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Movenpick Hotel Kuwait
Ranked #8 of 72 Hotels in Kuwait City
Certificate of Excellence
Reviewed 22 June 2012

Disappointed with this hotel. The swimming pool is a disgrace. Looks like it hasn't been cleaned for months with a greasy scum around the water line and dirt all over the bottom. There was a general small of sewerage and even the pool water smelled stagnant. I decided not to risk a swim.
The rooms are ok, as was breakfast.
The location is very out of the way and the hotel has a cosy deal with a taxi operator who tried to rip us off. They then insisted that there are no metered taxis in Kuwait. In the end we hired a car for the day from Auto Force and they delivered a brand new car within an hour.
The hotel has no tourist information at all and the staff know very little.
Five star? I don't think so!

Stayed: June 2012, travelled with friends
1  Thank Ali-from-Hobart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hassan_hassanein, General Manager at Movenpick Hotel Kuwait, responded to this reviewResponded 1 January 2014

Dear Our Guest

Reference is made to your recent stay with us at the Mövenpick Hotel Kuwait , for which we thank you and hope that in the meantime, you reached home safely.
We are in receipt of your comments, which you were kind enough to share with us and we have taken note of your suggestions and comments, which will certainly help us to improve and fine tune our operation.
Hopping to have the pleasure of welcoming you back to the Mövenpick Hotel Kuwait or to any other Mövenpick Hotel & Resort, sometime in the near future and assuring you already in advance of our best care and attention to your comfort, we remain.
With Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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561 - 567 of 704 reviews

Reviewed 16 June 2012

rate was costly for suit with teo rooms option, balcony w/o chairs and table and been those items moved to other place! for other guests .my husband head pumped and enjured dur to kitchen cabine sharp edge which totaly un safe. same for king room bath room tab counter is taking most of space and find difficulty to entrr. small bed rooms and drawers make sounds incas open or close which is source of nouse dpecillay at night. . living room furnished with one sofa fit for two persons and the booking was for 4 persons. in general the hotel rooms need to be redesigned to modern furnature, considering saftey and more comfort.

  • Stayed: June 2012
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Thank Lamyaakan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hassan_hassanein, General Manager at Movenpick Hotel Kuwait, responded to this reviewResponded 1 January 2014

Dear Mr. Lamyaakan

Reference is made to your recent stay with us at the Mövenpick Hotel Kuwait , for which we thank you and hope that in the meantime, you reached home safely.
We are in receipt of your comments, which you were kind enough to share with us and we have taken note of your suggestions and comments, which will certainly help us to improve and fine tune our operation.
Hopping to have the pleasure of welcoming you back to the Mövenpick Hotel Kuwait or to any other Mövenpick Hotel & Resort, sometime in the near future and assuring you already in advance of our best care and attention to your comfort, we remain.
With Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 May 2012

This is a great hotel, but a little distance from Kuwait City itself. Ideal if you have transportation.
The hotel is in the Free Trade Zone, & at first you do begin to wonder where you are being taken to. There is compliamentary airport transportation from / to the hotel, which takes approx 10 mins (dependant on traffic)
The hotel is on 2 levels, with a choice of restaurants.
Executive rooms are of a good size, plenty of room to 'walk about the room', with seperate seating area. Balcony, mini - fridge, tv, tea/coffee making facilities, writing desk, a/c - thank goodness, linens changed daily, very large bathroom area with seperate bath & hand held shower, plus shower cubicle large enough to have a party in. Seperate wc & bidet. Plenty of bathroom freebies, slippers & bathrobe.
Great pool area, very clean. Large pool, with lazy river & waterfall. Life guard & /or pool attendant on duty. Snacks & refreshments poolside available.
All staff extremely friendly, & will go out of their way to assist - if needed.
Only ate breakfast in hotel, but a good choice for all tastes, buffet style.
Free internet access in rooms, & business centre with computers & printer etc.
Hotel does get busy at the weekends (fri & sat in the gulf), with 'locals' enjoying the facilities, but that should not interrupt your stay.
Hotel is in a strange place, being in the Trade Free Zone, but it is a 'little oasis' of calm.
There can be a 'strange' smell drifting on the breeze. This has NOTHING to do with the hotel, but the area of the port of the Trade Zone. Same smell can also be had in the city itself, & all depends on the wind direction.
I think this hotel is probably more geared towards the business traveller, but travellers with kids, or families should not be put off. Great little kids plat area, & kids pool, so the hotel caters for all ages.
Well worth staying here. Would i stay again?, Well, have done so twice so far this year, & already booked for November.

Room Tip: Go for a pool view.
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  • Stayed: April 2012, travelled solo
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1  Thank paul-vc63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hassan_hassanein, General Manager at Movenpick Hotel Kuwait, responded to this reviewResponded 1 January 2014

Dear Our Guest


Reference is made to your recent stay with us at the Mövenpick Hotel Kuwait , for which we thank you and hope that in the meantime, you reached home safely.
We are in receipt of your completed guest questionnaire and have noted with pleasure that you have enjoyed your stay at our hotel and the services and facilities provided were to your satisfaction.
Hopping to have the pleasure of welcoming you back to the Mövenpick Hotel Kuwait or to any other Mövenpick Hotel & Resort, sometime in the near future and assuring you already in advance of our best care and attention to your comfort, we remain.
With Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 March 2012

The hotel is located in the free zone. There is nothing ther the the hotel. The garden restaurant was not bad, but everything there is a bit old.

  • Stayed: March 2012, travelled on business
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Thank kopfgi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hassan_hassanein, General Manager at Movenpick Hotel Kuwait, responded to this reviewResponded 1 January 2014

Dear Mr.kopfgi


Reference is made to your recent stay with us at the Mövenpick Hotel Kuwait , for which we thank you and hope that in the meantime, you reached home safely.
We are in receipt of your completed guest questionnaire and have noted with pleasure that you have enjoyed your stay at our hotel and the services and facilities provided were to your satisfaction.
Hopping to have the pleasure of welcoming you back to the Mövenpick Hotel Kuwait or to any other Mövenpick Hotel & Resort, sometime in the near future and assuring you already in advance of our best care and attention to your comfort, we remain.
With Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 February 2012

i will not come back again to this hotel, rooms are so old

Room Tip: They must renew the rooms, furniture is are so old
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  • Stayed: February 2012, travelled solo
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1  Thank Aaziz A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hassan_hassanein, General Manager at Movenpick Hotel Kuwait, responded to this reviewResponded 1 January 2014

Dear Mr. Aaziz

Reference is made to your recent stay with us at the Mövenpick Hotel Kuwait , for which we thank you and hope that in the meantime, you reached home safely.
We are in receipt of your comments, which you were kind enough to share with us and we have taken note of your suggestions and comments, which will certainly help us to improve and fine tune our operation.
Hopping to have the pleasure of welcoming you back to the Mövenpick Hotel Kuwait or to any other Mövenpick Hotel & Resort, sometime in the near future and assuring you already in advance of our best care and attention to your comfort, we remain.
With Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 January 2012

Stayed a few days, even though it was during Ramadan last year, I was familiar with and ok customs observed. The hotel staff were very professional and ensured my stay was comfortable as possible. Close to the city and plenty of places to visit and eat.

  • Stayed: October 2011, travelled on business
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1  Thank Theo W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hassan_hassanein, General Manager at Movenpick Hotel Kuwait, responded to this reviewResponded 1 January 2014

Dear Mr Theo
Reference is made to your recent stay with us at the Mövenpick Hotel Kuwait , for which we thank you and hope that in the meantime, you reached home safely.
We are in receipt of your comments, which you were kind enough to share with us and we have taken note of your suggestions and comments, which will certainly help us to improve and fine tune our operation.
Hopping to have the pleasure of welcoming you back to the Mövenpick Hotel Kuwait or to any other Mövenpick Hotel & Resort, sometime in the near future and assuring you already in advance of our best care and attention to your comfort, we remain.
With Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 January 2012

I stayed at this hotel on numerous occassions for business. The staff is very courteous and always called me by name. The hotel is clean and the air conditioners work very well for the abundant hot days there in Kuwait. The pool is kept tidy, and it is a perfect place to cool off. The breakfast buffet is astounding, there are foods there representing the middle east as well as a standard cereal area. All the restaurants in the hotel serve delicious meals. I never had anything bad there, having only eaten at the hotel itself and staying 50+ nights in all. I can't praise the staff enough- they really looked out for us during our stays and made us feel like royality.

Room Tip: Most rooms face the pool area and are very nice. Upstairs rooms have a balcony and downstairs rooms...
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  • Stayed: March 2011, travelled on business
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2  Thank planeaaron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hassan_hassanein, General Manager at Movenpick Hotel Kuwait, responded to this reviewResponded 1 January 2014

Dear Mr Planeaaron,

Reference is made to your recent stay with us at the Mövenpick Hotel Kuwait , for which we thank you and hope that in the meantime, you reached home safely.
We are in receipt of your completed guest questionnaire and have noted with pleasure that you have enjoyed your stay at our hotel and the services and facilities provided were to your satisfaction.
Hopping to have the pleasure of welcoming you back to the Mövenpick Hotel Kuwait or to any other Mövenpick Hotel & Resort, sometime in the near future and assuring you already in advance of our best care and attention to your comfort, we remain.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Movenpick Hotel Kuwait

Address: Free Trade Zone, Safat | P.O. Box 713, Kuwait City 13008, Kuwait
Phone Number:
Region: Kuwait > Kuwait City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Best Value Hotel in Kuwait City
#8 Luxury Hotel in Kuwait City
Price Range: £102 - £291 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Movenpick Hotel Kuwait 5*
Number of rooms: 100
Official Description (provided by the hotel):
Welcome to Kuwait. Discover one of the very best hotels in the city. The Movenpick Hotel Kuwait, located in the Shuwaikh Free Trade Zone,with its proximity to the Airport,Port and Avenues Mall invites you to spend a few magical days in a spectacular Green surroundings. ... more   less 
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Also Known As:
Movenpick Hotel Kuwait Kuwait City

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