We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good Service & location. - needs renovations”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
The Palms Beach Hotel and Spa
Ranked #39 of 69 Hotels in Kuwait City
Reviewed 29 March 2013

The hotel is on the sea with a beach, and 2 outdoor pools. They have a nice and large Gym. The food is very good, breakfast and dinner. Their outdoor barbecue was excellent. Also good service from the staff, especially Mr Adham at reception. The rooms are capacious (mini suites), with kitchen and lobby. My only concern is that feels old, all the stuff needs to be updated, rooms, pools...etc. . It is like the older hotels 15 years ago (although kept in good shape but It is not a fancy hotel.)

Room Tip: sea view rooms
  • Stayed: March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank HatOrth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (99)
There are newer reviews for The Palms Beach Hotel and Spa
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language

56 - 62 of 99 reviews

Reviewed 19 March 2013

This is probably the best hotel to stay if you are planning to visit Kuwait city but also have some beach time. Very familiar, but also very cool, with great people working there, it has the best beach of the region.
It has also the Orchid Spa! Perfect!!

  • Stayed: March 2013, travelled with family
    • Value
    • Location
    • Cleanliness
    • Service
2  Thank Margarida74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 March 2013

We decided to stay here for one night to give the kids an opportunity to go swimming and to try the Gaucho Grill. The suite was big and had most of the facilities you would expect. The floors were not very clean and the hotel cot bed had a castor missing. Quite early in our stay it was obvious that there was a conference on with about an extra 200 people staying in and around the hotel. A large family decided to move into the room above ours at 1am and rearrange all of the furniture for the next 2 hrs - the ceilings are not sound proofed.

Breakfast was nice but the hotel's high chair was broken, a member of staff claimed that it was the hotel's only high chair and that it had been broken on the previous night and could not be replaced that quickly......
Of the 6 swimming pools, 4 were very cold, including the kids' pools, the heated one was empty and the diving pool was locked or being used for diving lessons so no swimming for the kids.
We raised some of the issues with the reception manager and although he was sympathetic he could only offer a good deal on another night in the hotel but we decided one sleep deprived night was enough.
As another reviewer has pointed out - your level of service will vary with your nationality (the conference was a delegation from a very close neighbour of Kuwait). I do not hold the hotel staff responsible for this though, it is a part of life in the ME.
One big positive, The Gaucho Grill was outstanding.
The hotel is ok but my title eludes to the problem - ask who else is staying and there may be work going on around the hotel.

Room Tip: Top floor, Forest block - do not stay during a conference (unless attending!)
  • Stayed: March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank vtex001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 February 2013

I am now on my second long stay at the Palms and I feel it is time to share my experience. My first visit was for 29 nights and I stayed in a one bedroom suite. This was spacious and very close to the hotel lobby and Palmerie restaurant. The kitchenette has a fridge, sink, kettle and microwave oven which were all I required. If you wanted to do some cooking you would need to get some pots, pans and cooking utensils as the hotel just supplies plates, cutlery, cups and glasses. The suite was spacious with a separate bedroom and a king size bed. There were large flat screen TVs in both the bedroom and the living room.

My room was on the first floor (UK style) and very quiet. Occasionally at weekends I heard music from events in the hotel, but this never caused me any problems.

On the site of the hotel you have the Beach club which is an extraordinarily well equipped sports club with several pools, gyms, tennis and squash courts. It is a very popular club and while I was staying (low season for a beach hotel), hotel guests were in a minority. At the front of the hotel there is a Starbucks, Gaucho steak restaurant and a hamburger restaurant, all of which are popular with non-hotel guests. Apart from that you cannot realistically walk anywhere from the hotel, so you need a car or taxi to get around. Taxi's are plentiful and it cost me 3 KD to get to the Marina Mall, 5 KD to Avenues Mall.

The parking lot in front of the hotel can get busy in the evenings, but a valet parking system operates. I just give my car to the valet and the concierge collects the key later in the evening. There is no charge for residents.

If you are in Kuwait for work you will soon notice that the day starts early, partly to beat the traffic. The Palmerie restaurant is open for breakfast from 5.30 am so you do not need to skip breakfast if you need to make an early start. I was dreading the prospect of eating in the same restaurant for a month, but the large buffet allows for plenty of choice and a healthy diet if that is what you are seeking. There is also a cake shop on site...

I am now on the ninth day of my second stay, this time in a studio suite that overlooks the swimming pools. Although a little smaller than the one bedroom suite it is much lighter. Two minor downsides are that it is a couple of minutes from the main hotel and that it backs on to the Radisson hotel which is being rebuilt. This has not been a problem for me because I rise early, but might disturb some light sleepers. The project looks well advanced so it should not be a source of noise for much longer.

By far the best thing about staying at the Palms is the staff. They are all helpful and cheerful and it feels good to be greeted with a smile when you get back after a long day at work. Everything has gone smoothly right from being met at the airport, through to the laundry service. When I have had small problems they have helped me resolve them. I will miss them!
In summary, Palms is a very good place for an extended stay because of its services, spacious suites pleasant location and motivated staff.

Room Tip: If you think noise could be a problem (e.g. if you plan to sleep late), ask reception to get you a r...
  • Stayed: February 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Richard_SW11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 January 2013

Clean and spacious hotel with plenty of space in rooks and suites as welland excellent staf. Modern furniture and god god available all day . Lot of construction going on at adjacent Radisson Blu. Smal beaches hearby and very many great restaurants. It is Kuwait so shops and eating are main attractions along with the weather. Some building works at adjacent Radisson Blu very hospitable staff and plentiful breakfast

  • Stayed: January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank ScatsFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 October 2012

If you like beaches Palm Beach Hotel is one of the best beach hotels in Kuwait
The location is also good one. takes you to almost every famous place in Kuwait in a short time
The rooms are designed like an apartment but the furnitures are a little bit old
Breakfast is included and really good
Staff are very helpful and welcoming

  • Stayed: September 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank nafjanan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 October 2012

We had a wonderful family weekend at this hotel; there reception was so fine, the staff were so nice and very respectful, they greeted us elegantly, served us juice, gave us the room keys directly, - which were ready on arrival -, and gave us a discount vouchers for the spa and the restaurants, which I found a very thoughtful gesture to entertain guests. Basically our check-in was so nice and pleasant, and check out was the same, easy and smooth with no complication what so ever.

For those coming by car – the way we did -don’t worry as the direction to the hotel is very easy and accessible. But don’t keep your expectation high to find a care park easily, it is always full and congested, so let the concierge tack care of parking.

We stayed in the palms suite, with 2 big comfortable bed rooms, a specious living room, a clean toilet, and a will equipped kitchen with complimentary coffee and tea and fruit basket. The internet was free but only at the lobby.

The breakfast was all what’s your heart desire, the food was really good, and the restaurant’s décor was modern and very well organized. It wasn’t crowded really – or that how I saw it - , and the staff could easily help us to find a table for 10 guests.

I did enjoy the gym the most it was really big and very well equipped, and the personal trainers were available all the time, they were very friendly and helpful. The gym was more of a complete sport center with nice reception, waiting area, 3 swimming pools, beach, diving center, sauna and steam room.

I have to say we did enjoy every moment at this hotel; we did not go anywhere but using its amenities, though there were few shops around and a shopping center nearby.

Newlyweds and honeymooner don’t hesitate to stay in, and families relax and enjoy.

  • Stayed: November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank weldan077
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Kuwait City hotels
1.2 mi away
Movenpick Hotel & Resort Al Bida'a Kuwait
8.3 mi away
Safir Hotel and Residences Kuwait
0.1 mi away
Radisson Blu Hotel, Kuwait
Show Prices
Show Prices
Show Prices
7.3 mi away
Safir International Hotel
Safir International Hotel
#27 of 69 in Kuwait City
51 reviews
2.3 mi away
Jumeirah Messilah Beach Hotel & Spa
3.3 mi away
Millennium Hotel and Convention Centre Kuwait
Show Prices
Show Prices
Show Prices

Been to The Palms Beach Hotel and Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Palms Beach Hotel and Spa

Address: Al Ta'awon St. Road 25, Bida'a Area | PO Box 24079, Safat, Kuwait City 13101, Kuwait
Region: Kuwait > Kuwait City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#29 Luxury Hotel in Kuwait City
Price Range: £164 - £210 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Palms Beach Hotel and Spa 5*
Number of rooms: 128
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Southall Travel, Agoda, Expedia, TripOnline SA, Evoline ltd, 5viajes2012 S.L. and Cancelon so you can book your The Palms Beach Hotel and Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Palms Beach Hotel And Spa Kuwait/Kuwait City

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing