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“GOOD HOTEL BUT NOT VALUE FOR MONEY” 3 of 5 bubbles
Review of Novotel Bahrain Al Dana Resort

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Novotel Bahrain Al Dana Resort
Ranked #18 of 134 Hotels in Manama
Riyadh, Saudi Arabia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“GOOD HOTEL BUT NOT VALUE FOR MONEY”
3 of 5 bubbles Reviewed 29 January 2013

As far as Novotels go it is very well equipped, nice surroundings and swimming pool but NOT value for money. Also the socalled beach is tiny and very dirty,could not be used to swim in...
otherwise good location and friendly staff

  • Stayed January 2013, travelled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank celtic2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM N, General Manager at Novotel Bahrain Al Dana Resort, responded to this review, 1 February 2013
Thank you for tacking the time to tell us about your experience at Novotel AL Dana Bahrain during your last stay in January 2013.

We always strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I am sorry that your experience did not fully meet your expectations; please allow me to express my sincerest apologies.

In order to definitively prevent any future occurrence, rest assured that my team and I immediately tacking the appropriate measures to address the problem that you reported, starting with the Sport and Leisure manager and his assistant who failed to strictly implement the beach cleaning procedure enforced for the last 2 years. And, I shall personally pays more attention to its execution.

We look forward to welcome you again in Novotel Al Dana Bahrain

yours sincerely

Pierre GAUDOU
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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595 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (101)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Unaizah, Saudi Arabia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 27 January 2013

i like this place too much location,service,every thing is completed i like to stay in any time when i visit Bahrain especially in summer because of the swimming pool there and all the staff there are kind and lvely .

  • Stayed January 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank JALALY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM N, General Manager at Novotel Bahrain Al Dana Resort, responded to this review, 1 February 2013
We thank you for tacking the time to give us your kind appreciation about your stay at Novotel Al Dana Bahrain in January 2013.

Your positive feedback is our greatest reward, and I shall share them with the whole team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.

Once again am glad to hear that our services, atmosphere and the swimming pool at our hotel was exactly the way you like, and we will do our best to continue delivering the same level of service.

We look forward to welcome you again at Novotel Al Dana Bahrain.

Yours sincerely

Pierre GAUDOU
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Al Muharraq, Bahrain
Level Contributor
90 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
5 of 5 bubbles Reviewed 5 January 2013

What to say about this hotel, to begin with this is my 3rd stay, my opinion still the same, it is a very relaxing hotel, we enjoy every moment of our stay.

Staff are friendly and hospitable; the pool, the beach, the sauna and the gym where well equipped and fantastic.

The breakfast was extremely good and delicious. We always enjoy our stay here

  • Stayed December 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank weldan077
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM N, General Manager at Novotel Bahrain Al Dana Resort, responded to this review, 7 January 2013
Thank you for taking the time to give us your kind appreciation about your stay at Novotel Al
Dana and rest assured that we very much appreciate your positive comments.

As positive feedback from satisfied guests is our greatest reward, I have shared them with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.

We look forward to welcoming you again in Bahrain.

Yours sincerely,

Pierre Gaudou
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 20 December 2012

The hotel location is great but it lacks a lot of facilities a first time visitor is expecting to get. Outdoor facilities is an area to be developed by the hotel in addition to the level of professionalism of their desk staff. Careless about booking I made through the official site of Accor and asking to make full payment is not acceptable. Such issues should be handled by professional staff of Novotel.

  • Stayed September 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Esa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM N, General Manager at Novotel Bahrain Al Dana Resort, responded to this review, 27 December 2012
Thank you for taking the time to tell us about your experience at the Novotel Al Dana.

I am sorry that your experience did not meet your expectations, furthermore I would like to assure you that the front desk staff are implementing the standards and procedure of the company, and the collection of the total amount of the stay at the hotel upon check in is one of them, and well known worldwide procedure.

We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Pierre Gaudou
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jeddah, Saudi Arabia
Level Contributor
106 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 bubbles Reviewed 17 December 2012

I stayed in a suite room for 2 nights, the room was clean and the area was really quite, breakfast buffet was very nice and had almost all kind of food you will ever wish for as a breakfast food and more, swimming pool was noisy in the afternoon, too noisy, the lunch buffet was very good and has many kind of food, you can also chose a full buffet or a cold or warm food buffet, which was really nice for me, the staff in the restaurant were nice unlike some of the staff in the front desk, the European staff in the front desk were really rude by all means.
The lobby was very small and the seating was really limited to few seats.

Room Tip: Junior suite was very big in size with a separate seating area and a balcony, was nice.
See more room tips
  • Stayed November 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Waheed A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM N, General Manager at Novotel Bahrain Al Dana Resort, responded to this review, 27 December 2012
Thank you for taking the time to give us your kind appreciation about your stay at Novotel Al Dana and rest assured that we very much appreciate your positive comments.

As positive feedback from satisfied guests is our greatest reward, I have shared them with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.

concerning the comment about the front office staff attitude, I would like to assure you that we will be looking closely to that matter.

We look forward to welcoming you again in Bahrain.

Yours sincerely,

Pierre Gaudou
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dhahran, Saudi Arabia
Level Contributor
50 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 26 November 2012

I was in Bahrain for 4 days on a business assignment and my colleague booked us rooms here. Very nice during the week, very few other guests and the pool and private beach were great. The breakfast buffet is quite good, as were the 2 restaurants for dinner and bar.

Only complaint was that the lighting in the room was rather poor, but the problems were minor. Highly recommend this place.

  • Stayed November 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Ryan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM N, General Manager at Novotel Bahrain Al Dana Resort, responded to this review, 27 November 2012
Thank you for taking the time to give us your kind appreciation about your stay at Novotel Al
Dana and rest assured that we very much appreciate your positive comments.

As positive feedback from satisfied guests is our greatest reward, I have shared them with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.

We look forward to welcoming you again in Bahrain.

Yours sincerely,

Pierre Gaudou
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Bahrain Al Dana Resort

Property: Novotel Bahrain Al Dana Resort
Address: 121 Sheikh Hamad Causeway, Manama, Bahrain
Region: Bahrain > Manama
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 On the Beach Hotel in Manama
#9 Family Hotel in Manama
#16 Business Hotel in Manama
#18 Luxury Hotel in Manama
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Novotel Bahrain Al Dana Resort 4*
Number of rooms: 166
Official Description (provided by the hotel):
Beachside luxury 4-star hotel, combining leisure facilities and business district convenience. Hotel features an outdoor temperature controlled swimming pool with a hot tub set, a private beach, a fitness center and spa and a free business center. Seafood and catch-of-the day fish specialties are served at La Perle Restaurant, while Zytoun Grill offers international delights buffet with Arabic touch. Live sport and cocktails at Bellevue panoramic bar overlooking the Arabian Gulf, open until late in the evening. Novotel Al Dana Bahrain is 5 minutes drive from airport, Diplomatic and financial areas and City Center; the largest mall in Bahrain, one minute walking distance from Bahrain national museum and theater. ... more   less 
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Also Known As:
Novotel Al Dana Resort Bahrain Hotel Manama
Novotel Al Dana Hotel Bahrain
Novotel Manama
Manama Novotel
Novotel Bahrain Al Dana Resort Manama

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