Not a lot good to mention. First of all there was a fire alarm one night /early morning however no emplyoees to guide the guests - and no signs on the stairway beoynd 1st floor to show the exit. So the guest were running up and down the stairs, but doors were locked and exit very difficult to find. Finally we had to re-enter the building on 1st floor go through Restaurent and down stairs to the lobby - finally to get outside the building. Guests were standing outside hotel not knowing what was going on - and staff did not inform/assist/guide at any point until we went inside again and asked them to go out and inform guests. Luckily it turned out there was no fire. No manager present - nor the next day. Apart from this unpleasant incident the staff was not very service minded, problems with WIFI/Internet, problems connecting calls, some staff seemed very lazy - not cleaning lobby tables even though we had been there for several hours working, also some staff were more busy making private calls on mobile standing in the reception right in front of us - and when we asked for assistance, and they forgot all about us. Good: Rooms clean, Bed okay, Restaurent staff were polite and very service minded.
- Official Description (provided by the hotel):
- Located on the business district of Kuwait is Le Meridien Tower designed and inspired by elegance, art, technology. Le Meridien Tower offers 70 guest rooms and suites fully equipped with modern furniture, with a top service ideal place to relax after your business meetings and long trip. ... more less
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- Also Known As:
- Le Meridien Dasman
- Dasman Le Meridien
- Le Meridien Kuwait
- Le Royal Tower Hotel Kuwait/Kuwait City