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“Very good service, clean and convenient”
Review of Holiday Downtown

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Holiday Downtown
Ranked #18 of 69 Hotels in Kuwait City
Certificate of Excellence
Cairo
Level Contributor
3 reviews
“Very good service, clean and convenient”
Reviewed 17 September 2013

I am staying in Holiday inn for business and it is really convenient with great support from all the staff starting by picking up at the airport and moving all the way to check out and dropping you off at the airport, great service and clean hotel is all what you are asking for in a business trip.

Room Tip: Non-smokers floors are the best
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  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank YooFoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnDowntownQ8, General Manager at Holiday Downtown, responded to this review, 18 September 2013
Dear Guest,

Thank you so much for taking time in reviewing our hotel, your comment and review are so important to us.

We assure you our best attention at all time and looking forward to see you soon again staying with us,

Many Thanks,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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369 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (67)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Turkish first
  • Any
English first
Level Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 16 September 2013

This hotel is an example of how the holiday Inn chain can offer you all what you need without the extravaganza of five star hotels. Clean spacious rooms with a nice comfortable desk for business travelers. Full breakfast to start a good day on strong feet. Free Wifi which is an added bonus for your internet needs. Also, the hotel has a very good location in the heart of Kuwait so every part of Kuwait is a few minutes drive. The location as well is a walking distance (weather permitting) from Alshark mall and plaza where you can do shopping, or just go for coffee. A tip for smokers, the windows in the rooms can be opened which is an excellent advantage for a smoker to change the air in the room between cigarettes.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Isakka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnDowntownQ8, General Manager at Holiday Downtown, responded to this review, 17 September 2013
Dear Guest,

Thank you so much for taking time in reviewing our hotel, your review and comments are so important to us.

We are so glad that you had an excellent stay with us and we assure you our best attention at all time

Looking forward to see you soon staying again with us

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
172 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
Reviewed 5 September 2013 via mobile

I spent two nights here and this hotel exceeded my expectations. Great room, very well appointed. A very comfortable bed. The pool even though indoors is excellent. The gym has lots of equipment and even though it was busy, there was no waiting to get on equipment. The Downtown Restaurant was a typical buffet Restaurant but there were 2 other Restaurants to use and get away from the buffet effect.

Stayed September 2013, travelled on business
Helpful?
1 Thank William C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnDowntownQ8, General Manager at Holiday Downtown, responded to this review, 9 September 2013
Dear Guest,

Thank you so much for taking time in reviewing our hotel, we appreciate your comments and we are looking forward to have you staying again with us.

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 September 2013

Hotel Holiday Inn, downtown where i stayed two times in a year gives me good experience of staying with lot of variety of food and breakfast. Also they provide you VISA to enter in kuwait prior to your travel...and its amazing when they provide daily Hotel taxi service for drop and pickup in the city FREE.....

Room Tip: Higher floor rooms are very good...
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  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sandeep_Deore_1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnDowntownQ8, General Manager at Holiday Downtown, responded to this review, 10 September 2013
Dear Guest,

Thank you for taking time in reviewing our hotel, however.
your comments are so important to us and we are looking forward to have again staying with us

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 September 2013

I visited Kuwait on a four-day business trip and stayed at this hotel for the duration. The hotel is very central and well serviced and cared for considering its age. The rooms are very comfortable, spotlessly clean and well equipped for the business traveller. The staff were also very friendly, courteous and attentive to all my needs.

The breakfasts were complementary and had a very good basic buffet selection. There is a selection of restaurants for day and evening dining although all seem to operate the same A la Carte menu. The one visit I made to the Italian was somewhat of a disaster with food barely warm, not freshly prepared from the A la Carte menu. It was also the smoking section of the main restaurant which I found most displeasing.

The hotel provided a courteous and prompt airport car transfer service.

Room Tip: All rooms are of a consistently good standard. You can opt for a premier room at a premium price on...
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  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Trevor D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnDowntownQ8, General Manager at Holiday Downtown, responded to this review, 11 September 2013
Dear Guest,

Thank you so much for taking time in reviewing our hotel, however.
Your review and comments are so important to us and regarding the smoking in IL Centro restaurant, A decision have taken by the general manager of the hotel that starting from 8th of Sept. the restaurant will be non smoking environment.

We are looking forward to see you soon staying again with us and assuring you our best attention at all time

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bengaluru, India
Level Contributor
25 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 2 September 2013

Used the Holiday Inn Kuwait Downtown, during my last business visit to Kuwait and this is an excellent hotel in a central location. I found the staff very friendly, the room comfortable and very clean with the necessary facilities.

There was some issue with Internet and was unable to use both the wi-fi and LAN for almost 5 -6 hrs which was a disappointment considering its a Holiday Inn. The breakfast was a good range but some personal care in checking with the customer on the options will be a good option.

The front office staff are really very friendly and guided me to thru the trip for all local shopping and even during my late night airport drop.

Kudos..!!! Please keep the GOOD WORK..

Room Tip: Rooms on the 16th floor and above are really good and without any noise.
See more room tips
  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank anilappanna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnDowntownQ8, General Manager at Holiday Downtown, responded to this review, 10 September 2013
Dear Guest,

Thank you for taking time in reviewing our Hotel, your review and comments are so important to us and well be taken in consideration,

Assuring you our best attention at all time and looking forward to see you soon again staying with us

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuwait City, Kuwait
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 August 2013

I stayed for five nights in this hotel during a business trip , and to be honest it exceeded my expectations , rooms are spacious , clean , staffs are very friendly in reception , a well equipped gym ...., breakfast was good .. for sure ill stay here again and i will tell to my colleagues and friends my excellent stays..

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Richard James M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnDowntownQ8, General Manager at Holiday Downtown, responded to this review, 29 August 2013
Dear Guest,

Thank you so much for taking time in reviewing our Hotel and we appreciate your review and we assure you our best attention at all time

Looking forward to see you soon again staying with us

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Downtown

Property: Holiday Downtown
Address: Abdulla Al Ahmed Street | Dasman, P.O Box 22604, Kuwait City 13087, Kuwait
Region: Kuwait > Kuwait City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Business Hotel in Kuwait City
#16 Luxury Hotel in Kuwait City
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Holiday Downtown 4*
Number of rooms: 169
Official Description (provided by the hotel):
I Enjoy great service in the vibrant heart of Kuwait city center at the sleek Holiday-Downtown hotel.A towering high-rise in Kuwait's thriving business district, Holiday Downtown is easily reached via our complimentary shuttle from Kuwait International Airport, 18km away. Our Fitness Inn Center and pool afford sweeping views across the Arabian Gulf and Kuwait City. Tantalize your taste buds with our restaurants (Downtown International cuisine,Enjoy,The Square Cafe & Restaurant and ) .Choose a stylish Executive room or Suite at Holiday-Downtown to enjoy access to our exclusive Executive Lounge. We offer function space for up to 400 people in our 3 elegant ballrooms and 7 high-tech meeting rooms and there's plenty of complimentary parking for your guests. It's just a short stroll from the hotel to meetings at government offices and leading city center businesses.Head to the enormous Sharq Mall next to the hotel for some serious retail therapy and the biggest in-mall food court in Kuwait. There's even a huge artificial lake behind the mall, where you can hire jet skis and small motor boats.Plan your day with complimentary wireless Internet in Holiday-Downtown's chic marble Lobby, also home to a boutique gift shop and cafe. Massage treatments in our extensive Fitness Center mean you can wind down after a day's business or sightseeing. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Agoda, Southall Travel, TripOnline SA, Traveltool, S.L.U., Evoline ltd, HotelQuickly and Cancelon so you can book your Holiday Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Kuwait Downtown Hotel Kuwait City
Holiday Inn Kuwait City
Kuwait City Holiday Inn
Holiday Downtown Kuwait/Kuwait City

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