Hotel provided early check in as requested. However, room was not clean with food waste every where and smelly fridge. They moved me to another room which was unclean as well. The toilet was very dirty. Also, the toilet flooded when opened the water tap. I complained to the manager who offered a room upgrade or refund with check out. As it was very late, I accepted the room upgrade which was also not clean and had very dirty toilets. Housekeepers refused cleaning the toilets and said it can not be cleaned!! I had to use public toilets at the malls to avoid using my room toilet!!!!
Manager asked me to meet him for breakfast but he did not show up. Internet was too slow to even check emails. They mentioned that the rooms are non smoking. However, there were signs every where that residents smoke in the rooms. In summary, this hotel completely ruined my vacation and will never go back there again.More
- Free Wifi
- Free Parking