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“Highly recommended for long stays - Service with a Smile”

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The Palms Beach Hotel and Spa
Ranked #55 of 69 Hotels in Kuwait City
Kuwait City, Kuwait
Level Contributor
125 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
“Highly recommended for long stays - Service with a Smile”
5 of 5 bubbles Reviewed 25 February 2013

I am now on my second long stay at the Palms and I feel it is time to share my experience. My first visit was for 29 nights and I stayed in a one bedroom suite. This was spacious and very close to the hotel lobby and Palmerie restaurant. The kitchenette has a fridge, sink, kettle and microwave oven which were all I required. If you wanted to do some cooking you would need to get some pots, pans and cooking utensils as the hotel just supplies plates, cutlery, cups and glasses. The suite was spacious with a separate bedroom and a king size bed. There were large flat screen TVs in both the bedroom and the living room.

My room was on the first floor (UK style) and very quiet. Occasionally at weekends I heard music from events in the hotel, but this never caused me any problems.

On the site of the hotel you have the Beach club which is an extraordinarily well equipped sports club with several pools, gyms, tennis and squash courts. It is a very popular club and while I was staying (low season for a beach hotel), hotel guests were in a minority. At the front of the hotel there is a Starbucks, Gaucho steak restaurant and a hamburger restaurant, all of which are popular with non-hotel guests. Apart from that you cannot realistically walk anywhere from the hotel, so you need a car or taxi to get around. Taxi's are plentiful and it cost me 3 KD to get to the Marina Mall, 5 KD to Avenues Mall.

The parking lot in front of the hotel can get busy in the evenings, but a valet parking system operates. I just give my car to the valet and the concierge collects the key later in the evening. There is no charge for residents.

If you are in Kuwait for work you will soon notice that the day starts early, partly to beat the traffic. The Palmerie restaurant is open for breakfast from 5.30 am so you do not need to skip breakfast if you need to make an early start. I was dreading the prospect of eating in the same restaurant for a month, but the large buffet allows for plenty of choice and a healthy diet if that is what you are seeking. There is also a cake shop on site...

I am now on the ninth day of my second stay, this time in a studio suite that overlooks the swimming pools. Although a little smaller than the one bedroom suite it is much lighter. Two minor downsides are that it is a couple of minutes from the main hotel and that it backs on to the Radisson hotel which is being rebuilt. This has not been a problem for me because I rise early, but might disturb some light sleepers. The project looks well advanced so it should not be a source of noise for much longer.

By far the best thing about staying at the Palms is the staff. They are all helpful and cheerful and it feels good to be greeted with a smile when you get back after a long day at work. Everything has gone smoothly right from being met at the airport, through to the laundry service. When I have had small problems they have helped me resolve them. I will miss them!
In summary, Palms is a very good place for an extended stay because of its services, spacious suites pleasant location and motivated staff.

Room Tip: If you think noise could be a problem (e.g. if you plan to sleep late), ask reception to get you a r...
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  • Stayed February 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Richard_SW11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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88 reviews from our community

Traveller rating
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    21
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    16
See reviews for
25
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38
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (11)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Turkish first
  • Any
English first
London, United Kingdom
Level Contributor
162 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 bubbles Reviewed 23 January 2013

Clean and spacious hotel with plenty of space in rooks and suites as welland excellent staf. Modern furniture and god god available all day . Lot of construction going on at adjacent Radisson Blu. Smal beaches hearby and very many great restaurants. It is Kuwait so shops and eating are main attractions along with the weather. Some building works at adjacent Radisson Blu very hospitable staff and plentiful breakfast

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ScatsFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Al Khobar, Saudi Arabia
Level Contributor
36 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed 25 October 2012

If you like beaches Palm Beach Hotel is one of the best beach hotels in Kuwait
The location is also good one. takes you to almost every famous place in Kuwait in a short time
The rooms are designed like an apartment but the furnitures are a little bit old
Breakfast is included and really good
Staff are very helpful and welcoming

  • Stayed September 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nafjanan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Al Muharraq, Bahrain
Level Contributor
90 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
5 of 5 bubbles Reviewed 20 October 2012

We had a wonderful family weekend at this hotel; there reception was so fine, the staff were so nice and very respectful, they greeted us elegantly, served us juice, gave us the room keys directly, - which were ready on arrival -, and gave us a discount vouchers for the spa and the restaurants, which I found a very thoughtful gesture to entertain guests. Basically our check-in was so nice and pleasant, and check out was the same, easy and smooth with no complication what so ever.

For those coming by car – the way we did -don’t worry as the direction to the hotel is very easy and accessible. But don’t keep your expectation high to find a care park easily, it is always full and congested, so let the concierge tack care of parking.

We stayed in the palms suite, with 2 big comfortable bed rooms, a specious living room, a clean toilet, and a will equipped kitchen with complimentary coffee and tea and fruit basket. The internet was free but only at the lobby.

The breakfast was all what’s your heart desire, the food was really good, and the restaurant’s décor was modern and very well organized. It wasn’t crowded really – or that how I saw it - , and the staff could easily help us to find a table for 10 guests.

I did enjoy the gym the most it was really big and very well equipped, and the personal trainers were available all the time, they were very friendly and helpful. The gym was more of a complete sport center with nice reception, waiting area, 3 swimming pools, beach, diving center, sauna and steam room.

I have to say we did enjoy every moment at this hotel; we did not go anywhere but using its amenities, though there were few shops around and a shopping center nearby.

Newlyweds and honeymooner don’t hesitate to stay in, and families relax and enjoy.

  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank weldan077
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bombay
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed 7 August 2012

Great hotel, not in a crowded area, on the sea front, nice beach, great sun bed out at sea next to the old dhow of the Radisson.
FOdd's a little pricey, and only large suite rooms, but a good getaway in kuwait, where one can sun bathe without fear of offending

  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank chwis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Kansas City, Missouri
Level Contributor
29 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 18 July 2012 via mobile

This is hotel is one of the best resorts in Kuwait, the room size is very big (suite) with Jacuzzi, staff are so kind and helpful, the hotel facilities are perfect in including the GYM and the swimming pools, hotels restaurants are superb and the hotel breakfast is perfect.


I recommend it for every one

Stayed October 2011, travelled as a couple
Helpful?
3 Thank Ahmed J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beirut, Lebanon
Level Contributor
79 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed 28 March 2012

Well this is a good place to be in Kuwait
Location is good, close to the city center but not in the traffic area. Very calm location
Service is not the best service i ever had. Could be improved a lot but nothing major to mention.
They only have suites and that might cause a problem. I was on a business trip with a colleague of mine, so we booked one suite with two rooms, but the issue is that there is only one toilette...
Internet is free, cable in the room. They will provide a router to have wireless in the room.
The swimming pools are both outdoor, one heated and one normal. Good, nice and calm.
The gym is the biggest and the best equipped gym i have ever seen. Mainly fitness machines, like elliptical, treadmills, steps...
I read before that next to it there is some construction works that prevent sleeping. didn't feel any of that.
The Air conditioner in the suite is very noisy, but it can be turned off.
breakfast buffet is small, but have all the basic ingredients. it has access to the beach.
The two things that i loved most about this hotel are the location and the presence of a Starbucks just next to the lobby. great place to have a good coffee, good music, read and relax.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Wassim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Palms Beach Hotel and Spa

Property: The Palms Beach Hotel and Spa
Address: Al Ta'awon St. Road 25, Bida'a Area | PO Box 24079, Safat, Kuwait City 13101, Kuwait
Region: Kuwait > Kuwait City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#31 Luxury Hotel in Kuwait City
Price Range (Based on Average Rates): ££
Hotel Class:5 star — The Palms Beach Hotel and Spa 5*
Number of rooms: 128
Reservation Options:
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Also Known As:
The Palms Beach Hotel And Spa Kuwait/Kuwait City

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