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“Good for a business stay. Excellent sleep and very good swimming pool.”

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Holiday Inn Kuwait Al Thuraya City
Ranked #7 of 69 Hotels in Kuwait City
Certificate of Excellence
Kabul, Afghanistan
Level Contributor
179 reviews
118 hotel reviews
common_n_hotel_reviews_1bd8 157 helpful votes
“Good for a business stay. Excellent sleep and very good swimming pool.”
Reviewed 15 September 2011

My preferred hotel in Kuwait, having stayed at four of a similar level.

The Crowne Plaza has comfortable beds and provides a quiet stay and sound sleep. The selection of restaurants in the hotel is excellent. The Japanese restaurant has the best sushi I have enjoyed in the region. The Italian is also good.

What stands out for me is the quality of the swimming pool and jacuzzi area (both indoor and outdoor). This underwent a revamp a few years ago. The shading over the outdoor swimming pool is beautiful and practical. The location close to the airport and centre is convenient.

  • Stayed October 2010, travelled on business
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank A_Flying_Scotsman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaKuwait, Front Office Manager at Holiday Inn Kuwait Al Thuraya City, responded to this review, 17 September 2011
Dear Guest,

Thank you for your complimentary review on trip advisor regarding your recent stay at the Crowne Plaza Kuwait.

We appreciate your time taken to advise us of your experience. It is truly rewarding and encouraging to receive such praise and we look forward to welcoming you on a return visit to Crowne Plaza Kuwait.

Best regards,

Elezi Zekirija
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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516 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (147)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
UK
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 12 September 2011

Rooms are comfortable with a high standard of housekeeping, but no mirror close to an electric socket for hairdryers. As a priority club member was told on checkin that points would be credited to my account but was told at check out that they would not be credited since it wasn't my credit card used for the booking, the points have been awarded but obviously staff training is required to overcome the conflicting advice.

  • Stayed September 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank spectrain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaKuwait, Front Office Manager at Holiday Inn Kuwait Al Thuraya City, responded to this review, 15 September 2011
Dear Guest,

Thank you very much for your recent review regarding your stay at the Crowne Plaza Kuwait.

I sincerely apologize for the confusion caused with the regards to Priority Club Points.

We always appreciate the candid feedback we received and welcome opportunity to improve. Your comments have already been forwarded to the members concerned to immediately rectify this matter and rest assured that we will take the necessary steps to continue providing the best guest experience possible.

We look forward to welcoming you back at the Crowne Plaza Kuwait in not to distance future.

Best regards,

Elezi Zekirija
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Iraq
1 review
Reviewed 10 September 2011

I stayed for two nights and it was a wonderful experience. there were so many restaurants to choose from and the food was beautifully presented and delicious. the rooms were very comfortable and the staff gracious and very helpful. the house keeping staff was friendly and would ask if i needed anything and was everything alright in my room. The coffee shop was so handy with delicious desserts. Overall I hope to stay here again!

  • Stayed September 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank T S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaKuwait, Front Office Manager at Holiday Inn Kuwait Al Thuraya City, responded to this review, 17 September 2011
Dear Guest,

Thank you for choosing Crowne Plaza Hotel as your place to stay while in Kuwait and for posting your positive review. The Management team is very delighted to hear that you enjoyed your stay with us.

It is our aim to always exceed our guest's expectations and with such encouraging review will keep us continue providing the best possible service at all times.

I trust we will see you again soon for another enjoyable and quality stay at the Crowne Plaza Kuwait - THE PLACE TO MEET.

Best regards,

Elezi Zekirija
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Salmiyah, Kuwait
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 September 2011

Ask for Ms Emy, i booked for a few nights, and the day me and my wife met with the duty manager honestly i have never seen such great hospitality and it made us feel as comfortable as home can be.

Next is ask for the sleep advantage kit, it a soothing and calming fragrance that they give you helps you sleep like a baby.so make sure you have it in your room .

Start your morning with a great open boufet in Al Ahmadi rest.

Then you go for a swim in the pool and have your massage in the exquisite spa.

After that its time for a great meal in Al Noukhaza sea food restaurant , and if you dont like sea food head to Rib Eye Steak house and let the barbeque just melt in your mouth .

You can leave your kids playing in the Kids Area too or share the fun with them .

Room Tip: go for the regular rooms, if u wanna upgrade only chose the gulf suite nothing else
See more room tips
  • Stayed September 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
Helpful?
1 Thank Ahmad S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
1 review
Reviewed 5 September 2011

Great staff and management, I just cant forgive my self for not trying out the aquatic pool ammenities...

  • Stayed September 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Tony_Rozay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuwait City, Kuwait
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 August 2011

Recommended. Nice management team and amazing restaurants selection

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dematio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaKuwait, Front Office Manager at Holiday Inn Kuwait Al Thuraya City, responded to this review, 27 August 2011
Dear Guest,

Thank you for your positive review posted in the TripAdvisor.

It is encouraging for us to receive praise and acknowledgment and rest assured that the management team sincerely appreciates you input.

We look forward to welcoming you back for another amazing experience at your second home in Kuwait.

Best regards,

Elezi Zekirija
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
165 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 997 helpful votes
Reviewed 4 August 2011

The location of the hotel is not very impressive. It is located in Farawneya, which is not very close to the city and not very classy as well. But, the hotel is beautiful, very spacious, luxurious, very classy and they have THE BEST FOOD IN KUWAIT! Sushi fan? Go to Sakura over there. Seafood? Al Noukhaza is the answer, International buffet? Al Ahmadi, want a good steak in Kuwait? Rib Eye Steak House is there. Not very hungry, just need some Mezza and "'hubbly bubbly"/shisha/nargela; Ayaman Zaman is also there. So it is an eating resort for me.

  • Stayed January 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
5 Thank SamehSabry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaKuwait, Front Office Manager at Holiday Inn Kuwait Al Thuraya City, responded to this review, 13 August 2011
Dear Guest,

Thank you very much for the excellent review that you have posted here in TripAdvisor.

It is our aim to always exceed our guests' expectations and the Management of Crowne Plaza is very delighted to know that the team have done that with you.

I trust we will see you again soon for another enjoyable and quality stay at the Crowne Plaza Kuwait.

Best regards,

Elezi Zekirija
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Kuwait Al Thuraya City

Property: Holiday Inn Kuwait Al Thuraya City
Address: P.O. Box 18544 Farwaniya, Kuwait City 81006, Kuwait (Formerly Crowne Plaza Kuwait City)
Phone Number:
Region: Kuwait > Kuwait City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Kuwait City
#4 Spa Hotel in Kuwait City
#5 Business Hotel in Kuwait City
#6 Best Value Hotel in Kuwait City
#7 Luxury Hotel in Kuwait City
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Holiday Inn Kuwait Al Thuraya City 5*
Number of rooms: 296
Official Description (provided by the hotel):
Holiday Inn Kuwait Al Thuraya City is the authentic urban resort and business hotel in Kuwait. We are conveniently located within 20 minutes from the major government & corporate offices, and only 5 minutes to The Grand Avenues Mall, and 360 Shopping Mall and Golf Club. Kuwait International Airport is only a 5-minute drive away. Business and leisure travelers alike will appreciate the lush grounds and the prestigious High ways in which you will find many experiences to last a lifetime. Enjoy the largest free-form swimming pool. Holiday Inn Kuwait Al Thuraya City offers 300 guestrooms with a variety of Pool view, suites and club floor rooms. The Hotel is equipped to host business meetings & social gatherings with eighteen flexible function rooms, and three grand ballrooms that accommodates up to 500 guests. 24-hour business centre with high-speed Internet access and Free Wi-Fi in all the guest rooms and meeting rooms that make doing business a snap. We offer wide choice of restaurants serving International cuisine, Iranian, Japanese, Middle Eastern, Far Eastern, American and seafood specialties. The renowned Spa and health Club invites guests to a variety of marvelous experiences with outstanding recreational facilities including a 24-hour gym, tennis, squash, swimming pools and numerous massage treatments. ... more   less 
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Also Known As:
Crowne Plaza Hotel Kuwait City
Crowne Plaza Kuwait City
Holiday Inn Kuwait Al Thuraya City Kuwait City

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