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“Misleading first impressions”
Review of Holiday Downtown

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Holiday Downtown
Ranked #18 of 70 Hotels in Kuwait City
Certificate of Excellence
Reviewed 5 June 2014

With so many fine hotels in the Gulf you could be easily put off arriving here. Don't be. Superbly attentive staff make your stay very good indeed. This is a business hotel so don't bring the family, but as a hotel to use for coming and going to your place of business it works well. The bedrooms are clean spacious and comfortable, the laundry efficient, the location good and it's well priced. The only awkward feature is the very narrow approach from the street which at busy times can cause a slight delay. It's amazing how good staff can make or break a hotel and they certainly make this one.

Stayed: June 2014, travelled on business
1  Thank RichardPurley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnDowntownQ8, General Manager at Holiday Downtown, responded to this reviewResponded 10 June 2014

Dear Mr. Richard Purley,

Thank you so much for taking the time to write about your stay with us, we very much appreciate you

praising our hotel and colleagues.

This is exactly what Holiday Inn Kuwait Downtown team believes in, we will be proud to pass your kind

words to our team, this is something our colleagues take great pride in.

Thanks for staying with us,

Looking forward to see you soon

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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205 - 211 of 375 reviews

Reviewed 3 June 2014 via mobile

Holiday Inn is a nice respite from the hustle and bustle. Nice food at Diwan restaurant. Loved the 24 hour health club...it has everything you need and more.
I bought the wrong adapter for charging my stuff, and they provided me with one, so it gets a tick from me!

Stayed: June 2014
1  Thank Theinfielder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnDowntownQ8, General Manager at Holiday Downtown, responded to this reviewResponded 4 June 2014

Dear Guest,

Thank you so much for your review of our hotel, we appreciate and value your comments.

Assuring you our best attention at all time.

Looking forward to see you soon staying with us,

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 June 2014

Comfortable hotel, excellent breakfast, very friendly staff. Conveniently located for business. Very good gym. Indoor pool. Rooms not most modern, but very decent.You get coffee and your newspaper to your room + robe + slippers

  • Stayed: May 2014, travelled on business
    • Value
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Review collected in partnership with this hotel
1  Thank TJO1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnDowntownQ8, General Manager at Holiday Downtown, responded to this reviewResponded 4 June 2014

Dear Guest,

Thank you so much for choosing Holiday Inn Kuwait Downtown to stay in, we appreciate your review of our hotel, it’s really nice to hear that you had a nice stay with us, this is our aim and ambition towards all our guests

Assuring you our best attention at all time and looking forward to see you soon staying with us,

Sincerely,

Report response as inappropriate
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Reviewed 31 May 2014

Very nice hotel, good facilities and very friendly and helpful staff.
The rooms are clean and of a good size. The food in the hotel was of a good standard and the selection was good. I would highly recommend

  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Cro1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnDowntownQ8, General Manager at Holiday Downtown, responded to this reviewResponded 1 June 2014

Dear Guest,

To have an excellent stay with us is the only aim we wish to have for every guest, we appreciate your comment and review and assuring you our best attention and quality of service at all time.

Thank you for choosing Holiday Inn Kuwait Downtown and looking forward to see you soon,

Holiday Inn ... Your Stay ... Your Way.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 May 2014 via mobile

The hotel is located in the middle of Kuwait city in a quite area 10 to 15 minutes away by walk from the traditional shops (souq Al mbarkya) and 10 minutes from the Avenue mall.
The hotel staff are nice and friendly and the hotel spa is good.
I can say that I really have enjoyed my stay in Holiday Inn.

  • Stayed: May 2014
    • Value
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1  Thank Khalid78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnDowntownQ8, General Manager at Holiday Downtown, responded to this reviewResponded 22 May 2014

Dear Mr. Khaled,

Thank you so much for choosing Holiday Inn Kuwait Downtown to stay in, We appreciate your comments and review of our hotel, we are so proud to know that you liked our facilities and your stay with us.

Assuring you our best attention at all time and looking forward to see you soon staying with us.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 May 2014

It was good but its situation for business is little bit far from other business areas. Salmiya, Rai Etc, Staff was good and also the breakfast acceptable with vey kind service. In Kuwait is difficult to find good hotel with price range, and this for my experience has been the best ever in Kuwait.

  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Juan M H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnDowntownQ8, General Manager at Holiday Downtown, responded to this reviewResponded 10 May 2014

Dear Guest,

Thank you so much for choosing Holiday Inn Kuwait Downtown to stay in, We appreciate your review of our hotel, it’s nice to hear that you liked your stay with us, you liked our service our breakfast, this is something our staff feel pride in.
Assuring you our best attention and quality of service at all time and we look forward to see you soon.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 April 2014 via mobile

I stayed there for s week doing a business in Kuwait. My impression wasy stay would s good one. Rooms lack basic things s guest needs. AC was noisy and using telephone to make call was a weird experience. More work should be made on making the rooms more comfortable

Stayed: April 2014, travelled on business
1  Thank mtarabay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnDowntownQ8, General Manager at Holiday Downtown, responded to this reviewResponded 28 April 2014

Dear Sir,

Thank you so much for choosing Holiday Inn Kuwait Downtown to stay in, and thanks for your review of our hotel, your comments are so important to us.

Assuring you our best attention at all time and looking forward to see you soon staying with us.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Downtown

Address: Abdulla Al Ahmed Street | Dasman, P.O Box 22604, Kuwait City 13087, Kuwait
Region: Kuwait > Kuwait City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Business Hotel in Kuwait City
#16 Luxury Hotel in Kuwait City
Price Range: £112 - £187 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Downtown 4*
Number of rooms: 169
Official Description (provided by the hotel):
I Enjoy great service in the vibrant heart of Kuwait city center at the sleek Holiday-Downtown hotel.A towering high-rise in Kuwait's thriving business district, Holiday Downtown is easily reached via our complimentary shuttle from Kuwait International Airport, 18km away. Our Fitness Inn Center and pool afford sweeping views across the Arabian Gulf and Kuwait City. Tantalize your taste buds with our restaurants (Downtown International cuisine,Enjoy,The Square Cafe & Restaurant and ) .Choose a stylish Executive room or Suite at Holiday-Downtown to enjoy access to our exclusive Executive Lounge. We offer function space for up to 400 people in our 3 elegant ballrooms and 7 high-tech meeting rooms and there's plenty of complimentary parking for your guests. It's just a short stroll from the hotel to meetings at government offices and leading city center businesses.Head to the enormous Sharq Mall next to the hotel for some serious retail therapy and the biggest in-mall food court in Kuwait. There's even a huge artificial lake behind the mall, where you can hire jet skis and small motor boats.Plan your day with complimentary wireless Internet in Holiday-Downtown's chic marble Lobby, also home to a boutique gift shop and cafe. Massage treatments in our extensive Fitness Center mean you can wind down after a day's business or sightseeing. ... more   less 
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Also Known As:
Holiday Inn Kuwait Downtown Hotel Kuwait City
Holiday Inn Kuwait City
Kuwait City Holiday Inn
Holiday Downtown Kuwait/Kuwait City

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