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“It's a resort within Kuwait@” 4 of 5 bubbles
Review of Hilton Kuwait Resort

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Hilton Kuwait Resort
Ranked #10 of 69 Hotels in Kuwait City
Certificate of Excellence
Level Contributor
56 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
“It's a resort within Kuwait@”
4 of 5 bubbles Reviewed 9 May 2014 via mobile

A quick getaway from Kuwait hurried monotonous life...

The resort is powerpacked with solitude and group activities. ...

A pretty prefect getaway with complete facilities to live your live very much individually. ...

The kitchenette and the beach completes the perfect setting. ..

Staff r very warm and humble. ..but room service really is very very bad as it takes atleast 2 hours to get anything to your doorstep. ..

I realised that mostly no one orders room service in Hilton

  • Stayed June 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Kilimates
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hiltonkw, General Manager at Hilton Kuwait Resort, responded to this review, 12 May 2014
Dear Mr. Kilimates,

Thank you for posting your views on Trip Advisor and for sharing your experience with us.

We have taken note of your positive remarks about the hotel facilities and amenities, room feature and the level of hospitality that our team has provided you during your stay.

We sincerely apologize if you were disappointed with our in-room delivery services and we have already shared your comment with our Food & Beverage Service Manager to improve the service.

Guest satisfaction is our top priority and we hope we can soon welcome you back at our property in the future.

Best regards,

Ziad Tantawi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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601 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (115)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Spanish first
  • Any
English first
Abu Dhabi, United Arab Emirates
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 8 May 2014

This is quite an old hotel and the villas have old furniture in them. It also seems that some villas are private as people have brought in their own furniture which is strange for a hotel.

Having the beach was nice but you cant really swim in it because the water is murky and not really clean.

The gym and pool were nice but usually have a lot of kids in it. There is a starbucks and pizza express there which was nice.

Room Tip: Stay in kuwait city - nothing to see here.
See more room tips
  • Stayed June 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank haythamaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hiltonkw, General Manager at Hilton Kuwait Resort, responded to this review, 12 May 2014
Dear Mr. Haythamaj,

Thank you for posting your views on Trip Advisor and for sharing your experience with us.

We have taken note of your dissatisfaction regarding furniture in the villas and cleanliness of the sea water.

We would like to share with you that we already have a plan in place to upgrade our furniture in chalet & villa units. We trust that once it is completed, you will notice the improvement and will also create a positive impact from our guests.

Your positive remark about the gym and pool was also shared with our Recreation team.

Mr. Haythamaj, your views are highly appreciated. Thank you for taking time to share your thoughts with us and we hope we can soon welcome you back at our property in the future.

Best regards,

Ziad Tantawi
General Manager
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Amman, Jordan
1 review
5 of 5 bubbles Reviewed 6 May 2014 via mobile

I have stayed in hilton kuwait in my short stay last month...i didn't need to go out of the hotel, amazing property...variety of restaurants....all the facilities needed especially the relaxing atmosphere at the spa....i stayed in a studio which was perfect for me with this amazing wide view over the arabian gulf...if i came back to kuwait am so going to stay in hilton again :)

Stayed April 2014, travelled solo
Helpful?
Thank Fatima O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hiltonkw, General Manager at Hilton Kuwait Resort, responded to this review, 8 May 2014
Dear Ms. Fatima O,

It was a pleasure having you with us at Hilton Kuwait Resort and thank you for posting your positive reviews on Trip Advisor.

We are delighted to know you were satisfied with the hotel facilities, room features and restaurants.

We are also happy to learn that you enjoyed your stay with us & you would come and visit us again in the future.

Thank you once again Ms. Fatima O and we are looking forward to welcome you at our property in the near future.

Best regards,

Ziad Tantawi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Salmiyah, Kuwait
1 review
5 of 5 bubbles Reviewed 4 May 2014

I was looking at different hotels to spend a quiet and relaxing weekend with my wife away from all the stress of work and ended up booking Hilton Kuwait Resort which is no regret.
The different options offered by the reservations team made it a lot easier to choose which hotel I will be choosing as they offered different types of accommodation with different room decoration and meal options and decided to go for a sea view room with dinner included for the first night as there was a lot to sea in the surrounding area from restaurants that I wanted to explore with the wifey. Once we arrived to my surprise the room was setup with some amenities as the hotel staff had anticipated how important it was to give my wife a surprise. The room had a beautiful view of the ocean and was fresh and clean. Security is a serious matter in this hotel, every part if it had a designated security man, however too many youngsters around were giving them a hard time and were a disturbance sometimes.
After we put our bags we headed down for dinner for one of the best BBQ buffets I have ever had in Kuwait. The food had a lot of verity and both the service and atmosphere was brilliant.
Spending all day the next day at the pool and beach was just what I needed to forget all the stress from a long week at work.
It is a place to definitely recommend and will be visiting again. Thank you for a wonderful stay

  • Stayed April 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bitaros
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hiltonkw, General Manager at Hilton Kuwait Resort, responded to this review, 5 May 2014
Dear Mr. Bitaros,

Thank you for posting and sharing your reviews on Trip Advisor with regard to your stay at Hilton Kuwait Resort.

Your positive comments about the hotel facilities, reservation & security team, room feature, food and restaurants have been noted; we have also shared your remarks with all concerned departments.

It is truly an inspiration to have received such feedback from our valued guests, which enable us to strive hard and deliver our commitment of providing 100% satisfaction.

We highly appreciate the time you have taken to share your thoughts with us. Thank you once again Mr. BItaros and we are looking forward to welcome you and your family at our property in the near future.

Best regards,

Ziad Tantawi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Salmiyah, Kuwait
2 reviews
4 of 5 bubbles Reviewed 4 May 2014

Hilton Kuwait Resort has an amazing option list when it comes to sea facing villas. For a young family like ours, its a perfect getaway after a hectic week. The amenities are readily accessible and staff is very courteous. Three Cheers

  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Munawar N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hiltonkw, General Manager at Hilton Kuwait Resort, responded to this review, 5 May 2014
Dear Ms. MunawarN,

Thank you for sharing your review on Trip Advisor regarding your recent visit at Hilton Kuwait Resort.

It is our pleasure to know you and your family had a great stay at one of our villas; we also noted your positive remarks about the amenities and services provided by our staffs. We will definitely
share your comment with them and let them know you recognize their services.

We are looking forward to welcoming you back at our property in the future. Thank you once again for your valuable thoughts.

Best regards,

Ziad Tantawi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuwait City, Kuwait
1 review
5 of 5 bubbles Reviewed 3 May 2014

Living 5 minutes away from the hotel is an asset, as you can find 5 stars service & hospitality whenever you need it. Spending a week end with my family in one of the chalets became a family tradition at least twice a month. Their staff makes you feel welcomed from the moment they answer the phone to make the booking till they greet you while you are leaving the resort wishing to see you again. I really love their bed and pillows as I can fall asleep in a minute & the breakfast variety is outstanding.

  • Stayed March 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Soad D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hiltonkw, General Manager at Hilton Kuwait Resort, responded to this review, 4 May 2014
Dear Mr. Soad D,

We are delighted to receive your feedback related to your experience at our Hilton Kuwait Resort.
This truly inspires us in delivering premium services, offers as we welcome you and your family at our property.

We are glad you were satisfied with the facilities as well as the welcoming approach of our staffs. We will definitely share your comments with our teams to let them know you appreciated their services.

Thank you once again for your valuable feedback and we are looking forward to welcoming you back at our resort in the future.

Best regards,

Ziad Tantawi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuwait
Level Contributor
187 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
3 of 5 bubbles Reviewed 3 May 2014 via mobile

The resort itself has beautiful beaches and would be lovely if it wasn't packed with noisy, dirty (litter everywhere) rabble; mainly large groups of noisy boys and young men who mill around loudly in public areas. The noise travels between rooms and continues late into the night. Empty Starbucks containers are found discarded all over the place and cigarette butts line the corridors. The resort would be a pleasant, peaceful escape if it wasn't for them. Room prices are extremely high for very average rooms. One would expect a modicum of luxury for prices over $350.
Having said that, the situation is probably quite different on weekdays.

Stayed May 2014, travelled with friends
Helpful?
Thank ZiadR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hiltonkw, General Manager at Hilton Kuwait Resort, responded to this review, 4 May 2014
Dear Mr. ZiadR,

We would like to express our deepest gratitude for sharing your views with us which definitely help us improve our services and standards.

Your comment about the noise caused by young men has been noted and we are doing our utmost to control this type of guests on weekends while within the premises of the hotel. In addition, our security team is at all times assertive in ensuring the safety of our guests.

We have also shared your feedback with our Housekeeping Manager about cleanliness; this has been noted and to be improved as appropriate.

Your feedback is vital to us and rest assured we will take them into consideration to further improve some areas which are below our guests’ expectations.

Thank you Mr. ZiadR for your kind remarks and we are looking forward to welcoming you back at Hilton Kuwait Resort.

Best regards,

Ziad Tantawi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Kuwait Resort

Property: Hilton Kuwait Resort
Address: P.O. Box 7887 Fahaheel | Mangaf, Kuwait City 64009, Kuwait
Phone Number:
Region: Kuwait > Kuwait City
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Kuwait City
#4 On the Beach Hotel in Kuwait City
#4 Family Hotel in Kuwait City
#7 Spa Hotel in Kuwait City
#10 Luxury Hotel in Kuwait City
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Hilton Kuwait Resort 5*
Number of rooms: 350
Official Description (provided by the hotel):
The Hilton Kuwait Resort boasts 1.6 kilometers of sun-kissed, white sandy beaches and 250,000 square meters of gorgeous landscaped grounds. Whether staying for business or leisure, the Hilton Lifestyle Health Club and world class Spa provide the opportunity to unwind. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Expedia, Ebookers, Hotels.com and Odigeo so you can book your Hilton Kuwait Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Kuwait Hotel Kuwait City
Hilton Safat
Kuwait City Hilton
Hilton Kuwait Resort Kuwait City

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