bldg 1373, road 2423, area 324 | Juffair, Manama, Bahrain
Region: Bahrain > Manama
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Best Value Hotel in Manama
#6 Luxury Hotel in Manama
#9 Business Hotel in Manama
Price Range: £58 - £81 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Elite Crystal Hotel 4*
Number of rooms: 112
Official Description (provided by the hotel):
Elite Crystal Hotel redefines luxury, coupling contemporary design with Arabian flair. This 4 star flagship hotel offers a rare combination of all suites accommodations. Featuring stunning sea views, luxurious facilities, and efficient and personalized service; Elite Crystal Hotel creates unparalleled experiences for both the business and leisure traveler. ... more   less 
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TripAdvisor is proud to partner with Booking.com, Agoda, Expedia, Hotels.com, TripOnline SA, getaroom.com, Ebookers, Evoline ltd and 5viajes2012 S.L. so you can book your Elite Crystal Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Elite Crystal Hotel Bahrain/Manama

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