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“Everything in the right place”
Review of Phoenicia Hotel

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Phoenicia Hotel
Ranked #2 of 116 Hotels in Beirut
Certificate of Excellence
Reviewed 10 June 2014

The first time I slept in this hotel was in 2006, during the 35 days of war between Israel and Hezbollah. I came back a lot of times in the next years and discovered that time seems to stand still at the Intercontinental Phoenicia Beirut: everything, marbles, swimming pool, beautiful spacious rooms, excellent service and discreet gaze on the sea, the scent of the Orient, everything is in the right place, year after year. I suggest the Phoenicia for those who want a stay in an exclusive hotel in the heart of Beirut, a few steps from the sea. And do not forget the amazing buffet at Mosaic and fine dining at Eau de Vie at the roof top. It's a must.

  • Stayed: June 2014, travelled on business
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1  Thank twang54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tamara S, Manager at Phoenicia Hotel, responded to this reviewResponded 11 June 2014

Dear Guest,

First of all, we thank you for continuously choosing to stay at Phoenicia Hotel over the past eight years during your visits to Beirut. We also thank you for sharing your feedback and being our hotel ambassador and promoting us to everyone you know.
Your review made us proud; we are always pleased to read that our guests enjoyed their time at our hotel. We are delighted to read that our service and facilities constantly meet your expectations and that you find the buffet at our restaurant, Mosaic, amazing and enjoyed Eau De Vie’s fine dining.
Thank you again for your loyalty towards Phoenicia Hotel Beirut and for your recommendation. We hope to welcome you back soon.

Best Regards,
Tamara Salha
Hotel Manager

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398 - 404 of 767 reviews

Reviewed 7 June 2014 via mobile

First time visit to Beirut was made so wonderful by this excellent hotel . The security is excellent you feel completely welcome and safe thanks to the wonderful staff. The Amethyst bar is world class and has a funky atmosphere . All round a completely surprisingly excellent stay . Thankyou to all at the Phoenicia.

Stayed: June 2014, travelled as a couple
1  Thank jshAdelaide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tamara S, Manager at Phoenicia Hotel, responded to this reviewResponded 9 June 2014

Dear Guest,

We thank you so much for choosing to stay at Phoenicia Hotel during your first visit to Beirut! We also thank you for sharing your experience on TripAdvisor.
We are very delighted to read that you enjoyed your time at our hotel and felt safe and welcome by our security and staff. Moreover, we are pleased to read that Amethyste Lounge met your expectations and you found it to be of world class standards.
Thank you again for choosing Phoenicia Hotel Beirut and for promoting us, we hope to welcome you back soon.

Best Regards,
Tamara Salha
Hotel Manager

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Reviewed 1 June 2014

This hotel plays down its Intercontinental connection but nevertheless operates as one. Some of the suave French pre-Lebanese war character has faded in keeping with the current trend but it still has style. Good restaurants. My favourite is the Italian at street level. I was lucky enough to have a sea view room overlooking the swimming pool and across the street, the marina. Despite this the room was quiet and the curtains effectively blocked the daylight if required.
The bathroom floor tiles incorporated Phoenician mosaic designs that reflected the general high standard of traditional decor in the hotel. There are not many that have the lobby floor ceiling covered with gold leaf!
The room was very comfortable, WiFi (free) reasonably fast, though the electrics could do with some updating (insufficient power sockets for computers and room light switches problematical etc). Adequate wardrobe space and proper hooked coat hangers. Service was excellent and friendly. I noticed that the Lebanese, from Immigration officers to hotel staff are making a genuine effort to be welcoming to foreigners.

Room Tip: Sea view is the best.
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  • Stayed: May 2014, travelled on business
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Thank Robert F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tamara S, Manager at Phoenicia Hotel, responded to this reviewResponded 3 June 2014

Dear Robert1129826,

We thank you for choosing Phoenicia Hotel Beirut for your stay and for taking the time to share your feedback on TripAdvisor.
We are pleased to read that you enjoyed your time here and that our restaurants met your expectations, especially our Italian one, Caffe Mondo. We are also delighted to read that you found our sea view room comfortable, and took notice of our décor, the bathroom floor tiles and lobby ceiling.
We appreciate your comment about the electrics in the room. Your concerns will be taken into consideration as we strive to provide the best service possible.
Once again, we would like to thank you for sharing your experience and promoting Phoenicia Hotel Beirut. We hope to welcome you back on your next visit to Beirut.

Best Regards,
Tamara Salha
Hotel Manager

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Reviewed 27 May 2014

It has been a fabulous experience even though it was a short Break. The room setting was excellent, the breakfast is to die for, and the staff are all most accommodating. I feel that when going there It's like going home. Definitely worth a return visit.

Room Tip: Try one of the sea view rooms on the higher floors, definitely worth the extra spend.
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  • Stayed: May 2014, travelled as a couple
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2  Thank Demetris D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tamara S, Manager at Phoenicia Hotel, responded to this reviewResponded 28 May 2014

Dear Demetris D,

We thank you so much for choosing Phoenicia Hotel Beirut for your stay, and for taking the time to share your feedback on TripAdvisor.
It is with great pleasure that we read about your experience and how you described it as a “Great in all ways”.

We are very delighted to hear that you spent a great time at Phoenicia and that you found our services and facilities were up to your expectations and especially the breakfast.

Hopefully your next visit will be longer, thank you again for your recommendation and for considering Phoenicia Beirut as your home.

Best Regards,

Tamara Salha
Hotel Manager

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Reviewed 26 May 2014

I remember staying at Phoenicia, way back in 2006, while covering the Israel-Lebanon conflict. In a way it was great not be have a deal with any of the overpriced, robbing agencies like Reuters. It allowed us to select this hotel (at half the peacetime price!) because it had the only functional internet. We were using the internet to send our feed, and stay in real style. It was quite a shocker actually, because while all hell was breaking loose, in various parts of Beirut, Phoenicia was in the safe zone really.

  • Stayed: June 2013, travelled on business
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Thank Aaruni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tamara S, Manager at Phoenicia Hotel, responded to this reviewResponded 28 May 2014

Dear Aaruni,

We thank you so much for choosing Phoenicia Hotel Beirut for your stay in 2006 and after all these years taking the time to share your feedback on TripAdvisor.

It is with great pleasure that we read about your experience back then and how you described it as “a safe zone”.

A lot of things changed since 2006 and the hotel went through several series of renovations, hopefully you will come back to Phoenicia and live the full Beirut experience.

Best Regards,

Tamara Salha
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 May 2014

Why it is ranked no. 9 ? It is amazing hotel , we have our business meeting there and it was very successful , the whole staff were very helpful , coporative , smiling , never say no . The cleanliness , the speed response , the organising .... I am speechless . It is really Icon of Happiness . Thank You Phoenicia you made our event . You are no. 1 in our hearts.

  • Stayed: May 2014, travelled on business
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1  Thank Yasmin Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tamara S, Manager at Phoenicia Hotel, responded to this reviewResponded 21 May 2014

Dear Yasmin Y,

We thank you so much for your concern and for choosing Phoenicia Hotel Beirut for your business meeting, and for taking the time to share your feedback on TripAdvisor.
It is with great pleasure that we read about your experience and how you described it as “a Happiness Icon”.

We are very delighted to hear that we are no. 1 for you and that you spent a great time and that the services and facilities were up to your expectations.
We always strive to make every guest feel at home when they come to Phoenicia and experience Beirut to the fullest, we are glad you felt the same.

Hopefully you will come back to Phoenicia for your next visit and thank you again for your recommendation.

Best Regards,

Tamara Salha
Hotel Manager

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Reviewed 19 May 2014

I stayed at the Phoenicia in Beirut twice once alone and another tinme with the family. Cosy and classic old Style hotels and you do have owsome view on the mediteranean sea, that it is! The location is perfect and facilities are excellent

  • Stayed: March 2014, travelled with friends
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Thank Sami Syrine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tamara S, Manager at Phoenicia Hotel, responded to this reviewResponded 20 May 2014

Dear Sami Syrine B,

We thank you so much for choosing Phoenicia Hotel Beirut twice for your stay, and for taking the time to share your feedback on TripAdvisor. It is with great pleasure that we read about your experience and how you described it as “Perfect”.
We are very delighted to hear that you spent a great time during your week with your family at Phoenicia and that you found services and facilities were up to your expectations.

Hopefully you will come back to Phoenicia for your next visit and thank you again for your recommendation.

Best Regards,

Tamara Salha
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Phoenicia Hotel

Address: PO Box 11, Minet El Hosn, Beirut 846, Lebanon
Phone Number:
Region: Lebanon > Beirut
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Beirut
#2 Luxury Hotel in Beirut
#3 Romantic Hotel in Beirut
#4 Family Hotel in Beirut
#6 Business Hotel in Beirut
Price Range: £197 - £268 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Phoenicia Hotel 5*
Number of rooms: 446
Official Description (provided by the hotel):
Overlooking the Mediterranean Sea with its majesty and grandeur, Phoenicia InterContinental stands proudly at the heart of Beirut, a few minutes from the city’s business and banking district, the major shopping areas and the vibrant downtown. ... more   less 
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Also Known As:
Intercontinental Beirut

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