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“Great hotel”
Review of Sheraton Kuwait

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Sheraton Kuwait
Ranked #12 of 69 Hotels in Kuwait City
Certificate of Excellence
Reviewed 21 July 2013

The hotel is very nice, with great services and luxury feeling. Location is quite convenient. The rooms are clean, free fruit basket every day is a nice touch. The only little problem is that portions in restaurants are enormous, I would prefer have smaller ones for a fraction of price.

Room Tip: In mu experience all rooms are equally nice.
  • Stayed: June 2013, travelled on business
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Thank stargirl85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SkFP-Mgmt, General Manager at Sheraton Kuwait, responded to this reviewResponded 25 July 2013

Dear Sir,

Many thanks for the this great feedback on our hotel, we have shared your excellent review with our executive committee.

It will be our privilege to serve you once again at the Sheraton Kuwait, A Luxury Collection Hotel on your next visit to Kuwait.

Thank you again & with best regards,
Fahed Abushaar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (291)
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131 - 137 of 291 reviews

Reviewed 19 July 2013 via mobile

I stayed at Sheraton Kuwait in july 2013. Room and bathroom are very clean. Strong A/C. Nice and helpful personnel. Near donwtown and central location. Taxis are 5 dinar fix fee. I didnt have a chance to try its restaurant because they were closed at Ramadan month.

  • Stayed: July 2013
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Thank Gsumen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SkFP-Mgmt, General Manager at Sheraton Kuwait, responded to this reviewResponded 25 July 2013

Dear Sir,

We were happy to read your positive review on tripadvisor.com and thank you very much.

We do look forward to welcome you back again to the Sheraton Kuwait,

With best regards,
Fahed Abushaar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2013

Beautiful, luxury hotel in Kuwait city. Large rooms, attentive staff, luxury rooms. Breakfast buffet is bountiful and meets everyone plait. Great experience and is highly recommended. Only draw back is expense but well worth the price.

  • Stayed: June 2013, travelled on business
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Thank Peter A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SkFP-Mgmt, General Manager at Sheraton Kuwait, responded to this reviewResponded 27 June 2013

Dear Sir,

Many thanks for the this great feedback on our hotel, we have shared your excellent review with our executive committee.

It will be our privilege to serve you once again at the Sheraton Kuwait, A Luxury Collection Hotel on your next visit to Kuwait.

Thank you again with best regards,


With best regards,
Fahed Abushaar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2013

This hotel actually has quite a small-scale feel about it, but is no worse for that. I was transferred here from the 4-Points because of some building work on the latter. I last stayed in this hotel in July 1989 (much the staff's surprise). I like the way the staff go in the side door in their casual clothing to re-appear inside super-smart and super-well groomed soon after! It has a top-notch feel (understandable being part of the Luxury Collection) and the rooms are mid sized with a grand and opulent feel to them. How nice to get Hermes guest amenities instead of the rubbish even so-called quality hotels put in the rooms (basically the same detergent with a different colourant or thickener). In their pursuit to please I fell these places do go a bit over the top on 'card clutter' (ie endless questionnaires, requests to contact them for anything you need, welcomes from the manager etc etc) and the pillow menu was way too elaborate for a simple person like me. Breakfast also was very nice (same as 4-Points next door by way of quality and choice). And the bed and sheeting was incredibly comfortable.

  • Stayed: June 2013, travelled on business
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Thank Valueseeker13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SkFP-Mgmt, General Manager at Sheraton Kuwait, responded to this reviewResponded 27 June 2013

Dear Sir,
Many thanks for the exceptional review and comprehensive feedback on Tripadvisor.com.

We are pleased that you liked our services, rooms & its facilities. We are privileged to note that our hotel has provided you with this wonderful quote ‘Opulent'. We do look forward to welcoming you again as a loyal guest at the Sheraton Kuwait, A Luxury Collection Hotel.

With best regards,
Fahed Abushaar

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Reviewed 22 June 2013

I am always delighted by the service from this hotel, from the "meet and greet" at the airport (helping to organise and collect my visa), to being dropped at the airport on my departure, and everything in between.

My room was amazing with a huge amount of room (I had been upgraded to a Junior suite), and was extremely well appointed, with even a TV in the bathroom !!. The bed was very comfortable, and even though I needed the air conditioning running all the time in summer, it was effective and noiseless.

This hotel has numerous eating options available, with speciality restaurants from around the world, all well worth exploring. This hotel is my first choice in Kuwait, and I will be going back again and again.

Room Tip: I have never had a problem with any room, but the Towers is the optimum choice.
  • Stayed: June 2013, travelled on business
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Thank Neil-Traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SkFP-Mgmt, General Manager at Sheraton Kuwait, responded to this reviewResponded 27 June 2013

Dear Sir,

We were happy to read your positive review on tripadvisor.com and thank you very much. We have noted your comments on our facilities and services and have shared your kind words and loyalty with all concerned

We do look forward to welcome you back again to the Sheraton Kuwait,

And with best regards, Fahed Abushaar

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Reviewed 5 June 2013

The Sheraton Kuwait is just a door away from a huge shopping mall,which has much of whatever the shopper is looking for,including recharge coupons for a prepaid mobile phone! The breakfast,dinner and lunch buffets are bigger than any this traveller has seen elsewhere,and has enough Lebanese salads and combination of local and international breads to cheer the vegetarian into a smile.Rooms are well-maintained by staff eager to earn the Kuwaiti Dinars needed to keep their relatives back home from poverty.There is even a Convention Centre next door where major events and exhibitions take place. All of this put together means that you never have to leave the location,if your meeting is in the hotel or the next-door convention centre,and if that huge and ultra-luxurious mall meets your strolling and shopping needs.The gym is good,the service prompt. Worth the KD spent!

Room Tip: Room at the top
  • Stayed: September 2012, travelled on business
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Thank madhav n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SkFP-Mgmt, General Manager at Sheraton Kuwait, responded to this reviewResponded 15 June 2013

Dear Sir,

We were happy to read your positive review on Trip Advisor and thank you very much. Special thanks to your comments on our facilities and I have shared your kind words with the all concerned

We do look forward to welcome you back again to the Sheraton Kuwait, and with best regards,

Fahed Abushaar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 May 2013

I stayed 2 nights at the Sheraton Kuwait for a business trip. The luxury of the hotel is impressive, especially in the lobby/hall.
I had a nice deluxe room, located on the 8th floor. It was very comfortable, the bed was amazing. Unfortunately, the room was a smoking one (I'm a non-smoker) and the furniture were a bit old fashioned.
For the rest, everything was really good, including the Hermes bath gel.

  • Stayed: May 2013, travelled on business
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Thank FredK1412
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SkFP-Mgmt, General Manager at Sheraton Kuwait, responded to this reviewResponded 15 June 2013

Dear Sir/Madam,

Thank you very much for your comment on the non-smoking preference, I have instructed the Front Office to be more careful in the discharge of their duties.

We are happy to receive comments on the hotel and the room facilities, and look forward to welcoming you back again.

With personal regards,

Fahed Abushaar.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton Kuwait

Address: Fahd Al-Salem Street | P.O. Box: 5902 Safat, Kuwait City 13060, Kuwait
Region: Kuwait > Kuwait City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Kuwait City
#11 Luxury Hotel in Kuwait City
Price Range: £239 - £306 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Kuwait 5*
Number of rooms: 300
Official Description (provided by the hotel):
Sheraton Kuwait has held court as Kuwait's most premier hotel, a landmark blending traditional and modern finishing in a elegant style offering 300 luxurious rooms and suites. The hotel features seven magnificent event spaces an inspiring outdoor pool and a well equipped health club. Guests can enjoy a broad range of dining choices that includes 5 restaurants namely Italian - Riccardo, Iranian - Shahrayar, Lebanese - Tarbouche, Indian - Bukhara, AlHambra International restaurant and the famous English Tea Lounge. ... more   less 
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Also Known As:
Sheraton Kuwait Hotel And Towers
Sheraton Kuwait City Hotel
Kuwait City Sheraton
Sheraton Kuwait Kuwait City

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