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“The perfect getaway from reality”
Review of Le Gray Beirut

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Le Gray Beirut
Ranked #1 of 113 Hotels in Beirut
Reviewed 13 July 2014

From the moment you enter the hotel, you feel at home, and right smack in the lap of luxury...not a stuffy or uptight place. You feel so comfortable and at ease in the atmosphere. The rooms are fully equipped to make your stay perfect...all the amenities were amazing. And most importantly...CLEAN ROOM....pristine.

The spa was fabulous. People very helpful and patient and really good at their jobs. Actually all the hotel employees I came in contact with we're fabulous and would bend over backwards to make my stay perfection.

The restaurants are great too. Breakfast buffet was delicious and all fresh. The only thing I would say was a bit bothersome was the smell of the floor outside my room....smelled really funky...other than that, everything was perfect!

I definitely recommend this hotel to anyone and everyone and I cannot wait to stay there again!!

  • Stayed: May 2014, travelled solo
    • Value
    • Sleep Quality
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Thank Vchatila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RitaCSaad, PR and Marketing Manager at Le Gray Beirut, responded to this reviewResponded 15 July 2014

Dear Vivecca Chatila,

Thank you for taking the time to post your review on our Tripadvisor page.

I was thrilled to hear that you enjoyed your stay at Le Gray, Beirut and had the opportunity to sample our restaurants and spa services. We constantly strive to offer our guests the highest service standards whilst making them feel at home. Knowing that we were able to satisfy your needs and expectations is like music to our ears!

I personally look forward to welcoming you back in the near future.

Kind regards,

Rita C. Saad
PR and Marketing Manager

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400 - 406 of 638 reviews

Reviewed 12 July 2014

I stayed overnight at this hotel in May 2014 on a business trip. The location was very central and perfect for walking around. The room was spacious and very clean and tidy. The bathroom as a very good size with separate shower and bath. Hotel staff was very polite and accommodating. Would recommend.

  • Stayed: May 2014, travelled on business
    • Value
    • Sleep Quality
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Thank CoxieandBaggy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RitaCSaad, PR and Marketing Manager at Le Gray Beirut, responded to this reviewResponded 15 July 2014

Dear Coxie and Baggy

Thank you for taking the time to post on the Le Gray, Beirut Tripadvisor page.

I was delighted to hear that you had a comfortable stay with us and liked the location of the hotel as well as the room facilities.

The team was most encouraged by your positive words and we all look forward to your next visit.

Kind regards,

Rita C. Saad
PR and Marketing Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2014

Great Location, Tasty quality food, so clean, Amazing pool at the rooftop even it is a bit small,
for overall we enjoyed our weekend despite few small issues at our arrival, where i have insisted for a deluxe room with a balcony and i have insisted on the balcony, but the room reserved was without a balcony moreover the welcome letter in the room was written with a totally wrong name, it appears for another guest, finally the service was gentle so they moved us to a room with a balcony. but those little details defines a 5 stars hotel.

Room Tip: Cherry on the top bar not to miss..
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  • Stayed: May 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Elie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RitaCSaad, PR and Marketing Manager at Le Gray Beirut, responded to this reviewResponded 18 July 2014

Dear Elie M.,

Thank you for taking the time to post on our Tripadvisor page.

I was delighted to hear that you enjoyed your stay at Le Gray, Beirut particularly the location and the food at our restaurants and our rooftop pool.

I was sorry to hear there was some confusion regarding your room reservation which caused you an inconvenience upon check in. I know that the Front Office team were quick to respond by offering a double upgrade to a room with a balcony on the spot. The speed at which this took place meant the welcome card was not changed. My sincere apologies for this error.

I look forward to personally welcoming you back in the very near future.

Kind regards,
Rita C. Saad
PR and Marketing Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 July 2014

I just went there for dinner and later some drinks in 360 degree bar. The location of the hotel is very promising as it stood just next to the khus and the port. All the major clubs and bars are around the hotel if not they are in walking distance. The city is meant for party and they know how to do it properly. If you going out in night then you would want to start with Le Gray because their sense of hospitality begins the night perfectly.

Room Tip: try the bar 360 degrees
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  • Stayed: August 2013, travelled as a couple
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Thank devanshu_gangola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RitaCSaad, PR and Marketing Manager at Le Gray Beirut, responded to this reviewResponded 10 July 2014

Dear devanshu_gangola,

Thank you for taking the time to write a comment on our Tripadvisor page.

I was delighted to hear that your experience at our restaurant and bar was a positive one. We put great emphasis on offering outstanding customer service at all times, so to read that you felt our warm hospitality should be enjoyed as a precedent to a night out in Beirut, means the world to us.

We hope to welcome you back to Le Gray, Beirut in the very near future. Perhaps you will have the opportunity to try one of our rooms on your next visit.

Kind regards,

Rita C. Saad
PR and Marketing Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 June 2014

The rooms are beautiful, with original paintings mostly from the Middle East. My room had a wraparound terrace where I spent a lot of time in the gorgeous weather at the beginning of June. Nothing was lacking in the attention given by hotel personnel. The restaurant on the roof was pretty with plants and flowers but didn't really have much of a view. The neighborhood, newly rebuilt and still rebuilding after the war in the 1990s, had some luxury shops but not much streetlife. A great place to stay if you love good hotels, not so nice if you are looking for city life.

Room Tip: The more you pay, the nicer they are.
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  • Stayed: June 2014, travelled solo
    • Value
    • Location
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1  Thank Kjcolvard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RitaCSaad, PR and Marketing Manager at Le Gray Beirut, responded to this reviewResponded 13 June 2014

Dear Kjcolvard,

Thank you for taking the time to post on our Tripadvisor page following your recent stay.

I am thrilled to have read how much you enjoyed your room, particularly the wraparound terrace and the artwork. As a member of the Leading Hotels of the World, we continuously strive to meet the needs and expectations of our guests and it is most gratifying to know we were able to satisfy these.

I look forward to welcoming you back to Le Gray, Beirut in the very near future.

Kind regards,

Rita C. Saad
PR and Marketing Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 June 2014

This is an excellent place to stay - on business in my case. Service is particularly good - including important touches such as remembering guest names, in the restaurants too, and bringing extra fruit to the room. The cafe is excellent, if limited in its menu choices of Lebanese food. Breakfast is good too, in the 6th floor restaurant with nice outdoors seating. My only issue is that there is some local noise, and not just on weekend nights, but it is a price worth paying for the excellent central location.

  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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Thank Virginian18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RitaCSaad, PR and Marketing Manager at Le Gray Beirut, responded to this reviewResponded 4 June 2014

Dear Virginian18,

Thank you for the feedback you posted on our Tripadvisor page following your recent stay at Le Gray, Beirut.

It was wonderful to read such positive comments and I am thrilled that you enjoyed your experience with us. As a member of the Leading Hotels of the World Ltd., we continuously strive to offer exemplary levels of service. To know we were able to satisfy and exceed your expectations was most gratifying and has motivated the team.

I look forward to welcoming you back in the very near future.

Kind regards,

Rita Saad
PR and Marketing Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 June 2014

A conveniently located hotel in downtown Beirut in walking distance of the high end boutiques, cafés, bars of the Solidere area. The Corniche is easily reached on foot within 20 minutes. The rooms are big with all amenities, comfortable beds and great pressure shower. The staff will go out of their way to help you and make themselves available at your disposal. There is the Gordon bar at ground level serving simple, tasty international cuisine as well as cocktails and spirits. The Lebanese red wine from Bekaa valley is exceptional and definitely worth trying. All in all, a memorable experience that I'm hoping to repeat soon and Beirut itself a wonderful, open, hospitable and friendly city

Stayed: June 2014, travelled solo
Thank 777Devil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RitaCSaad, PR and Marketing Manager at Le Gray Beirut, responded to this reviewResponded 4 June 2014

Dear 777Devil,

Thank you for writing a review about your recent stay with us at Le Gray, Beirut.

We are delighted that you enjoyed many aspects of the hotel including the Downtown location, the room facilities and the friendliness of the staff.

By the sound of it, Lebanon left a positive impression so we certainly look forward to welcoming you back to the hotel very soon!

Kind regards,

Rita Saad
PR and Marketing Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Le Gray Beirut

Address: | Martyrs' Square, Central Beirut District, Beirut 1103, Lebanon
Region: Lebanon > Beirut
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Beirut
#1 Luxury Hotel in Beirut
#4 Romantic Hotel in Beirut
#14 Business Hotel in Beirut
Price Range: £234 - £503 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Le Gray Beirut 5*
Number of rooms: 103
Official Description (provided by the hotel):
Le Gray, one of the finest 5-star hotels in Beirut, has 103 contemporary rooms & suites. Many of them can be interconnected for those travelling together. The architecture by Australian Kevin Dash ensures all rooms and suites are soaked in Mediterranean sun, while the central floor-to-ceiling, glass-topped atrium means the building is filled with light from the inside out. The contemporary, clutter-free interior design is by Mary Fox Linton in close collaboration with creator, Gordon Campbell Gray. The palette includes pastel shades of blue, sage green or lilac, with dark grey tile and mosaic bathrooms. 2 restaurants, 2 bars, 3 lounges complete the facilities. Indigo on the Roof for elegant, yet snob-free dining and Gordon’s Café for chic casual all-day dining. Bar Three-Sixty and Cherry on the Rooftop join Beirut’s nightlife scene opening alternately October to April and May to September. The Cigar Lounge offers the best Cuban cigar selection and exquisite cognacs and Armagnac. ... more   less 
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Also Known As:
Le Gray Beirut Hotel Beirut

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