I just returned from kuwait and I'm very happy to leave this review with honest experience. It's great hotel from picking me up to the rooms. very nice suits I really enjoyed my stay. I chose this hotel because of the extra things they offer ( free refill mini bar and water are every where , laundry, pick up and drop off service from and to the airport, breakfast which is not perfect but 7 of 10, and etc) really enjoyed my stay without having any trouble and the service was excellent.
So the room and the service is 10 of 10.
But what made me give this hotel 4 of 5 is one thing only which really disappointed me in somehow. The food is 1 of 10. Really disappointing. I usually like to eat in the hotel when I visiting city for work. I wont like to discuss exact issue but I hope they do some changes. I will Thank Arshad for trying to fix the issue, he did great job. someone like him deserve to work in good hotel. and the breakfast buffet was good as what they serve but the quality of the way of cooking or the food I'm not sure need to be changed.
excellent service comes from excellent management. well done.
If I came back to kuwait for sure will come to symphony!
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- Also Known As:
- Symphony Style Hotel Kuwait Kuwait City