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“Excellent Service All around - Well done!!!”
Review of Holiday Inn Kuwait

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Holiday Inn Kuwait
Ranked #10 of 70 Hotels in Kuwait City
Certificate of Excellence
Reviewed 3 June 2014

I visit Kuwait very often on business and I have been a regular at the Holiday Inn Salmiya since 2009. At times I stay at the hotel for weeks. Although I have tried other hotels (International chains) in Kuwait I only feel at home at the Holiday Inn Salmiya.

For the last few years I got to know some of the staff by their names. Hence I feel it is about time and only fair to give credit when credit is due and thank them for exceeding my expectations every time without fail.

Christine and Kris at reception always welcome guests with heartily smiles and will endeavor to make the check-in process as smooth as possible. And Mena has always been very courteous and exceptionally helpful.

Hiba has recently joined and added even more warmth to the front desk/customer service as she really made me feel valued.

Shoukri as always goes out of his way to ensure that every guest is as comfortable as possible. He has personally attended to my needs on numerous occasions. His manners and professionalism are really second to none. You just have to meet him and you will see for yourself.

Shamekh and Ravi genuinely offers their help and are ready to swiftly attend to guests needs.

I would like also to thank Simon the FMB manager for his exceptional attention to every detail. Simon is always available to insure that the service is at the highest of standards and sincerely asks for feedbacks from guests to insure the smallest culinary desire is catered for. I was fortunate enough to speak to him on few occasions, his professionalism stands out and simply outstanding. I have even shared with Simon few ideas on couple of instances and I was surprised to see that he has taken them into consideration.

I am certain that everyone in the team is equally professional as it takes a small army to run a hotel at this excellent standard.
Thank you all for making me feel at home every time.
Whether in Kuwait on business or pleasure, I strongly recommend the Holiday In Salmyia.

Cheers

Room Tip: All rooms that I have stayed in are comfy and all have free wifi. pillows are soft though. if you pr...
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  • Stayed: May 2014, travelled on business
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1  Thank Karaki-w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnSalmiyah, Manager at Holiday Inn Kuwait, responded to this reviewResponded 7 June 2014

Dear Karaki-w,

Thank you for your review on our Hotel. We appreciate having feedback from our guest and services. We will forward your comments to our colleagues. Thank you again and look forward to your next visit with us.

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294 - 300 of 446 reviews

Reviewed 29 May 2014 via mobile

the hotel is quite clean and ok to stay there. when you are hungry in the afternoon and you don't want to sit alone in your room it will be hard to get something.
but for the price and as it's a holiday inn nothing to complain...

  • Stayed: May 2014
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Thank Gundaccar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnSalmiyah, Manager at Holiday Inn Kuwait, responded to this reviewResponded 7 June 2014

Dear Gundaccar,

Thank you for your review of our Hotel. Besides our 24/7 room service, we also house 7 restaurants, offering Indian, Lebanese, Chinese, Japanese, American, an International Buffet and a Lobby restaurant, serving lunch and dinner.

We do appreciate your next visit with us to experience our vast Food and Beverage facilities.

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Reviewed 12 May 2014

You will not need anything outside the hotel, neat clean premises, all kind of facilities, many restaurants and my lovely speciality is Sakura, the best suchi place in whole of kuwat
Above all friendly staff makes you feel at home

  • Stayed: May 2014, travelled on business
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Thank ahmed f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnSalmiyah, Manager at Holiday Inn Kuwait, responded to this reviewResponded 27 May 2014

Dear ahmed f,

Thank you for your review. We are glad that you enjoyed our Japanese Sushi Bar. We look forward to your next visit.

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Reviewed 11 May 2014

Great hotel. Has extensive gym but is a favourite of the locals so gets very busy. I received an upgrade but on the first floor overlooking the pool. Felt like everyone outside could seenin to my room - true or not. Great service and convenient.

  • Stayed: May 2014, travelled on business
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Thank Myshelbyford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnSalmiyah, Manager at Holiday Inn Kuwait, responded to this reviewResponded 27 May 2014

Dear Myshelbyford,

Thank you for your feedback of our Hotel on tripadvisor.com. Rest assured that our Hotel room windows are tinted. We do look forward to your next visit with us.

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Reviewed 2 May 2014

I've been here sincd a week till now can easily recommend it to others travellers.
Although am at the one located in Salmeya, going to Kuwait city every morning is quite easy if traffic is not awfully jammed. The hotel is kind of luxurious, has got all what you need to enjoy a pleasureful stay, even if it's a long one.
The only thing am not liking over here is the fact that the pool is too small for such a huge hotel and such a big number of rooms and guests. They definately need to enlarge it. However, the gym is quite a nice alternative to the small swimming pool, acceptably big and well equipped.
Hospitality is an undeniable strength here, indeed.

  • Stayed: April 2014, travelled on business
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Thank Karim G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnSalmiyah, Manager at Holiday Inn Kuwait, responded to this reviewResponded 6 May 2014

Dear Karim G,

Thank you for the wonderful comments that you wrote about us on tripadvisor.com. We are glad that you enjoyed your stay with us. We look forward to your next visit with us.

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Reviewed 26 April 2014

I think this is a really good hotel. For the price and the location. Give the 'Grill' bar a miss, the food was poor, but the indian restaurant is very good and the lunch buffet was gorgeous. The executive rooms are excellent and the staff are so attentive. Unusual for the middle east. I really enjoyed my stay. It is definitely in the posh area of Kuwait. The pool and health club are excellent. The air conditioning however is noisy at night. One word of warning though, very worryingly there are literally HUNDREDS of expended syringes in the car park just at the front of the hotel...so if you're walking to the marina across the carriageway (i.e. the sea for a stroll) you need to be VERY CAREFUL where you tread. Put simply, it is not the hotel's fault and neither is it (I am convinced) that Kuwait has a big heroin problem. The issue is I feel, is GOLD's GYM which is next door. I can only think that body builders are injecting steroids and then chucking their syringes out into the car park. Not pleasant. I think its about time that the Kuwaiti authorities had a word with the gym to ask them a few questions...

Room Tip: Exec rooms are really nice but have noisy AC
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  • Stayed: April 2014, travelled on business
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Thank Matt K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnSalmiyah, Manager at Holiday Inn Kuwait, responded to this reviewResponded 29 April 2014

Dear Matt K,

Thank you for taking the time to write about us. We do take into consideration comments given to us by our guest. The feedback about our Rib Eye Steak house will be looked into. We do look forward to your next vist with us.

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Reviewed 17 April 2014 via mobile

The Holiday Inn Salmiya is located in the upscale Salmiya disteict of the city. The hotel has great views of the Persian gulf, an excellent fitness center, wonderful restaurants (Sushi, steak house, chinese, Lebanese, and Indian). The rooms are spacious and clean. Great value and excellent customer service. Within walking district to shopping and entertainment.

  • Stayed: April 2014
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Thank FrankTSV T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnSalmiyah, Manager at Holiday Inn Kuwait, responded to this reviewResponded 29 April 2014

Dear FrankTSV T,

We are glad that you enjoyed your stay and the services provided by our Hotel. We look forward to your next visit with us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Kuwait

Address: Hamad Mubarek Street Bldg 140, Kuwait City 22003, Kuwait
Phone Number:
Region: Kuwait > Kuwait City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Spa Hotel in Kuwait City
#8 Business Hotel in Kuwait City
#10 Luxury Hotel in Kuwait City
Price Range: £154 - £210 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Kuwait 4*
Number of rooms: 189
Official Description (provided by the hotel):
Modern, beachfront hotel with 6 splendid restaurants located in Kuwait's buzzing shopping district In the heart of Kuwait City overlooking the Arabian Gulf, the Holiday Inn(R) Kuwait - Salmiyah hotel is perfectly located for business and leisure. After a 25-minute complimentary shuttle ride from Kuwait International Airport, you can stroll along the Gulf road or walk to the near shopping malls. If you are in Kuwait on business, complimentary Wi-Fi and a Business Center means you can get work done fast, leaving plenty of time to relax. Thanks to 22 conference rooms, two stunning ballrooms and extensive free parking, the hotel is one of the best meeting and event venues in Kuwait. Need transport to Kuwait International Fair exhibition center or Kuwait's banking district? Ask the Concierge at any time of day or night. With themed buffets, live cooking and private dining rooms, our seven international restaurants let you dine around the world without leaving the hotel. Leisure guests enjoy the family-friendly atmosphere - and the fact that children aged 12 and under stay and dine free. Kids can play at the Rainbow Kids' Club while parents relax in the outdoor swimming pool or work out in the high-tech Fitness Center. Modern facilities, relaxing rooms & suits offering sweeping & spectacular views of the Gulf Road and a location in the bustling Salmiyah district of Kuwait means we offer something for every guest - a 4 stars hotel with 5 stars services. Hotel Internet Feature High-speed Wi-Fi is complimentary and consistent in all rooms and public areas. Just one of the reasons business and leisure guests return year after year to the Holiday Inn Kuwait - Salmiyah hotel. Hotel services & Amenities • individually controlled air conditioning and heating • Connecting rooms • Interactive LCD screens • Mini Bar • Coffee and tea making facilities • In room electronic safe • Free airport pick up and drop off • Business Center • Banquets & Meetings • Disabled Access • 6 Fine Dining on Site and one cafe shop • flower shop • laundry service • 24 room service • ATM machine • 24 hours Fitness Center • Beach Access • Kids Rainbow Club • Free High Speed wireless Internet • Outdoor Pool • Iron with ironing board In executive floor rooms. • Hairdryer • Electricity: 220 volts • Smoke detector and sprinklers • Complimentary newspaper • Car Rental Service • Valet Parking ... more   less 
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Also Known As:
Holiday Inn Kuwait Hotel Kuwait City
Holiday Inn Kuwait City
Kuwait City Holiday Inn
Holiday Inn Kuwait Kuwait City

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