The best thing about this Marriott property is the staff and their collective attitude. It is all toward being friendly, resolving problems and making sure the customer is always happy. This is by far the best Marriott team I have experienced.
We were in room 1228, the executive lounge floor. The view was not that fantastic but that is because the way the hotel is oriented. One side is toward the graveyard adjacent to the hotel and the other is toward the city side. The business center is excellent and free for use by all guests. WIFI works for PCs tablets, etc. but for some reason we could not get Blackberry internet even though it said it was connected. But that is a Blackberry issue.
Breakfast in La Brasserie is varied and good. At the executive lounge they have continental breakfast in the morning, snacks throughout the day, tea at 3pm and dinner at 530pm. All services were excellent. Free private car pickup from and back to the airport without a hitch. Email between the customer and hotel was promptly answered unlike some hotels.
Internet was receivable in our room though at times the connectivity was not perfect. Lots of closet space, very comfortable king bed, great bathroom, especially the shower. When you turn the overhead faucet off, it does not drip! One problem inherent in Kuwait is the inability to make the room warmer. We had to open the window just to warm the room up even with the A/C off.
The business center has lots of PCs. We had to borrow converters for 240 to 110VAC because the two 110VAC plugs, like in almost every hotel, are too close together to allow more than one device to be plugged in.
I highly recommend this hotel and especially the service team!
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- Also Known As:
- Jw Marriott Kuwait City
- Marriott Safat
- Kuwait City Marriott
- Kuwait City Jw Marriott
- JW Marriott Hotel Kuwait City