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Copthorne Kuwait City
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Reviews (402)
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All reviewsholiday innbusiness tripmr princebusiness hotelnice hotelreception teamvery comfortable staywalking distancenice foodexcellent servicecoffee shopgreat hospitalitychecking outhealth clubnon smokingsea viewexcellent stay
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Reviewed 26 March 2013

Super Location, great staff and wonderful large furnished rooms. Good choice of dining options and very good service in all departments. Will definitely stay here again on future visits. The airport transfer service is complimentary and regular on the hour every hour. Front desk made me feel welcome and check out was smooth and efficient. A well run hotel

Room Tip: Ask for high floor and sea view
  • Stayed: March 2013, travelled on business
    • Value
    • Location
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Thank Oscarwildetime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnDowntownQ8, General Manager at Copthorne Kuwait City, responded to this reviewResponded 1 April 2013

Dear Guest,

Thank you so much for your comment and review on our Hotel, Assuring you our best attention at all time.

Looking forward to see you soon again at our Hotel.

Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 March 2013

cool looking exterior but downhill from there

the service was fairly good but the delivery was poor

the suites are behind the elevator shaft, so of course you can hear both their ascent and descent

the same dirty crockery sat outside my door for my entire stay

the hotel driver I had one seemed no sense of direction and of course had no map or GPS, would just stop and ask for directions every few streets

the breakfast was a decent spread but the manager showed incredibly poor judgment when he opened this huge set of drapes directly above a table full of food, knocking food out of bowls and scattering whatever dust was caught in them

the rooms were decent, just seemed a bit dirty

Room Tip: do not accept room behind elevator
  • Stayed: February 2013, travelled on business
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1  Thank Sam S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnDowntownQ8, General Manager at Copthorne Kuwait City, responded to this reviewResponded 1 April 2013

Dear Guest,

Thank you so much for your comment and review on our hotel and assuring you our best attention at all time.

Looking forward to see you soon again at our Hotel.

Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 March 2013

We stayed here for one night, finalizing our trip through the Middle East. We used the free shuttle service provided by the hotel. This turned out to be a private limousine service. Kudos to Holiday Inn Downtown Kuwait!

Room: Clean and large rooms in a standard hotel layout. Nice view towards the sea. No complaints whatsoever.

Location: About 10 minute walk to the Souk Sharq mall and 15 minute walk to the Kuwait towards. Taxi’s plenty available and in our opinion not that bad in respect of negotiating fares.

Reception/Staff: Very friendly staff. Only can give compliments to everyone. Everyone treated you in a personal kind and professional way and that was much appreciated.

Breakfast: This turned out to be the best breakfast during our trip through the Middle East. A large selection of delicious dishes!

Overall: I can only recommend this hotel. The breakfast is super, the rooms are clean and most of all the friendly and professional staff gives this hotel that extra touch.

  • Stayed: February 2013, travelled as a couple
    • Location
    • Sleep Quality
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2  Thank Helsinki1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnDowntownQ8, General Manager at Copthorne Kuwait City, responded to this reviewResponded 1 April 2013

Dear Guest,

Thank you so much for your comment and review on our Hotel, Assuring you our best attention at all time.

Looking forward to see you soon again staying with us,

Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 March 2013

Well maintained and functional.
The food spread and quality in the buffets are excellent.
Location is very convenient.
Friendly Staff.
Health faciilities avaiable.
Overall a good Business or a family hotel.

  • Stayed: April 2012, travelled on business
    • Value
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    • Cleanliness
    • Service
1  Thank ravisarkar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnDowntownQ8, General Manager at Copthorne Kuwait City, responded to this reviewResponded 23 March 2013

Dear Guest,

Thank you so much and appreciate your nice review on our Hotel and looking forward to stay again with us in our Hotel.

Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 March 2013

This is my second stay in this hotel, and I would not chosen this had my first one been seriously unpleasant.

But then, the adjective is seriously. No doubt the hotel is typical business-class like,- functional and formal. The rooms are also clean and cleverly organized. However, the location is a let-down, if you go by location. And so, the 'Downtown' tag is a tad misleading. However, it is in the city itself. So, there should be no complaint, unless of course you came for shopping.

The serious let-down is the courtesy, or lack of, from the restaurant during breakfast. But for this and the location itself, all others are positives for business visitors to Kuwait.

  • Stayed: February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank praveenvelath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnDowntownQ8, General Manager at Copthorne Kuwait City, responded to this reviewResponded 23 March 2013

Dear Guest,

Thank you so much for your review on our Hotel, The Holiday Inn Downtown is located in the heart of the Kuwait City where you can find a lots of surrounded attractions and places to visit and discover such as Sharq Mall which is 5 mnts walking distance from our Hotel, Souq Mubarakeya where you can shop traditional antiques and much more places like Kuwait towers ..etc,

Looking forward to stay again with us and assuring you our best attention at all time.

Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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