Had a terrible experience right from the start. Sent the wrong visa paper to immigration and let me stranded in the airport for an hour. Pick up cab was late. Didn't have a single vegetarian menu in the kitchen that boasted international cuisine. Pathetic Jacuzzi, ordinary rooms and furniture, and service was poor too. Reception were very rude and un-responsive most of the times.
Cab to nearby holiday Inn (pre-booked) got delayed by 45 minutes. Got dropped in a school van kind of a vehicle. Just to reach your room from the reception you'll have to walk a mile. The keys didn't work most of the times. Noisy as well,
Only saving grace was the complimentary beach club access and swimming pools. Nice beach view from the hotel and the gym and pools are good. Even that can't save a hotel that is below par in the essentials.
And most importantly, too expensive, for what they provide.
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- Also Known As:
- The Palms Beach Hotel And Spa Kuwait/Kuwait City